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Calabrio Call Recording vs Aircall.io: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Calabrio Call Recording vs. Aircall.io is based on a specific set of business needs and context. The comparison uses 4053 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Calabrio Call Recording and Aircall.io

Calabrio Call Recording belong to a category of solutions that help Conversation Intelligence, whereas Aircall.io belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Calabrio Call Recording covers Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Helpdesk Management with Phone Calls, Contact List Management with Phone Calls, etc.

Aircall.io focuses on Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Communication Management with Phone Calls, Contact List Management with Phone Calls, etc.

"Don’t let fear of the unknown drive biz decisions. Real insights come from analytics, not gut instincts " - J Ryan Bradley

"Instead of digging through multiple systems trying to find clues, the right information is already there, helping us anticipate an issue before the customer even mentions it. " - Lauren Panken

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Calabrio Call Recording

Focus area

Calabrio Call Recording is better than Aircall.io for

Software Failure Risk

  • low

logo Aircall.io

Focus area

Aircall.io is better than Calabrio Call Recording for

Software Failure Risk

  • low

About

Call Recording Software Designed for the Digital Business

Aircall | Cloud Call Center Software & Business Phone System

Financials

M&A

SERIES B

Business Need

Total Processes
(we found evidences for)

15

79

Total Goals
(we found evidences for)

3

15

Top Processes

Evidences indicate better relative satisfaction


sales call management


engagement management

engaging and following up


contact list management



communication management

tracking & monitoring communications


relationship management



lifetime value management




workflow management


training & onboarding



conference call management


customer case management


business development


measuring customer satisfaction


measuring net promoter score


customer feedback management

measuring customer satisfaction

measuring net promoter score


social media analytics


social media management

social media analytics


competitive intelligence


proposal & quote management


sales document management

proposal & quote management


international marketing


generation of new leads



conversion management


social media marketing


revenue cycle management


lead qualification: technographic


lead qualification

lead qualification: technographic


campaign management


compliance & governance


account management




content management



touchpoint management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve efficiency

  • Enter new markets internationally or locally

  • Scale best practices

  • Build brand awareness

  • Improve visibility

  • Grow market share

  • Launch new products

  • Improve ROI

  • Improve internal communications

  • Improve brand engagement

  • Improve stakeholder relations

  • Improve consistency

  • See 12 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • offline

  • e-mail

  • chat

  • user generated content

  • blogs

  • events

  • trade shows

  • website

  • mobile app

  • point of sale

  • video

  • omnichannel

  • Slack

  • social media

  • text SMS

  • on premises

  • promotions

  • Twitter

  • mass media

  • television

  • Skype

  • print media

  • magazine

  • movies

  • display advertisement

  • LinkedIn

  • causes and charity

  • See 26 more
  • phone calls

  • mobile

  • offline

  • e-mail

  • chat

  • user generated content

  • blogs

  • events

  • trade shows

  • website

  • mobile app

  • point of sale

  • video

  • omnichannel

  • Slack

  • social media

  • text SMS

  • on premises

  • promotions

  • Twitter

  • mass media

  • television

  • Skype

  • print media

  • magazine

  • movies

  • display advertisement

  • LinkedIn

  • causes and charity

  • See 26 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting