BenchmarkONE vs. Thryv: Comparing Best CRM Solutions 2026

Overview: BenchmarkONE and Thryv as CRM Category solutions.

BenchmarkONE excels in extensive integration with marketing channels, making it ideal for large enterprises in marketing and education. Thryv focuses on social media management and caters to diverse industries like consumer services and accounting, fitting mid-market norms.

BenchmarkONE: BenchmarkONE helps businesses grow with all-in-one CRM, email marketing, and marketing automation software. Customers are reached and revenue driven through an easy-to-use SaaS platform.

Thryv: Thryv provides software to help local businesses manage essential functions like CRM, marketing, and payment processing. It integrates contact management, appointment booking, and social media scheduling.

Top use cases: BenchmarkONE vs Thryv

Use cases tied to BenchmarkONE and Thryv from verified data sources. Click any use case for supporting evidences.

BenchmarkONE Thryv

Top Capabilities: BenchmarkONE vs Thryv

Lengths: relative topic prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

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Deployed Industries: BenchmarkONE vs Thryv

Lengths: relative industry prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

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Deployed Market Segments: BenchmarkONE vs Thryv

Share of peer evidence by company size for BenchmarkONE and Thryv. Each product segments add up to 100%. Click any segment for supporting evidence.

BenchmarkONE 100%
Thryv 100%
BenchmarkONE Thryv
Key Capabilities Supported BenchmarkONE enables users to manage communications effectively, with a focus on customer engagement and following up on leads. → Thryv streamlines social media management and communication, emphasizing content management to enhance online presence. →
Business Goals BenchmarkONE helps businesses acquire new customers and grow sales by enhancing customer relationships and optimizing communication strategies. → Thryv assists in improving digital presence and acquiring customers, while also aiding in entering new markets, both locally and globally. →
Core Features BenchmarkONE offers robust integration capabilities along with custom reporting and seamless data import/export options which aid large-scale marketing efforts. → Thryv provides analytics and security features, with a strong emphasis on AI-powered tools for enhanced social media strategies. →
Vendor Support BenchmarkONE provides comprehensive support through phone, chat, email, and 24/7 assistance, ensuring consistent availability. → Thryv offers phone and email support alongside 24/7 availability, catering to businesses needing prompt assistance. →
Segments and Industries BenchmarkONE is primarily used by large enterprises in marketing, advertising, and education sectors, demonstrating its suitability for those markets. → Thryv sees use in various industries like consumer services, construction, and accounting, focusing on mid-market to small enterprises. →
Operational Alignment BenchmarkONE integrates seamlessly into large company workflows, especially for those emphasizing marketing communications. → Thryv aligns with businesses focused on enhancing their social media presence, making it fitting for industries needing robust online interaction. →
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Applying your context and needs changes the comparison

BenchmarkONE and Thryv: Best activities based on customer satisfaction

BenchmarkONE in Action: Unique Activities

How can BenchmarkONE enhance your Engagement Management process?
Benchmarkone automates follow-up strategies based on user interest. It enables clients to segment and track prospect engagement, improving sales growth. Benchmarkone provides reporting to analyze marketing effectiveness and optimize engagement strategies.
"...The reporting also helps us keep an eye on what is and isn't work with our marketing so that we can make better decisions about what is engaging information for our customers to receive and what is just noise that is getting lost in the shuffle...." Peer review by Kaitlin R, Director of Marketing, Computer Software
How can BenchmarkONE enhance your Communication Management process?
Benchmarkone is a communication management platform that facilitates strategic communication with target audiences. It offers robust email tracking and reporting, lead management features, and automated sales alerts. nBenchmarkone provides integrated customer relationship management (CRM) and email marketing capabilities, allowing for seamless communication and lead nurturing.nHowever, a limitation of the platform is that it lacks an email client, meaning users cannot send or receive emails directly through Benchmarkone.
"...Easy tracking of all emails - so important for communicatin and follow up...." Peer review by Stacy Isermann, Owner, STL Rent A Box
How does BenchmarkONE facilitate Contact List Management?
Benchmarkone's contact management capabilities enable users to organize and categorize contacts, monitor customer and prospect information, and track sales pipelines. Users can easily manage and track contact information, delivering automated emails to specific groups and monitoring campaign progress. The platform lacks the ability to select primary contacts without creating a custom field, which presents a limitation for some users.
"...You can deliver automatic emails to select contact groups and monitor campaign progress...." Peer review from Featured Customers
How does BenchmarkONE address your Training & Onboarding Challenges?
Benchmarkone's training and onboarding are known for their effectiveness, offering a combination of self-guided learning, personalized consultations, and responsive support. The onboarding process is generally straightforward, enabling new users to become familiar with the system quickly. The platform may lack some advanced features, such as bulk editing and automatic contact tagging.
"...Hatchbuck has also made the process of growing our business development team much more manageable...." Peer review by Karen P
Why is BenchmarkONE the best choice for Campaign Management?
The tool effectively manages client and campaign data. It facilitates building marketing campaigns with multiple steps, including drip marketing campaigns. nThe tool offers robust capabilities for marketing automation and customer relationship management. nHowever, it requires the creation of marketing campaigns prior to implementation.
"...Email Campaigns and Tracking-..." Peer review by Jonathan M. Turner, Vice President of Sales, International Machine Inc

Thryv in Action: Unique Activities

What benefits does Thryv offer for Social Media Management?
Thryv provides social media management capabilities including scheduling posts, responding to comments, and analyzing post performance. Users can manage multiple social media accounts from a single platform. A limitation of Thryv's social media management is that users may encounter issues with account linking and system updates.
"...I LOVE the way it helps me schedule out our social media posts, send email campaigns and manage our customer relations...." Peer review by Steve L., Co-founder , Marketing and Advertising

News

Latest Thryv news

Thryv to Sell Print Directories Business to Carolwood for $142 Million

Thryv Holdings, Inc. has agreed to sell its print directories business to Carolwood L.P. for $142 million, marking a strategic shift towards AI-powered software services. The sale, expected to close in Q4 2026, will help Thryv reduce debt and focus on its Growth Platform for local service businesses. Thryv will continue providing certain services post-sale to ensure operational continuity.

13/09/2026 - source