Comparison Summary
This comparison report of Capsule CRM vs. CiviCRM is based on a specific set of business needs and context. The comparison uses 2232 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Capsule CRM and CiviCRM
Capsule CRM, CiviCRM, Bigcontacts CRM, GoldMine Premium CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Capsule CRM covers Contact List Management, Engagement Management with E-Mail, Forecasting, Workflow Management, etc.
CiviCRM focuses on Contact List Management with Offline, Communication Management with E-Mail, Membership Management with Offline, Event Management with Offline, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Build stronger customer relationships, make more sales and save time.
Open source CRM software for nonprofits
Financials
PRIVATE
Business Need
Total Processes
(we found evidences for)
53
49
Total Goals
(we found evidences for)
7
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
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Improve stakeholder relations
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Improve ROI
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Improve internal communications
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Scale best practices
- See 4 more
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Scale best practices
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Launch new products
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Grow market share
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Enhance customer relationships
- See 1 more
Top Channels
Channels Used
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offline
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causes and charity
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e-mail
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newsletter
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promotions
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website
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phone calls
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user generated content
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blogs
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point of sale
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mobile
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events
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trade shows
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print media
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magazine
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chat
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video
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mobile app
- See 15 more
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offline
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causes and charity
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e-mail
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newsletter
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promotions
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website
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phone calls
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user generated content
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blogs
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point of sale
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mobile
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events
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trade shows
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print media
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magazine
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chat
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video
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mobile app
- See 15 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
