Comparison Summary
This comparison report of Blackbaud CRM vs. Intouch CRM is based on a specific set of business needs and context. The comparison uses 1192 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Blackbaud CRM and Intouch CRM
Blackbaud CRM, Intouch CRM, Giveffect, Blackbaud eTapestry, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Blackbaud CRM covers Direct Marketing with Website, Contact List Management, Communication Management with E-Mail, Relationship Management with Offline, etc.
Intouch CRM focuses on Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Blackbaud: World's Leading Software Company Powering Social ...
CRM system with full Sales and Marketing Features
Age
1981
2005
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
34
45
Total Goals
(we found evidences for)
5
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve digital and social presence
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Increase sales & revenue
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Improve ROI
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Increase customer life time value
- See 2 more
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve digital and social presence
- See 1 more
Top Channels
Channels Used
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e-mail
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social media
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text SMS
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website
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chat
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omnichannel
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offline
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point of sale
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phone calls
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video
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causes and charity
- See 8 more
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e-mail
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social media
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text SMS
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website
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chat
-
omnichannel
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offline
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point of sale
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phone calls
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video
-
causes and charity
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
