Comparison Summary
This comparison report of Blue Platform vs. Qualtrics Customer Experience is based on a specific set of business needs and context. The comparison uses 4035 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Blue Platform and Qualtrics Customer Experience
Blue Platform, Qualtrics Customer Experience, SelectSurvey.NET, Userback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Blue Platform covers Collecting Feedback, Communication Management with E-Mail, Engaging Conversational Surveys, Social Media Management, etc.
Qualtrics Customer Experience focuses on Collecting Feedback, Engaging Conversational Surveys, Market Research, Loyalty Management, etc.
"Since transitioning to Blue, Monash has made significant efficiency savings in their survey fieldwork operations, has a platform that can cater to the customisation requirements of a large and complex university, and provides a streamlined and conso...lidated platform for the sharing and distribution of student insights. " - Kristina K
"With Qualtrics, NPS has risen every year, and CLOSING THE LOOP IS NOW SEAMLESS. " - Microsoft
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Qualtrics Customer Experience
Focus area
Qualtrics Customer Experience is better than Blue Platform for
Software Failure Risk
About
Blue | Experience Management | Software ...
Customer Experience Management to understand the customers’ experiences and take the right actions
Age
2002
Financials
PRIVATE
SERIES C
Business Need
Total Processes
(we found evidences for)
22
57
Total Goals
(we found evidences for)
2
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve digital and social presence
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Enhance customer relationships
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Acquire customers
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Grow market share
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Improve ROI
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Increase sales & revenue
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Increase customer life time value
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Improve brand engagement
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Build brand awareness
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Improve digital and social presence
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Scale best practices
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Launch new products
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Enter new markets internationally or locally
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Establish thought leadership
- See 10 more
Top Channels
Channels Used
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e-mail
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phone calls
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website
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promotions
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offline
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on premises
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social media
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support groups
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mobile
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text SMS
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point of sale
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mobile app
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chat
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mass media
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television
- See 12 more
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e-mail
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phone calls
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website
-
promotions
-
offline
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on premises
-
social media
-
support groups
-
mobile
-
text SMS
-
point of sale
-
mobile app
-
chat
-
mass media
-
television
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
