Zuora CPQ Overview

Zuora CPQ streamlines quoting for multiple products, subscriptions, and services. It is the only solution tailored for subscription businesses.

Use Cases

Customers recommend Proposal & Quote Management, Products & Pricelist Management, Subscription Management, as the business use cases that they have been most satisfied with while using Zuora CPQ.

Other use cases:

  • Collaboration
  • Helpdesk Management
  • Engagement Management
  • Workflow Management
  • Billing And Invoice Management
  • Contract Management
  • Upselling
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Zuora CPQ.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Scale Best Practices
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Zuora CPQ Use-Cases and Business Priorities: Customer Satisfaction Data

Zuora CPQ works with different mediums / channels such as Video.

Zuora CPQ's features include Personalization, and Recording. and Zuora CPQ support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Zuora CPQ analytics capabilities include Custom Reports, and Analytics.

Reviews

"Zoom has experienced triple-digit YoY revenue growth over the past several years. We needed a solution that could help us scale our entire business operations and deliver a personalized experience to our valued customers. Zuora has proven to be a tr...usted partner and a true system of record for our subscription-based business.”" - Kelly Steckelberg

Zuora CPQ, Competera, Dealhub, Conga CPQ, ResponsiBid, etc., all belong to a category of solutions that help CPQ. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zuora CPQ

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Zuora CPQ is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Zuora CPQ Use Cases

How efficiently Does Zuora CPQ manage your Proposal & Quote Management?

How can Zuora CPQ enhance your Products & Pricelist Management process?

Why is Zuora CPQ the best choice for Subscription Management?

What Are the key features of Zuora CPQ for Collaboration?

11 buyers and buying teams have used Cuspera to assess how well Zuora CPQ solved their CPQ needs. Cuspera uses 532 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CPQ needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zuora CPQ testimonial

Kelly Steckelberg

CFO

Zoom
Zoom has experienced triple-digit YoY revenue growth over the past several years. We needed a solution that could help us scale our entire business operations and deliver a personalized experience to our valued customers. Zuora has proven to be a trusted partner and a true system of record for our ...subscription-based business.”

Testimonial By Kelly Steckelberg
Zuora CPQ testimonial

Chris Brookins

VP Engineering and Product Management

Acquia
If you’re launching a product in the Cloud that needs subscription billing, talk to Zuora. Testimonial By Chris Brookins
Zuora CPQ testimonial

Shahin Kohan

President

AIMS360
It is actually quite difficult to monetize subscriptions. But the data that comes out of Zuora makes monetization easy. We can change our prices and offer new subscriptions and packages whenever it makes sense to do so to help subscribers to grow into new offerings. Testimonial By Shahin Kohan
CUSTOMERS TESTIMONIALS
Zuora CPQ testimonial

Kelly Steckelberg

CFO

Zoom
Zoom has experienced triple-digit YoY revenue growth over the past several years. We needed a solution that could help us scale our entire business operations and deliver a personalized experience to our valued customers. Zuora has proven to be a trusted partner and a true system of record for our ...subscription-based business.”

Testimonial By Kelly Steckelberg
Zuora CPQ testimonial

Chris Brookins

VP Engineering and Product Management

Acquia
If you’re launching a product in the Cloud that needs subscription billing, talk to Zuora. Testimonial By Chris Brookins
Zuora CPQ testimonial

Shahin Kohan

President

AIMS360
It is actually quite difficult to monetize subscriptions. But the data that comes out of Zuora makes monetization easy. We can change our prices and offer new subscriptions and packages whenever it makes sense to do so to help subscribers to grow into new offerings. Testimonial By Shahin Kohan

Case Studies

Media Production

CASE STUDY The Financial Times

Zuora's AI-driven paywall helped the Financial Times boost digital subscriptions. The FT needed a faster, more flexible way to personalize offers and manage paywalls. With Zuora, they ran automated e...xperiments and tailored subscription journeys. Results included a 92% increase in conversion rate, 118% more users moving through the subscription funnel, and a 78% rise in subscriber lifetime value. The solution also reduced manual work and freed up engineering resources.

Read more →
Computer Software

CASE STUDY Zoom

Zuora helped Zoom scale as they expanded to new products and markets. Zoom's old billing system could not handle custom pricing, reporting, or quoting. Zuora gave Zoom flexible pricing, better report...ing, and online account management. Zoom saw 215% year-over-year growth in usage in 2016. By 2017, 650,000 businesses used Zoom. Zuora let Zoom deliver faster and support global growth.

Read more →
Health, Wellness and Fitness

CASE STUDY 24 Hour Fitness

Zuora helped 24 Hour Fitness move from a rigid, end-of-life ERP to a flexible billing platform. The company switched from billing on six fixed days to daily billing, making operations smoother and re...ducing manual work. Zuora enabled new membership models, like annual auto-renewal, and improved customer satisfaction. The platform supported 24 Hour Fitness through the pandemic, allowing them to pause and resume billing as needed. Operational efficiency and billing flexibility increased, helping the company adapt and grow.

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CASE STUDY LeadDev

LeadDev needed to quickly transform from face-to-face to digital events due to COVID-19. They used Zephr's platform to manage sign-up and access for virtual events in just days. This allowed them to ...host over a thousand paid visitors securely. They increased their subscription base by 50% in 8 months. Zephr enabled them to make instant website changes, enhancing agility and customer experience.

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CASE STUDY Asana

Zuora Billing and Revenue helped Asana move from product-led growth to enterprise sales. Asana faced problems with their old billing system, which could not handle complex contracts and global paymen...ts. Zuora gave Asana a single platform for both simple and complex billing needs. Asana launched new product rate plans faster, going from 10-15 to over 30 per year. The finance team reduced audit work by 20-25%. Automation improved billing accuracy and made the team more productive. Asana can now support global clients and new pricing models quickly.

Read more →
Media Production

CASE STUDY Raconteur

Raconteur wanted to increase engagement on their website. They faced challenges with data collection and understanding their audience. They used Zephr to implement customizable data capture forms. Th...is allowed them to identify users and connect data to their CRM. As a result, they increased newsletter subscribers from 6,000 to 34,000. They also registered 100 user identities each day and maintained a bounce rate of 40-60%.

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Video

Zuora CPQ Micro Demo

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zuora CPQ

What is Zuora CPQ?

Zuora CPQ is a configure price quote solution built specifically for enterprises which are on a subscription based business model. It can be deployed in industries such as Healthcare, Education, Communication, B2C organizations, Media and other industries.

Zuora CPQ assists sales teams in closing complex deals that involve different charge models, contract durations, billing frequencies and more. Zuora provides all the configuration details on one screen, flexibility with swapping products and allowing variations in quantity or price.

Zuora CPQ comes with a configurable rules engine that can add, modify or remove products based on business needs. It also supports bundling, such as grouping of popular features and saving it as editions. Zuora enables sales reps with the tools and information that can be used for providing the correct advice to customers and support cross-sell and up-sell opportunities. The customer behaviour data is synced up with Salesforce enabling sales reps to be aware of customer requirements in advance. Zuora also provides tools for measuring sales and cash flow dynamics, revenues - billed and unbilled, valuation of customer commitments, to enable accuracy in booking forecast and sales performance analysis.

What is Zuora CPQ used for?

Zuora CPQ is a CPQ Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Proposal & Quote Management, Products & Pricelist Management and Subscription Management .

What are the top features of Zuora CPQ?

Personalization, Recording are some of the top features of Zuora CPQ.

Who uses Zuora CPQ?

Zuora CPQ is used by Computer Software, Information Technology And Services and Internet among other industries.

What are Zuora CPQ alternatives?

Competera, Dealhub, Conga CPQ and ResponsiBid are popular alternatives for Zuora CPQ.

Where is Zuora CPQ located?

Zuora CPQ is headquartered at 3050 South Delaware Street, Suite 301,San Mateo, CA 94403.
lightning

Peers used Zuora CPQ for proposal & quote management and products & pricelist management

Zuora CPQ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.98/5 ★

Read Reviews (62)
Analytics

3.95/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.98/5 ★

Read Reviews (62)
Analytics

3.95/5 ★

Read Reviews (22)

Software Failure Risk Guidance

?

for Zuora CPQ

Overall Risk Meter

Low Medium High

Top Failure Risks for Zuora CPQ

Zuora, INC. News

Product

Zuora Unveils New Tools to Tackle the AI Pricing Puzzle - ERP Today

Zuora has introduced new platform capabilities to help businesses monetize AI usage with AI-powered insights, enhanced customer visibility, and massive scalability. These upgrades enable finance teams to transition from reactive to predictive roles, reducing revenue leakage and billing disputes. The platform can now process up to three billion usage events per day, supporting scalable revenue models for AI services.

Read more →
Awards

Zuora Recognized as a Leader in 2025 Gartner Magic Quadrant for Recurring Billing ...

Zuora has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Recurring Billing Applications. This acknowledgment highlights Zuora's strong ability to execute and its comprehensive vision in the monetization platform space. Zuora's platform supports diverse revenue models, including subscription and usage-based billing, helping companies adapt to market demands and leverage AI-driven monetization strategies.

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Partnership

Zuora Expands Workday tie-up for Revenue Management - FinTech Magazine

Zuora has expanded its partnership with Workday to enhance revenue management for companies using subscription and usage-based pricing models. This collaboration integrates Zuora's order-to-cash automation platform with Workday Financial Management, offering a unified financial framework. The integration aims to simplify complex billing models and improve compliance and audit processes for consumer-facing businesses.

Read more →
Partnership

B2B Innovation : Embedded Finance , AI and Partner Enablement

Zuora and Nuvei have launched an international recurring payments infrastructure aimed at enterprises expanding globally. This partnership offers a unified system to enhance authorization rates, simplify reconciliation, and adapt to market complexities without custom builds, showcasing modularity at scale.

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Zuora, INC. Profile

Company Name

Zuora, INC.

Company Website

https://www.zuora.com/

Year Founded

2007

HQ Location

3050 South Delaware Street, Suite 301,San Mateo, CA 94403

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

IPO