cuspera logo CUSPERA

ContactMonkey vs Shortstack: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of ContactMonkey vs. Shortstack is based on a specific set of business needs and context. The comparison uses 4986 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ContactMonkey and Shortstack

ContactMonkey, PoliteMail, GMass, etc., belong to a category of solutions that help Sales Engagement, whereas Shortstack, Gleam Platform, SecondStreet, etc., belong to a category of solutions that help Demand Generation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ContactMonkey covers Communication Management with E-Mail, Engagement Management with E-Mail, Social Media Management with E-Mail, Campaign Management with E-Mail, etc.

Shortstack focuses on Engagement Management with Social Media, Communication Management with Social Media, Campaign Management with E-Mail, Social Media Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ContactMonkey

Focus area

ContactMonkey is better than Shortstack for

Software Failure Risk

  • medium

logo Shortstack

Focus area

Shortstack is better than ContactMonkey for

Software Failure Risk

  • medium

About

Internal communications and employee engagement software with email tracking, scheduled sends and other tools

Get More Leads From Your Marketing Campaigns

Age

2011

2010

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

51

62

Total Goals
(we found evidences for)

10

9

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


social media management

social media analytics

scheduling post to social media

engaging on social media


campaign management

campaign analytics

campaign monitoring


courses & assessment

track learning progress


sales document management

proposal & quote management


contact list management



content management



helpdesk management


segmentation and targeting


customer feedback management

measuring net promoter score


training & onboarding


competitive intelligence


conference call management



sales review & feedback


account management


workflow management



generation of new leads


social media marketing




conversion management





performance management



channel management



Top Goals

Goals Achieved

  • Improve internal communications

  • Improve ROI

  • Scale best practices

  • Acquire customers

  • Establish thought leadership

  • Increase sales & revenue

  • Grow market share

  • Enhance customer relationships

  • Launch new products

  • Build brand awareness

  • See 7 more
  • Acquire customers

  • Build brand awareness

  • Improve digital and social presence

  • Increase sales & revenue

  • Grow market share

  • Enhance customer relationships

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve brand engagement

  • See 6 more

Top Channels

Channels Used

  • social media

  • website

  • e-mail

  • promotions

  • Facebook

  • mobile

  • user generated content

  • Instagram

  • mobile app

  • Facebook page

  • coupons

  • phone calls

  • blogs

  • Twitter

  • chat

  • Slack

  • review sites

  • Amazon

  • mass media

  • television

  • out of home

  • billboards

  • video

  • offline

  • games

  • newsletter

  • See 23 more
  • social media

  • website

  • e-mail

  • promotions

  • Facebook

  • mobile

  • user generated content

  • Instagram

  • mobile app

  • Facebook page

  • coupons

  • phone calls

  • blogs

  • Twitter

  • chat

  • Slack

  • review sites

  • Amazon

  • mass media

  • television

  • out of home

  • billboards

  • video

  • offline

  • games

  • newsletter

  • See 23 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting