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Blackbaud CRM vs Redtail CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Blackbaud CRM vs. Redtail CRM is based on a specific set of business needs and context. The comparison uses 1567 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud CRM and Redtail CRM

Blackbaud CRM, Redtail CRM, Giveffect, Blackbaud eTapestry, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud CRM covers Direct Marketing with Website, Contact List Management, Communication Management with E-Mail, Relationship Management with Offline, etc.

Redtail CRM focuses on Workflow Management, Contact List Management with E-Mail, Engagement Management with Offline, Relationship Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud CRM

Focus area

Software Failure Risk

  • low

logo Redtail CRM

Focus area

Software Failure Risk

  • low

About

Blackbaud: World's Leading Software Company Powering Social ...

Web-based easy-to-use client management solution designed specifically for Financial Professionals which helps to eliminate redundant data entry and create consistency across the platforms used in daily operations.

Age

1981

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

34

42

Total Goals
(we found evidences for)

5

4

Top Processes

Evidences indicate better relative satisfaction



contact list management


relationship management


communication management

sending & publishing communications


engagement management

engaging and following up


sales document management

contract management

proposal & quote management


helpdesk management


workflow management


knowledge management


training & onboarding


revenue cycle management



content management


campaign management


social media management

social media analytics





follower management


conference call management



meeting management


sales call management

meeting management



lead qualification: technographic


lead qualification

lead qualification: technographic


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve digital and social presence

  • Increase sales & revenue

  • Improve ROI

  • Increase customer life time value

  • See 2 more
  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Increase sales & revenue

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • mass media

  • offline

  • website

  • phone calls

  • user generated content

  • blogs

  • video

  • text SMS

  • events

  • trade shows

  • promotions

  • social media

  • point of sale

  • mobile

  • chat

  • See 13 more
  • e-mail

  • mass media

  • offline

  • website

  • phone calls

  • user generated content

  • blogs

  • video

  • text SMS

  • events

  • trade shows

  • promotions

  • social media

  • point of sale

  • mobile

  • chat

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting