Zuora CPQ Overview

Zuora CPQ streamlines quoting for multiple products, subscriptions, and services. It is the only solution tailored for subscription businesses.

Use Cases

Customers recommend Proposal & Quote Management, Products & Pricelist Management, Subscription Management, as the business use cases that they have been most satisfied with while using Zuora CPQ.

Other use cases:

  • Collaboration
  • Helpdesk Management
  • Engagement Management
  • Workflow Management
  • Billing And Invoice Management
  • Contract Management
  • Upselling
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Zuora CPQ.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Scale Best Practices
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Zuora CPQ Use-Cases and Business Priorities: Customer Satisfaction Data

Zuora CPQ works with different mediums / channels such as Video.

Zuora CPQ's features include Personalization, and Recording. and Zuora CPQ support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Zuora CPQ analytics capabilities include Custom Reports, and Analytics.

Reviews

"Zuora allowed us to create a wide array of different products and basically manage our members within them. It’s taken a huge weight off of our shoulders going forward in terms of managing what the membership base looks like and what they’re able to... do in the reservation system." - Mac Kern

Zuora CPQ, Competera, Dealhub, Conga CPQ, ResponsiBid, etc., all belong to a category of solutions that help CPQ. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zuora CPQ

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Zuora CPQ is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Enterprise, Mid Market, and Small Business.

Zuora CPQ Customer wins, Customer success stories, Case studies

What solutions does Zuora CPQ provide for Proposal & Quote Management?

How does Zuora CPQ address your Products & Pricelist Management Challenges?

What benefits does Zuora CPQ offer for Subscription Management?

What Are the key features of Zuora CPQ for Collaboration?

11 buyers and buying teams have used Cuspera to assess how well Zuora CPQ solved their CPQ needs. Cuspera uses 532 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CPQ needs.

CUSTOMERS TESTIMONIALS
Zuora CPQ testimonial

Mac Kern

VP of Commercial Planning

Surf Air
Zuora allowed us to create a wide array of different products and basically manage our members within them. It’s taken a huge weight off of our shoulders going forward in terms of managing what the membership base looks like and what they’re able to do in the reservation system. Testimonial By Mac Kern
Zuora CPQ testimonial

Jason Gulledge

VP of Engineering

StackPath
If you’re running a development team and you’re using Zuora, you should be looking at Workflow. Testimonial By Jason Gulledge
Zuora CPQ testimonial

Kelly Steckelberg

CFO

Zoom
Zoom has experienced triple-digit YoY revenue growth over the past several years. We needed a solution that could help us scale our entire business operations and deliver a personalized experience to our valued customers. Zuora has proven to be a trusted partner and a true system of record for our ...subscription-based business.”

Testimonial By Kelly Steckelberg
CUSTOMERS TESTIMONIALS
Zuora CPQ testimonial

Mac Kern

VP of Commercial Planning

Surf Air
Zuora allowed us to create a wide array of different products and basically manage our members within them. It’s taken a huge weight off of our shoulders going forward in terms of managing what the membership base looks like and what they’re able to do in the reservation system. Testimonial By Mac Kern
Zuora CPQ testimonial

Jason Gulledge

VP of Engineering

StackPath
If you’re running a development team and you’re using Zuora, you should be looking at Workflow. Testimonial By Jason Gulledge
Zuora CPQ testimonial

Kelly Steckelberg

CFO

Zoom
Zoom has experienced triple-digit YoY revenue growth over the past several years. We needed a solution that could help us scale our entire business operations and deliver a personalized experience to our valued customers. Zuora has proven to be a trusted partner and a true system of record for our ...subscription-based business.”

Testimonial By Kelly Steckelberg

Siemens Healthineers - Hospital & Health Care

Siemens Healthineers had 12 SAP systems that couldn't handle recurring revenue models. They needed a solution for their new subscription-based products. They added Zuora Billing and Zuora Revenue to ...automate processes and manage subscriptions. This reduced manual steps by over 60% and processing time by 75%. Zuora helped them support their subscription model with new KPIs like active users and churn rates.

Read on →

Ubisoft - Entertainment

Ubisoft needed a partner to manage its subscription business for international expansion and peak volume surges. They chose Zuora to automate billing, accounting, and payments for Ubisoft+ and Rocksm...ith+ services. Zuora helped Ubisoft handle online traffic increases of up to 200% during new game releases and expand to 184 countries. Ubisoft now uses Zuora to manage currency conversions and tax calculations across numerous countries.

Read on →

Hudl - Computer Software

Hudl needed a solution to comply with ASC 606 and reduce manual accounting tasks during peak seasons. They implemented Zuora Revenue and Zuora Billing, which helped automate processes and maintain a ...consistent close schedule. This integration reduced manual revenue recognition processes by 25% and eliminated the need for additional days to close during busy seasons. The team now has more time for analysis and building best practices, improving work-life balance.

Read on →

Zuora - Computer Software

Zuora faced a long revenue close process of at least 15 days, causing long hours and high costs. They upgraded to Zuora Revenue for real-time data capabilities. This streamlined operations, reduced c...lose time to 4 days, and minimized manual work. The upgrade improved forecasting and reduced audit fees by 7%. Employee stress decreased, with no turnover in 2023.

Read on →

Zoom - Computer Software

Zuora helped Zoom scale as they expanded to new products and markets. Zoom's old billing system could not handle custom pricing, reporting, or quoting. Zuora gave Zoom flexible pricing, better report...ing, and online account management. Zoom saw 215% year-over-year growth in usage in 2016. By 2017, 650,000 businesses used Zoom. Zuora let Zoom deliver faster and support global growth.

Read on →

Hireology - Human Resources - Medium

Zuora Billing and Revenue helped Hireology automate finance and support rapid growth. Hireology replaced manual processes and legacy systems in just seven weeks. The company now closes month-end smoo...thly and meets ASC 606 compliance. Automation reduced manual work and improved audit readiness. Hireology can now scale billing for 6,000 customers and support new product bundles.

Read on →

Zuora CPQ Micro Demo

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zuora CPQ

What is Zuora CPQ?

Zuora CPQ is a configure price quote solution built specifically for enterprises which are on a subscription based business model. It can be deployed in industries such as Healthcare, Education, Communication, B2C organizations, Media and other industries.

Zuora CPQ assists sales teams in closing complex deals that involve different charge models, contract durations, billing frequencies and more. Zuora provides all the configuration details on one screen, flexibility with swapping products and allowing variations in quantity or price.

Zuora CPQ comes with a configurable rules engine that can add, modify or remove products based on business needs. It also supports bundling, such as grouping of popular features and saving it as editions. Zuora enables sales reps with the tools and information that can be used for providing the correct advice to customers and support cross-sell and up-sell opportunities. The customer behaviour data is synced up with Salesforce enabling sales reps to be aware of customer requirements in advance. Zuora also provides tools for measuring sales and cash flow dynamics, revenues - billed and unbilled, valuation of customer commitments, to enable accuracy in booking forecast and sales performance analysis.

What is Zuora CPQ used for?

Zuora CPQ is a CPQ Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Proposal & Quote Management, Products & Pricelist Management and Subscription Management .

What are the top features of Zuora CPQ?

Personalization, Recording are some of the top features of Zuora CPQ.

Who uses Zuora CPQ?

Zuora CPQ is used by Computer Software, Information Technology And Services and Internet among other industries.

What are Zuora CPQ alternatives?

Competera, Dealhub, Conga CPQ and ResponsiBid are popular alternatives for Zuora CPQ.

Where is Zuora CPQ located?

Zuora CPQ is headquartered at 3050 South Delaware Street, Suite 301,San Mateo, CA 94403.
lightning

Peers used Zuora CPQ for proposal & quote management and products & pricelist management

Zuora CPQ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.98/5 ★

Read Reviews (62)
Analytics

3.95/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.98/5 ★

Read Reviews (62)
Analytics

3.95/5 ★

Read Reviews (22)

Software Failure Risk Guidance

?

for Zuora CPQ

Overall Risk Meter

Low Medium High

Top Failure Risks for Zuora CPQ

Zuora, INC. News

Product

Zuora Launches AI-Ready Monetization Catalog to Power Any Business Model, Even Faster

Zuora has introduced an AI-ready monetization catalog designed to accelerate and support diverse business models. This new offering aims to enhance flexibility and speed in monetization strategies, leveraging AI capabilities to optimize revenue operations.

Read more →
Awards

Zuora Revenue Ranked No. 1 Overall in Automated Revenue Management by MGI ...

Zuora Revenue has been ranked No. 1 in Automated Revenue Management by MGI Research, excelling in product and strategy. This recognition highlights Zuora's leadership in automating and scaling complex revenue operations.

Read more →
Product

Zuora Unveils New Tools to Tackle the AI Pricing Puzzle - ERP Today

Zuora has introduced new platform capabilities to help businesses monetize AI usage with AI-powered insights, enhanced customer visibility, and massive scalability. These upgrades enable finance teams to transition from reactive to predictive roles, reducing revenue leakage and billing disputes. The platform can now process up to three billion usage events per day, supporting scalable revenue models for AI services.

Read more →
Awards

Zuora Recognized as a Leader in 2025 Gartner Magic Quadrant for Recurring Billing ...

Zuora has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Recurring Billing Applications. This acknowledgment highlights Zuora's strong ability to execute and its comprehensive vision in the monetization platform space. Zuora's platform supports diverse revenue models, including subscription and usage-based billing, helping companies adapt to market demands and leverage AI-driven monetization strategies.

Read more →

Zuora, INC. Profile

Company Name

Zuora, INC.

Company Website

https://www.zuora.com/

Year Founded

2007

HQ Location

3050 South Delaware Street, Suite 301,San Mateo, CA 94403

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

IPO