Simplicity CRM Overview
This is a summary of the comprehensive capabilities and benefits of Simplicity CRM based on over 847 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Simplicity CRM, Voyado, OptifiNow, SalezShark, EveryAction, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Simplicity CRM is right for your needs? Our Cuspera AI engine can evaluate how Simplicity CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.
Simplicity CRM supports business activities such as:
- Campaign Management
- Loyalty Management
- Social Media Analytics
- Communication Management
- Customer Case Management
Simplicity CRM can help you with many business goals, such as Enhance Customer Relationships, Scale Best Practices, Acquire Customers, Improve Brand Engagement, Increase Sales & Revenue, etc. It can help manage these activities if you use E-Mail Social Media and Text SMS for these needs. As a solution, Simplicity CRM's capabilities include Rewards, Gamification, Micro Customer Segmenting, etc.
Simplicity CRM Financial Services Vertical is its biggest customer base.
Reviews
"...Campaign Management...." Product suite
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Simplicity CRM solved their CRM needs. Cuspera uses 847 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Business Priorities
Enhance Customer Relationships and Scale Best Practices are the most popular business priorities peers achieved using Simplicity CRM.
Use Cases
Peers recommend Campaign Management , Loyalty Management , Social Media Analytics , as the business use cases that they have been most satisfied while using Simplicity CRM.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Campaign Management with E-Mail |
4.81/5 ★ |
"...Campaign Management...." Product suite |
| campaign analytics |
4.72/5 ★ |
"...Blend activity data from all activity including social media into easy to run campaign reports. ..." Analytics - Actionable Intelligence |
| campaign monitoring |
4.10/5 ★ |
"...Simplicity Campaign Management is a multi-channel marketing tool that powers campaigns and tracks responses across email, mail, SMS, WeChat, push notifications, web forms, dynamic PDF, social media, competitions and surveys...." Product suite |
| Loyalty Management |
4.81/5 ★ |
"...Fully integrated Single View, CRM, Campaign Management and Loyalty Management tailored to the Automotive Industry and proven over many years with leading global manufacturers...." Customer Relationship Management Systems : Simplicity : CRM That's Simple |
| identify target customers |
4.11/5 ★ |
"...Edit customer targeting rules...." Customer Relationship Management Systems : Simplicity : CRM That's Simple |
| create transaction based loyalty |
3.79/5 ★ |
"...Simplicity Loyalty provides native access to all loyalty data including transactions, preferences, demographic information, survey responses, help desk queries and much more...." Loyalty Management System Features |
| customise loyalty program |
3.65/5 ★ |
"...Simplicity Loyalty is a powerful and configurable b2b loyalty and consumer loyalty platform that runs a diverse range loyalty and rewards programs for a range of customers from QSR Loyalty, Automotive Loyalty, Health Loyalty and a host of Retail Loyalty programmes both large and small customers...." Loyalty Management System Features |
| Social Media Analytics with E-Mail |
4.87/5 ★ |
"...Simplicity CRM s architecture provide a separate databases on separate servers so analytical and reporting users never impact on the real-time performance of online users...." Analytics - Actionable Intelligence |
| PEER EXPERIENCES | |
|---|---|
| Campaign Management with E-Mail |
4.81/5 ★ |
"...Campaign Management...." Product suite |
|
| campaign analytics |
4.81/5 ★ |
| campaign monitoring |
4.81/5 ★ |
| Loyalty Management |
4.81/5 ★ |
"...Fully integrated Single View, CRM, Campaign Management and Loyalty Management tailored to the Automotive Industry and proven over many years with leading global manufacturers...." Customer Relationship Management Systems : Simplicity : CRM That's Simple |
|
| identify target customers |
4.81/5 ★ |
| create transaction based loyalty |
4.81/5 ★ |
| customise loyalty program |
4.81/5 ★ |
| Social Media Analytics with E-Mail |
4.87/5 ★ |
"...Simplicity CRM s architecture provide a separate databases on separate servers so analytical and reporting users never impact on the real-time performance of online users...." Analytics - Actionable Intelligence |
|
38+ more Business Use Cases
Our AI advisor, Wyz, harnessed 847 insights from peers and experts to help you assess how these Simplicity CRM use cases fit your CRM needs.
Frequently Asked Questions(FAQ)
for Simplicity CRM
What is Simplicity CRM used for?
What are the top features of Simplicity CRM?
Who uses Simplicity CRM?
What are Simplicity CRM alternatives?
Where is Simplicity CRM located?
Popular Business Setting
for Simplicity CRM
Top Industries
- Financial Services
- Education
- Automotive
Popular in
- Small Business
- Large Enterprise
Peers used Simplicity CRM to Enhance customer relationships and Scale best practices
Simplicity CRM Alternatives
Peer and Expert Opinion on Features
for Simplicity CRM
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (25) |
| Gamification | Read Reviews (25) |
| Micro customer segmenting | Read Reviews (19) |
| Templates | Read Reviews (14) |
| Alerts: popups & Notifications | Read Reviews (11) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (25) |
| Gamification | Read Reviews (25) |
| Micro customer segmenting | Read Reviews (19) |
| Templates | Read Reviews (14) |
| Alerts: popups & Notifications | Read Reviews (11) |
IT and Other Capabilities
for Simplicity CRM
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (116) |
| Data Export | Read Reviews (47) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (116) |
| Data Export | Read Reviews (47) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (18) |
| 24/7 Support | Read Reviews (50) |
| Phone Support | Read Reviews (4) |
| Chat Support | Read Reviews (6) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (18) |
| 24/7 Support | Read Reviews (50) |
| Phone Support | Read Reviews (4) |
| Chat Support | Read Reviews (6) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (65) |
| Custom Reports | Read Reviews (122) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (65) |
| Custom Reports | Read Reviews (122) |
Software Failure Risk Guidance
?for Simplicity CRM
Overall Risk Meter
Top Failure Risks for Simplicity CRM
Vendor Profile Details
Company Name
SimplicityCRM
Company Website
https://www.simplicitycrm.com/HQ Location
14-22 Triton Drive Albany Auckland 0632 New Zealand
Employees
51-200
Social
Financials
NA
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