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Compare Capsule CRM vs IXACT Contact

Comparison Summary

For Capsule CRM vs IXACT Contact comparison, Our AI algorithm looked at 1801 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Capsule CRM and IXACT Contact to solve their respective business needs.

Pros and cons of Capsule CRM and IXACT Contact

Capsule CRM is more suited to businesses that require Contact List Management and Engagement Management with E-Mail where as IXACT Contact is focused towards Contact List Management with Website and Communication Management with E-Mail .

logo Capsule CRM

Focus area

Software Failure Risk

  • low

logo IXACT Contact

Focus area

IXACT Contact is better than Capsule CRM for

Software Failure Risk

  • low

About

Capsule CRM | Build stronger customer relationships, make more sales and save time.

Real Estate CRM & Marketing Automation System to win more business

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

53

54

Total Goals
(we found evidences for)

7

7

Top Processes

Evidences indicate better relative satisfaction


contact list management

creating contact list


engagement management

engaging and following up



workflow management


sales document management

proposal & quote management

contract management



communication management

tracking & monitoring communications

sending & publishing communications



pipeline management



opportunity management


social media management

social media analytics

monitoring social media


helpdesk management


generation of new leads


account management




relationship management



conversion management




customer case management



campaign management


content management

searching for content



calendar management



social media marketing



lead qualification




Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve stakeholder relations

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • See 4 more
  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve ROI

  • Increase sales & revenue

  • Grow market share

  • Scale best practices

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • social media

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • Facebook

  • text SMS

  • mobile

  • offline

  • video

  • point of sale

  • on premises

  • chat

  • See 12 more
  • e-mail

  • social media

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • Facebook

  • text SMS

  • mobile

  • offline

  • video

  • point of sale

  • on premises

  • chat

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting