Overview: Blue Platform and GoSurvey as Customer Feedback Management Category solutions.
Blue Platform and GoSurvey both excel as Customer Feedback Management solutions but cater to distinct needs. Blue Platform is ideal for educational institutions and mid-market businesses focusing on social engagement and comprehensive analytics. Conversely, GoSurvey appeals to enterprises and food & beverage industries, emphasizing lead capture and market research. Both products offer robust capabilities; however, their support and feature sets differ, directing their suitability towards different operational scales.
Blue Platform: Blue-platform enhances key employee and student experiences through survey and evaluation automation. The Blue People Insight Platform supports organizational improvement.
GoSurvey: GoSurvey is an offline survey app designed for Android, iPad, and iPhone. It is ideal for field researchers, NGOs, and businesses to collect data without internet.
Blue Platform and GoSurvey: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Blue Platform supports collecting feedback and managing communications effectively. The platform is also geared towards social media management to boost customer engagement. read more →
GoSurvey excels in collecting feedback extensively and includes lead capturing and market research, which is great for customer acquisition strategies. read more →
Business Goals
Blue Platform helps primarily with improving customer satisfaction and enhancing digital and social presence. read more →
GoSurvey facilitates improvement in customer satisfaction, customer acquisition, and gaining market share. read more →
Core Features
Blue Platform offers robust analytics and security, along with seamless data import and export, catering to mid-market needs. read more →
GoSurvey boasts detailed custom reporting and data import capabilities, which are essential for large-scale data handling. read more →
Vendor Support
Blue Platform stands out with 24/7 support, complemented by email and phone support options, meeting diverse customer needs. read more →
GoSurvey offers solid 24/7 support as its core, though it has minimal email and chat support options. read more →
Segments and Industries
Blue Platform is popular among mid-market and educational industries, reflecting its adaptability to those environments. read more →
GoSurvey serves large enterprises primarily, with a strong presence in the food & beverage and research sectors. read more →
Operational Alignment
Blue Platform aligns well with educational and marketing needs, providing tools that support social media and communication tasks. read more →
GoSurvey integrates into operations of enterprises that focus on extensive data gathering and market research. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Blue Platform in Action: Unique Use Cases
How can Blue Platform optimize your Collecting Feedback Workflow?
GoSurvey in Action: Unique Use Cases
How can GoSurvey enhance your Market Research process?
What benefits does GoSurvey offer for Capturing Leads?
Alternatives
News
Latest Blue Platform News
Explorance MTM Launches Blended Learning Module: Transforms How Feedback Is ...
Explorance MTM has launched a new blended learning module aimed at transforming how feedback is captured during the learning process.
