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Compare Alchemer Enterprise Feedback Management Platform vs Qualtrics CoreXM

Comparison Summary

This comparison report of Alchemer Enterprise Feedback Management Platform vs. Qualtrics CoreXM is based on a specific set of business needs and context. The comparison uses 12971 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Alchemer Enterprise Feedback Management Platform and Qualtrics CoreXM

Alchemer Enterprise Feedback Management Platform, Qualtrics CoreXM, SmartSurvey, Sogolytics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Alchemer Enterprise Feedback Management Platform covers Collecting Feedback, Engaging Conversational Surveys, Market Research, Helpdesk Management, etc.

Qualtrics CoreXM focuses on Collecting Feedback, Engaging Conversational Surveys with E-Mail, Market Research, Helpdesk Management, etc.

"We love the crosstab reporting feature. It’s valuable to share with the club how their different member segments feel, and how attitudes differ across age groups, genders, and member categories. " - Ben Hopkinson

"We use Qualtrics for everything from simple concept tests to complex conjoints. " - L.L.Bean

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Alchemer Enterprise Feedback Management Platform

Focus area

Alchemer Enterprise Feedback Management Platform is better than Qualtrics CoreXM for

Software Failure Risk

  • low

logo Qualtrics CoreXM

Focus area

Qualtrics CoreXM is better than Alchemer Enterprise Feedback Management Platform for

Software Failure Risk

  • low

About

Online Survey Software that helps you transform to a truly customer-centric organization

Experience Management Software to gather experience insights and take action

Age

2006

2002

Financials

SEED

SERIES C

Business Need

Total Processes
(we found evidences for)

71

65

Total Goals
(we found evidences for)

16

18

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up




communication management

sending & publishing communications


training & onboarding


social media management

social media analytics

scheduling post to social media

engaging on social media



workflow management


content management



contact list management

creating contact list


products & pricelist management


sales document management

contract management

proposal & quote management


lead qualification

lead qualification: technographic

lead qualification: demographic


competitive intelligence




campaign management


rating and review management


sales review & feedback


segmentation and targeting



generation of new leads




courses & assessment

create learning path



sales call management


community marketing


lifetime value management


loyalty management

identify target customers

customise loyalty program


business development



community building



knowledge management


distribution management


conference call management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Establish thought leadership

  • Build brand awareness

  • Scale best practices

  • Grow market share

  • Launch new products

  • Improve efficiency

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Manage risk

  • See 13 more
  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Improve brand engagement

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • Launch new products

  • Scale best practices

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve internal communications

  • Establish thought leadership

  • Improve digital and social presence

  • Improve stakeholder relations

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • website

  • phone calls

  • offline

  • chat

  • social media

  • video

  • promotions

  • events

  • trade shows

  • on premises

  • newsletter

  • point of sale

  • display advertisement

  • Facebook page

  • Facebook

  • text SMS

  • Instagram

  • Twitter

  • Slack

  • See 17 more
  • e-mail

  • website

  • phone calls

  • offline

  • chat

  • social media

  • video

  • promotions

  • events

  • trade shows

  • on premises

  • newsletter

  • point of sale

  • display advertisement

  • Facebook page

  • Facebook

  • text SMS

  • Instagram

  • Twitter

  • Slack

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting