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Compare vs Refract Conversation Intelligence

Comparison Summary

For vs Refract Conversation Intelligence comparison, Our AI algorithm looked at 14926 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using and Refract Conversation Intelligence to solve their respective business needs.


Focus area

  • coaching
  • Engagement Management with Phone Calls and E-Mail is better than Refract Conversation Intelligence for

logo Refract Conversation Intelligence

Focus area

  • coaching
  • Sales Call Management with Phone Calls and Video

Refract Conversation Intelligence is better than for


Conversation Intelligence Platform for Sales to drive team performance

Sales Coaching Software for Better Sales Conversations




Series B


Business Need

Total Processes
(we found evidences for)



Total Goals
(we found evidences for)



Top Processes

Evidences indicate better relative satisfaction

engagement management

engaging and following up

engaging with scheduling & cadence

sales call management

objection handling

meeting management

training & onboarding

sales review & feedback

talk track creation

communication management

tracking & monitoring communications

sending & publishing communications

knowledge management

creating knowledge base

workflow management

competitive intelligence

discount management

performance management

relationship management

influencer management

category management

account management

conversion management

content management

customer feedback management

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Shorten ramp up time

  • Improve consistency

  • Scale best practices

  • Improve efficiency

  • Launch new products

  • Improve visibility

  • See 4 more
  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve digital and social presence

  • Scale best practices

  • See 1 more

Top Channels

Channels Used

  • phone calls

  • video

  • mobile

  • phone calls

  • video

  • mobile

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Business Setting