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Bigcontacts CRM vs Simplicity CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Bigcontacts CRM vs. Simplicity CRM is based on a specific set of business needs and context. The comparison uses 2183 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Bigcontacts CRM and Simplicity CRM

Bigcontacts CRM, Simplicity CRM, Capsule CRM, GoldMine Premium CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Bigcontacts CRM covers Contact List Management with E-Mail, Engagement Management with Phone Calls, Helpdesk Management, Communication Management with E-Mail, etc.

Simplicity CRM focuses on Campaign Management with E-Mail, Loyalty Management, Social Media Management with E-Mail, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Bigcontacts CRM

Focus area

Bigcontacts CRM is better than Simplicity CRM for

Software Failure Risk

  • low

logo Simplicity CRM

Focus area

Simplicity CRM is better than Bigcontacts CRM for

Software Failure Risk

  • medium

About

BIGContacts | CRM and email marketing app for small businesses

Simplicity CRM | CRM , Loyalty Software

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

49

59

Total Goals
(we found evidences for)

3

8

Top Processes

Evidences indicate better relative satisfaction


contact list management


helpdesk management


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


sales call management

meeting management


campaign management

campaign analytics


social media management

social media analytics

monitoring social media



generation of new leads




lead qualification

lead qualification: demographic


products & pricelist management


training & onboarding



conversion management


sales document management




opportunity management




workflow management


rating and review management


relationship management


identify target customers


create transaction based loyalty


loyalty management

identify target customers

create transaction based loyalty


customer case management


lifetime value management


segmentation and targeting


database marketing



discount management


content management



channel management


touchpoint management



social media marketing


account management


redemption management


sales incentive management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Improve brand engagement

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • Increase customer life time value

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • social media

  • promotions

  • offline

  • text SMS

  • coupons

  • phone calls

  • point of sale

  • Facebook

  • on premises

  • mobile

  • omnichannel

  • website

  • mobile app

  • See 11 more
  • e-mail

  • social media

  • promotions

  • offline

  • text SMS

  • coupons

  • phone calls

  • point of sale

  • Facebook

  • on premises

  • mobile

  • omnichannel

  • website

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting