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Compare Chorus.ai vs Refract Conversation Intelligence

Comparison Summary

For Chorus.ai vs Refract Conversation Intelligence comparison, Our AI algorithm looked at 14926 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Chorus.ai and Refract Conversation Intelligence to solve their respective business needs.

logo Chorus.ai

Focus area

  • coaching
  • Engagement Management with Phone Calls and E-Mail

Chorus.ai is better than Refract Conversation Intelligence for

logo Refract Conversation Intelligence

Focus area

  • coaching
  • Sales Call Management with Phone Calls and Video

Refract Conversation Intelligence is better than Chorus.ai for

About

Conversation Intelligence Platform for Sales to drive team performance

Sales Coaching Software for Better Sales Conversations

Age

2015

Financials

Series B

Private

Business Need

Total Processes
(we found evidences for)

37

25

Total Goals
(we found evidences for)

7

4

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up

engaging with scheduling & cadence


sales call management

objection handling

meeting management


training & onboarding



sales review & feedback


talk track creation


communication management

tracking & monitoring communications

sending & publishing communications


knowledge management

creating knowledge base


workflow management


competitive intelligence




discount management


performance management



relationship management





influencer management


category management



account management



conversion management



content management


customer feedback management



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Shorten ramp up time

  • Improve consistency

  • Scale best practices

  • Improve efficiency

  • Launch new products

  • Improve visibility

  • See 4 more
  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve digital and social presence

  • Scale best practices

  • See 1 more

Top Channels

Channels Used

  • phone calls

  • video

  • mobile

  • phone calls

  • video

  • mobile

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Business Setting