8x8 Cloud Contact Center vs Zultys MXIE Software: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for 8x8 Cloud Contact Center low Failure Risk for Zultys MXIE Software low

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Comparison Summary

This comparison report of 8x8 Cloud Contact Center vs. Zultys MXIE Software is based on a specific set of business needs and context. The comparison uses 1320 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 8x8 Cloud Contact Center and Zultys MXIE Software

8x8 Cloud Contact Center belong to a category of solutions that help Contact Center Software, whereas Zultys MXIE Software belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

8x8 Cloud Contact Center covers Conference Call Management with Offline, Sales Call Management with Phone Calls, Collaboration with Offline, Helpdesk Management with Phone Calls, etc.

Zultys MXIE Software focuses on Helpdesk Management with Phone Calls, Collaboration with Offline, Conference Call Management with Offline, Communication Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

8x8 Cloud Contact Center

Focus area

8x8 Cloud Contact Center is better than Zultys MXIE Software for

conference call management

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Zultys MXIE Software

Focus area

Zultys MXIE Software is better than 8x8 Cloud Contact Center for

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

8x8 Cloud Contact Center

3.9

Zultys MXIE Software

4.1

About

8x8 X Series Cloud Contact Center | One Cloud Solution for all Customer Contacts

MXIE Software: True Unified Communications Through One Software Interface

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

Total Goals
(we found evidences for)

Top Processes

Evidences indicate better relative satisfaction

conference call management

Read Reviews (26)

Read Reviews (33)

sales call management

call recording

collaboration

helpdesk management

Read Reviews (6)

Read Reviews (55)

sales document management

Read Reviews (3)

proposal & quote management

Read Reviews (2)

Read Reviews (3)

payment management

Read Reviews (3)

Read Reviews (0)

engagement management

Read Reviews (1)

Read Reviews (2)

engaging and following up

Read Reviews (1)

Read Reviews (2)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (10)

sending & publishing communications

Read Reviews (0)

Read Reviews (8)

communication management

Read Reviews (0)

Read Reviews (24)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (10)

sending & publishing communications

Read Reviews (0)

Read Reviews (8)

contact list management

Read Reviews (0)

Read Reviews (13)

workflow management

Read Reviews (0)

Read Reviews (4)

SeealllessActivities

Top Goals

Goals Achieved

Improve ROI

Improve internal communications
Enhance customer relationships
Acquire customers
Improve consistency
Improve efficiency
Improve visibility
Improve ROI
See 4 more

Top Channels

Channels Used

phone calls
offline
video
events
trade shows
mobile
print media
magazine
point of sale
on premises
chat
e-mail
promotions
channel partners
website
support groups
See 13 more

phone calls
offline
video
events
trade shows
mobile
print media
magazine
point of sale
on premises
chat
e-mail
promotions
channel partners
website
support groups
See 13 more

Failure Risk Guidance Security Report?

Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

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Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

8x8 Cloud Contact Center vs Zultys MXIE Software: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Comparison Summary

This comparison report of 8x8 Cloud Contact Center vs. Zultys MXIE Software is based on a specific set of business needs and context. The comparison uses 1320 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 8x8 Cloud Contact Center and Zultys MXIE Software

8x8 Cloud Contact Center covers Conference Call Management with Offline, Sales Call Management with Phone Calls, Collaboration with Offline, Helpdesk Management with Phone Calls, etc.

Zultys MXIE Software focuses on Helpdesk Management with Phone Calls, Collaboration with Offline, Conference Call Management with Offline, Communication Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

8x8 Cloud Contact Center

Focus area

8x8 Cloud Contact Center is better than Zultys MXIE Software for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Zultys MXIE Software

Focus area

Zultys MXIE Software is better than 8x8 Cloud Contact Center for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Business Need

Top Processes

Top Goals

Top Channels

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for 8x8 Cloud Contact Center

Get a personalised risk report for Zultys MXIE Software

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.