Comparison Summary
This comparison report of CAS genesisWorld vs. Nextiva Customer Relationship Suite is based on a specific set of business needs and context. The comparison uses 2190 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing CAS genesisWorld and Nextiva Customer Relationship Suite
CAS genesisWorld, Nextiva Customer Relationship Suite, Oracle CRM On Demand, Siebel CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
CAS genesisWorld covers Relationship Management, Forecasting, Helpdesk Management, Sales Document Management, etc.
Nextiva Customer Relationship Suite focuses on Helpdesk Management with Website, Sales Call Management with Phone Calls, Collaboration with E-Mail, Communication Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
CAS genesisWorld
Focus area
CAS genesisWorld is better than Nextiva Customer Relationship Suite for
Software Failure Risk
About
CAS genesisWorld | The complete customer relationship management solution
Nextiva Customer Relationship Suite | Manage sales & customer support with one powerful CRM workspace.
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
52
48
Total Goals
(we found evidences for)
7
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Increase sales & revenue
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Improve visibility
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Improve efficiency
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Improve internal communications
- See 4 more
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Enhance customer relationships
-
Acquire customers
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Improve internal communications
-
Increase sales & revenue
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Improve ROI
-
Enter new markets internationally or locally
- See 3 more
Top Channels
Channels Used
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phone calls
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e-mail
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offline
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website
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support groups
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events
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trade shows
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mobile
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chat
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video
-
point of sale
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on premises
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mobile app
- See 10 more
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phone calls
-
e-mail
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offline
-
website
-
support groups
-
events
-
trade shows
-
mobile
-
chat
-
video
-
point of sale
-
on premises
-
mobile app
- See 10 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
