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Compare Balto vs Allego Conversation Intelligence

Failure Risk Guidance Security Report ?

Failure Risk for Balto medium Failure Risk for Allego Conversation Intelligence medium
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Comparison Summary

For Balto vs Allego Conversation Intelligence comparison, Our AI algorithm looked at 711 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Balto and Allego Conversation Intelligence to solve their respective business needs.

Pros and cons of Balto and Allego Conversation Intelligence

Balto is more suited to businesses that require Sales Coaching with Phone Calls and Sales Call Management with Phone Calls where as Allego Conversation Intelligence is focused towards Sales Coaching with Phone Calls and Sales Call Management with Phone Calls .

Both Balto and Allego Conversation Intelligence are Sales Coaching and Conversation Intelligence software, peers recommend Balto for contact center performance management and sales call management where as Allego Conversation Intelligence is more known for sales coaching .

logo Balto

Focus area

Balto is better than Allego Conversation Intelligence for

Software Failure Risk

  • medium

logo Allego Conversation Intelligence

Focus area

Allego Conversation Intelligence is better than Balto for

Software Failure Risk

  • medium

About

Real-Time Guidance for contact centers to increase conversions, deliver a world-class customer experience.

Find where sellers win to scale up success and revenue.

Age

2013

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

28

27

Total Goals
(we found evidences for)

7

6

Top Processes

Evidences indicate better relative satisfaction

coaching

Read Reviews (40)

Read Reviews (43)

sales call management

Read Reviews (23)

Read Reviews (18)

call analytics

Read Reviews (3)

Read Reviews (0)

objection handling

Read Reviews (3)

Read Reviews (1)

call scoring

Read Reviews (2)

Read Reviews (0)

call transcription

Read Reviews (2)

Read Reviews (2)

helpdesk management

Read Reviews (21)

Read Reviews (0)

training & onboarding

Read Reviews (11)

Read Reviews (10)

customer feedback management

Read Reviews (10)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (7)

Read Reviews (0)

playbook creation

Read Reviews (8)

Read Reviews (2)

contact list management

Read Reviews (8)

Read Reviews (0)

sales review & feedback

Read Reviews (6)

Read Reviews (7)

engagement management

Read Reviews (4)

Read Reviews (2)

engaging and following up

Read Reviews (3)

Read Reviews (2)

communication management

Read Reviews (3)

Read Reviews (1)

tracking & monitoring communications

Read Reviews (2)

Read Reviews (1)

sales document management

Read Reviews (2)

Read Reviews (0)

proposal & quote management

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (0)

conversion management

Read Reviews (0)

Read Reviews (4)

account management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Shorten ramp up time

  • Improve internal communications

  • Grow market share

  • See 4 more

  • Increase sales & revenue

  • Shorten ramp up time

  • Improve efficiency

  • Improve stakeholder relations

  • Improve digital and social presence

  • Acquire customers

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • video

  • social media

  • See 1 more

  • phone calls

  • mobile

  • video

  • social media

  • See 1 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting