Overview: BigCommerce and Kartra as E-Commerce Platform Category solutions.

BigCommerce and Kartra are both e-commerce solutions but cater to different business needs. BigCommerce excels in supporting large enterprises with extensive integration capabilities and a focus on product management and analytics. In contrast, Kartra is more suited to businesses emphasizing campaign management and customer engagement, offering robust support in marketing and media industries. Both provide essential vendor support, yet BigCommerce offers a broader range of support options.

BigCommerce: BigCommerce offers ecommerce solutions with open-platform flexibility and extensibility. It is becoming the industry's most versatile solution; request a demo today!

Kartra: Kartra aims to evolve businesses using SaaS eCommerce solutions like WebinarJam, EverWebinar, and Kartra. The goal is to cater to an ever-growing market of innovators.

BigCommerce and Kartra: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

BigCommerce offers comprehensive support for products and pricelist management, crucial for retailers with vast inventories. read more →

Kartra focuses on helpdesk and referral management, which is ideal for businesses looking to enhance customer service and grow through referrals. read more →

Business Goals

BigCommerce assists mainly in acquiring customers and boosting sales, aligning with businesses focused on expanding their market reach. read more →

Kartra primarily aids in increasing sales and revenues, targeting businesses that aim to enhance their digital presence. read more →

Core Features

BigCommerce features advanced analytics and integration capabilities, serving enterprises that require robust data handling. read more →

Kartra's standout features include campaign analytics and integration, benefiting marketing professionals seeking streamlined campaign insights. read more →

Vendor Support

BigCommerce provides extensive 24/7 support through chat, phone, and email, accommodating businesses needing around-the-clock assistance. read more →

Kartra offers email and 24/7 support, aligning with businesses that need reliable support but may not require immediate responses. read more →

User Segments and Industries

BigCommerce serves large enterprises, particularly in retail and manufacturing, where intricate product offerings demand robust management solutions. read more →

Kartra caters to small to medium enterprises in marketing and professional training, focusing on efficiency in content and media strategy execution. read more →

Operational Alignment

BigCommerce streamlines workflows for large operations, ensuring seamless integration with other business systems. read more →

Kartra fits well within smaller, more dynamic teams looking to optimize workflows through campaign management and customer engagement strategies. read more →