Overview: Copper and IXACT Contact as CRM Category solutions.

Copper and IXACT Contact are CRM solutions focusing on unique aspects of customer engagement and business growth. Copper shines in engagement management and comprehensive integration capabilities, catering well to large enterprises and various industries. IXACT Contact, on the other hand, specializes in real estate, emphasizing contact management and drip marketing, supported by its efficient reporting features. Businesses should evaluate their key priorities, such as industry focus and primary activities, to choose the suitable CRM solution.

Copper: Copper helps businesses build stronger customer relationships with CRM software solutions. Clients can try Copper to win customers for life.

IXACT Contact: Ixact-contact offers an all-in-one CRM and marketing automation system for realtors. Incredible value and a free trial are available.

Copper and IXACT Contact: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Copper supports engagement management by helping teams effectively manage contacts and track leads to streamline communications. read more →

IXACT Contact focuses on contact list management and drip marketing to efficiently capture leads and maintain customer engagement. read more →

Business Goals

Copper aims to enhance customer relationships and acquire new customers while driving sales and scaling best practices. read more →

IXACT Contact helps acquire customers and enhance relationships, significantly improving digital presence and ROI. read more →

Core Features

Copper stands out with its robust integration and data handling features, allowing users to create custom reports and ensure smooth migration. read more →

IXACT Contact's standout features include efficient custom reporting and data import functions supporting detailed campaign management in real estate. read more →

Vendor Support

Copper offers comprehensive 24/7 support, including phone and chat, catering to varied customer preferences. read more →

IXACT Contact provides phone and email support with 24/7 assistance, suitable for clients requiring dependability. read more →

Segments and Industries

Copper is popular among large enterprises across IT, financial services, and consulting industries due to its extensive feature set. read more →

IXACT Contact predominantly serves the real estate industry, with limited enterprise clients, focusing on niche capabilities. read more →

Operational Alignment

Copper aligns with the complex workflows of large-scale operations, supporting diverse communication via email and phone. read more →

IXACT Contact fits well within the real estate industry's workflow, emphasizing social media and newsletter channels for engagement. read more →