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BigCommerce vs Oracle CX Commerce: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of BigCommerce vs. Oracle CX Commerce is based on a specific set of business needs and context. The comparison uses 12883 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing BigCommerce and Oracle CX Commerce

BigCommerce, Oracle CX Commerce, WooCommerce, Shopify, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

BigCommerce covers Products & Pricelist Management, Helpdesk Management with Chat, Social Media Management with Promotions, Communication Management with User Generated Content, etc.

Oracle CX Commerce focuses on Merchandising with Promotions, Sales Document Management, Products & Pricelist Management, Training & Onboarding with Website, etc.

"BigCommerce is a platform that lets developers build whatever they want. We can build customised solutions and plug them straight in with really strong APIs that create a lot of scope for brands like us. Shopping should be an easy process, but also ...one where our customers can expect quality and that includes the online experience. BigCommerce helps us do that. " - David Berlach

"Cyber Day was the launch event for our ecommerce site that we deployed with Oracle. We were reassured that more than 60 people felt confident enough to buy a used car remotely without having seen or touched it. " - Juan D

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo BigCommerce

Focus area

BigCommerce is better than Oracle CX Commerce for

Software Failure Risk

  • medium

logo Oracle CX Commerce

Focus area

Software Failure Risk

  • low

About

Ecommerce Solutions Through Open-Platform Flexibility | BigCommerce

Commerce Cloud | Customer Experience | Oracle Cloud

Age

1977

Financials

SERIES F

IPO

Business Need

Total Processes
(we found evidences for)

117

41

Total Goals
(we found evidences for)

20

11

Top Processes

Evidences indicate better relative satisfaction


products & pricelist management



social media management

social media analytics

scheduling post to social media

managing social media account

engaging on social media

monitoring social media


communication management

sending & publishing communications

tracking & monitoring communications



engagement management

engaging and following up


promotion management


content management

content publishing



training & onboarding


sales document management

proposal & quote management

contract management



loyalty management

identify target customers

customise loyalty program



channel management


touchpoint management


campaign management

campaign analytics

campaign monitoring


discount management


rating and review management


community building


lifetime value management


workflow management


knowledge management




account management


generation of new leads


social media marketing


business development


referral management



payment management


conversion management




influencer marketing


contact list management


category management


customer feedback management

measuring customer satisfaction


trade show marketing


relationship management




segmentation and targeting


international marketing


revenue cycle management



lead qualification

lead qualification: technographic


sales review & feedback



competitive intelligence


compliance & governance


personalized marketing


subscription management


bundling of products



courses & assessment

create learning path





relationship marketing







billing and invoice management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve ROI

  • Grow market share

  • Launch new products

  • Improve brand engagement

  • Improve efficiency

  • Increase customer life time value

  • Improve internal communications

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve consistency

  • Manage risk

  • Improve visibility

  • Increase average basket value

  • See 17 more
  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve efficiency

  • Enhance customer relationships

  • Launch new products

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Grow market share

  • Establish thought leadership

  • Improve ROI

  • See 8 more

Top Channels

Channels Used

  • offline

  • point of sale

  • promotions

  • video

  • website

  • mobile

  • user generated content

  • blogs

  • chat

  • trade shows

  • events

  • omnichannel

  • social media

  • e-mail

  • on premises

  • mobile app

  • support groups

  • See 14 more
  • offline

  • point of sale

  • promotions

  • video

  • website

  • mobile

  • user generated content

  • blogs

  • chat

  • trade shows

  • events

  • omnichannel

  • social media

  • e-mail

  • on premises

  • mobile app

  • support groups

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting