Overview: Blackbaud eTapestry and Redtail CRM as CRM Category solutions.

Blackbaud eTapestry excels in helping non-profits with engagement and communication, focusing on enhancing customer relationships and best practices. Redtail CRM aids financial services with strong workflow and relationship management, aiming at customer acquisition and improved sales. Both offer diverse support options, but Blackbaud targets larger enterprises and non-profits, while Redtail serves smaller to mid-sized businesses, particularly in financial services.

Blackbaud eTapestry: Blackbaud eTapestry is innovative fundraising software designed to empower nonprofit teams. It revolutionizes the fundraising efforts of growing organizations.

Redtail CRM: Redtail CRM is a web-based Client Relationship Management software. It integrates widely and deeply with popular financial services tools.

Blackbaud eTapestry and Redtail CRM: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Blackbaud eTapestry supports helpdesk, engagement, and communication management, enhancing their outreach and follow-up capabilities. read more →

Redtail CRM provides workflow and contact management, emphasizing seamless engagement and strong relationship building. read more →

Business Goals

Blackbaud eTapestry aligns with scaling best practices and enhancing customer relationships, benefiting non-profits looking to improve outreach. read more →

Redtail CRM focuses on acquiring customers and enhancing relationships, helping businesses increase sales and revenue. read more →

Core Features

Notable features of Blackbaud eTapestry include robust data import/export and custom reporting, meeting needs for analytics and compliance. read more →

Redtail CRM's standout features include custom reports, integration, and compliance, catering well to financial services. read more →

Vendor Support

Blackbaud eTapestry provides extensive support including phone and 24/7 options, addressing the complex needs of larger enterprises. read more →

Redtail CRM offers solid 24/7 support, with additional email and chat options, suitable for financial industries with varied needs. read more →

Segments and Industries

Blackbaud eTapestry is predominantly used by large enterprises in non-profits, religion, and healthcare, fitting those sectors well. read more →

Redtail CRM is favored by small to mid-sized businesses in financial services, marketing, and internet industries. read more →

Operational Alignment

Blackbaud eTapestry aligns with non-profits by supporting large-scale operations and complex engagement strategies. read more →

Redtail CRM fits financial service operations, focusing on efficient workflows and customer engagement at various levels. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Blackbaud eTapestry in Action: Unique Use Cases

How can Blackbaud eTapestry optimize your Helpdesk Management Workflow?

Why is Blackbaud eTapestry the best choice for Engagement Management?

How does Blackbaud eTapestry address your Communication Management Challenges?

What solutions does Blackbaud eTapestry provide for Training & Onboarding?


Redtail CRM in Action: Unique Use Cases

How can Redtail CRM optimize your Workflow Management Workflow?

Why is Redtail CRM the best choice for Contact List Management?

What Are the key features of Redtail CRM for Relationship Management?

News

Latest Blackbaud eTapestry News

Blackbaud Enables Cryptocurrency Donations for U . S . Nonprofits Through Its JustGiving Platform

Blackbaud has enabled cryptocurrency donations for U.S. nonprofits through its JustGiving platform, allowing more flexible donation options.

11/02/2025 - source

Latest Redtail CRM News

Pershing integrates with Redtail Technology - InvestmentNews

Pershing has teamed up with Redtail Technology to improve their services and offerings for clients.

02/09/2024 - source

Business Setting

Blackbaud eTapestry

Redtail CRM