Comparison Summary
Introducing Clickdesk and SightMill
Clickdesk, HappyFox Live Chat, ProProfs Chat, etc., belong to a category of solutions that help Live Chat, whereas SightMill belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Clickdesk covers Helpdesk Management with Chat, Engagement Management with Chat, Customer Feedback Management with Mobile, Social Media Management with Social Media, etc.
SightMill focuses on Collecting Feedback with E-Mail, Engaging Conversational Surveys with Text SMS, Communication Management with E-Mail, Social Media Management with Social Media, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
ClickDesk: Live Chat | Live Support Software
Helping Drive Your Customer Engagement
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
24
19
Total Goals
(we found evidences for)
5
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve efficiency
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Improve stakeholder relations
- See 2 more
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Enhance customer relationships
Top Channels
Channels Used
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e-mail
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website
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promotions
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text SMS
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social media
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review sites
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offline
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point of sale
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mobile
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chat
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Slack
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phone calls
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coupons
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events
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trade shows
- See 12 more
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e-mail
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website
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promotions
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text SMS
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social media
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review sites
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offline
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point of sale
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mobile
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chat
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Slack
-
phone calls
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coupons
-
events
-
trade shows
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
