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Blue Platform vs Survicate: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Blue Platform vs. Survicate is based on a specific set of business needs and context. The comparison uses 4082 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blue Platform and Survicate

Blue Platform, Survicate, SelectSurvey.NET, Userback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blue Platform covers Collecting Feedback, Communication Management with E-Mail, Engaging Conversational Surveys, Social Media Management, etc.

Survicate focuses on Collecting Feedback with E-Mail, Engaging Conversational Surveys with E-Mail, Generation Of New Leads with Website, Communication Management with E-Mail, etc.

"We chose Blue because it’s a flexible product that would grow with us. (…) Also, we needed something that would allow large-scale feedback processes but also facilitate one-on-one performance reviews. " - Justin H

"As a Product Manager, I needed to be closer to our customers in order to listen to them, recognize good ideas, and improve communication " - Tulio Monte Azul

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blue Platform

Focus area

Software Failure Risk

  • medium

logo Survicate

Focus area

Survicate is better than Blue Platform for

Software Failure Risk

  • low

About

Blue | Experience Management | Software ...

Customer feedback tool to understand the prospects better

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

22

66

Total Goals
(we found evidences for)

2

13

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction


communication management

sending & publishing communications


engagement management

engaging and following up


social media management

social media analytics


knowledge management


helpdesk management



workflow management



relationship management


performance management


sales review & feedback


contact list management


rating and review management



training & onboarding



generation of new leads


campaign monitoring


campaign analytics


campaign management

campaign monitoring

campaign analytics



lead qualification


products & pricelist management




contract management


sales document management

contract management



content management


customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers



lifetime value management




business development


segmentation and targeting


revenue cycle management


conversion management



calendar management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve digital and social presence

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Increase customer life time value

  • Build brand awareness

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Launch new products

  • Grow market share

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • website

  • promotions

  • user generated content

  • blogs

  • mobile

  • Slack

  • chat

  • offline

  • point of sale

  • mobile app

  • social media

  • phone calls

  • coupons

  • on premises

  • See 12 more
  • e-mail

  • website

  • promotions

  • user generated content

  • blogs

  • mobile

  • Slack

  • chat

  • offline

  • point of sale

  • mobile app

  • social media

  • phone calls

  • coupons

  • on premises

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting