Zuora CPQ Overview

Zuora CPQ streamlines quoting for multiple products, subscriptions, and services. It is the only solution tailored for subscription businesses.

Use Cases

Customers recommend Proposal & Quote Management, Products & Pricelist Management, Subscription Management, as the business use cases that they have been most satisfied with while using Zuora CPQ.

Other use cases:

  • Collaboration
  • Helpdesk Management
  • Engagement Management
  • Workflow Management
  • Billing And Invoice Management
  • Contract Management
  • Upselling
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Zuora CPQ.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Scale Best Practices
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Zuora CPQ Use-Cases and Business Priorities: Customer Satisfaction Data

Zuora CPQ works with different mediums / channels such as Video.

Zuora CPQ's features include Personalization, and Recording. and Zuora CPQ support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Zuora CPQ analytics capabilities include Custom Reports, and Analytics.

Reviews

"It is actually quite difficult to monetize subscriptions. But the data that comes out of Zuora makes monetization easy. We can change our prices and offer new subscriptions and packages whenever it makes sense to do so to help subscribers to grow in...to new offerings." - Shahin Kohan

Zuora CPQ, Competera, Dealhub, Conga CPQ, ResponsiBid, etc., all belong to a category of solutions that help CPQ. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zuora CPQ

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Zuora CPQ is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Zuora CPQ Use Cases

How does Zuora CPQ address your Proposal & Quote Management Challenges?

What makes Zuora CPQ ideal for Products & Pricelist Management?

What makes Zuora CPQ ideal for Subscription Management?

What Are the key features of Zuora CPQ for Collaboration?

27+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Zuora CPQ solved their CPQ needs. Cuspera uses 532 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CPQ needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zuora CPQ testimonial

Shahin Kohan

President

AIMS360
It is actually quite difficult to monetize subscriptions. But the data that comes out of Zuora makes monetization easy. We can change our prices and offer new subscriptions and packages whenever it makes sense to do so to help subscribers to grow into new offerings. Testimonial By Shahin Kohan
Zuora CPQ testimonial

Yancey Spruill

CFO/COO

SendGrid
Subscription growth is just something that can't be handled by anything but a highly automated and scalable platform like Zuora. Testimonial By Yancey Spruill
Zuora CPQ testimonial

Marcel Weiland

Product Manager

Riskalyze
The ability to talk to more customers to close more deals is what helped us to grow quickly. That’s absolutely critical to our success. Zuora is one of the key factors enabling that. Testimonial By Marcel Weiland
CUSTOMERS TESTIMONIALS
Zuora CPQ testimonial

Shahin Kohan

President

AIMS360
It is actually quite difficult to monetize subscriptions. But the data that comes out of Zuora makes monetization easy. We can change our prices and offer new subscriptions and packages whenever it makes sense to do so to help subscribers to grow into new offerings. Testimonial By Shahin Kohan
Zuora CPQ testimonial

Yancey Spruill

CFO/COO

SendGrid
Subscription growth is just something that can't be handled by anything but a highly automated and scalable platform like Zuora. Testimonial By Yancey Spruill
Zuora CPQ testimonial

Marcel Weiland

Product Manager

Riskalyze
The ability to talk to more customers to close more deals is what helped us to grow quickly. That’s absolutely critical to our success. Zuora is one of the key factors enabling that. Testimonial By Marcel Weiland

Case Studies

Computer Software

CASE STUDY MarketWise

MarketWise needed a new fraud protection partner to handle its expanding portfolio and reduce chargebacks. They chose Zuora Fraud Protection powered by Microsoft Dynamics 365. After five months, they... stopped nearly 100% of card-testing activities and saw a 37% reduction in disputes and chargebacks. MarketWise improved authorization rates and reduced fraudulent payment attempts, enhancing transaction quality and issuer perceptions.

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Media Production

CASE STUDY Highland News & Media

Highland News & Media faced challenges due to fewer print newspaper sales. They needed a cost-effective digital solution. With Zephr, they implemented a metered paywall to charge engaged readers for ...digital content. This solution required no tech expertise and allowed quick changes. The paywall went live in six months, and they broke even in four months. Subscriber acquisition rates doubled their best-case modeling.

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Computer Software

CASE STUDY Zuora

Zuora faced a long revenue close process of at least 15 days, causing long hours and high costs. They upgraded to Zuora Revenue for real-time data capabilities. This streamlined operations, reduced c...lose time to 4 days, and minimized manual work. The upgrade improved forecasting and reduced audit fees by 7%. Employee stress decreased, with no turnover in 2023.

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CASE STUDY LeadDev

LeadDev needed to quickly transform from face-to-face to digital events due to COVID-19. They used Zephr's platform to manage sign-up and access for virtual events in just days. This allowed them to ...host over a thousand paid visitors securely. They increased their subscription base by 50% in 8 months. Zephr enabled them to make instant website changes, enhancing agility and customer experience.

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Computer Software

CASE STUDY Hudl

Hudl needed a solution to comply with ASC 606 and reduce manual accounting tasks during peak seasons. They implemented Zuora Revenue and Zuora Billing, which helped automate processes and maintain a ...consistent close schedule. This integration reduced manual revenue recognition processes by 25% and eliminated the need for additional days to close during busy seasons. The team now has more time for analysis and building best practices, improving work-life balance.

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Media Production

CASE STUDY Raconteur

Raconteur wanted to increase engagement on their website. They faced challenges with data collection and understanding their audience. They used Zephr to implement customizable data capture forms. Th...is allowed them to identify users and connect data to their CRM. As a result, they increased newsletter subscribers from 6,000 to 34,000. They also registered 100 user identities each day and maintained a bounce rate of 40-60%.

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Video

Zuora CPQ Micro Demo

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zuora CPQ

What is Zuora CPQ?

Zuora CPQ is a configure price quote solution built specifically for enterprises which are on a subscription based business model. It can be deployed in industries such as Healthcare, Education, Communication, B2C organizations, Media and other industries.

Zuora CPQ assists sales teams in closing complex deals that involve different charge models, contract durations, billing frequencies and more. Zuora provides all the configuration details on one screen, flexibility with swapping products and allowing variations in quantity or price.

Zuora CPQ comes with a configurable rules engine that can add, modify or remove products based on business needs. It also supports bundling, such as grouping of popular features and saving it as editions. Zuora enables sales reps with the tools and information that can be used for providing the correct advice to customers and support cross-sell and up-sell opportunities. The customer behaviour data is synced up with Salesforce enabling sales reps to be aware of customer requirements in advance. Zuora also provides tools for measuring sales and cash flow dynamics, revenues - billed and unbilled, valuation of customer commitments, to enable accuracy in booking forecast and sales performance analysis.

What is Zuora CPQ used for?

Zuora CPQ is a CPQ Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Proposal & Quote Management, Products & Pricelist Management and Subscription Management .

What are the top features of Zuora CPQ?

Personalization, Recording are some of the top features of Zuora CPQ.

Who uses Zuora CPQ?

Zuora CPQ is used by Computer Software, Information Technology And Services and Internet among other industries.

What are Zuora CPQ alternatives?

Competera, Dealhub, Conga CPQ and ResponsiBid are popular alternatives for Zuora CPQ.

Where is Zuora CPQ located?

Zuora CPQ is headquartered at 3050 South Delaware Street, Suite 301,San Mateo, CA 94403.
lightning

Peers used Zuora CPQ for proposal & quote management and products & pricelist management

Zuora CPQ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.98/5 ★

Read Reviews (62)
Analytics

3.95/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.98/5 ★

Read Reviews (62)
Analytics

3.95/5 ★

Read Reviews (22)

Software Failure Risk Guidance

?

for Zuora CPQ

Overall Risk Meter

Low Medium High

Top Failure Risks for Zuora CPQ

Zuora, INC. News

Product

Introducing Zuora Collections: AI-Powered Automation to Accelerate Cash Flow Through Stronger Customer Relationships

Zuora launched Zuora Collections, an AI-driven automation tool that integrates billing, revenue, and collections data to streamline the order-to-cash process. The solution accelerates cash flow, enhances customer retention, and improves cash forecasting by embedding collections across the customer lifecycle. This release targets finance teams seeking to optimize subscription monetization and strengthen customer relationships.

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Financial

Zuora Reports Third Quarter Fiscal 2025 Results - Business Wire

Zuora announced its fiscal Q3 2025 results with a 6% revenue increase. GAAP net loss was $32.2 million, impacted by acquisition costs. Non-GAAP income rose to $25.1 million.

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Partnership

BlueSnap and Zuora to enable clients to optimise their global payment capabilities - The Paypers

BlueSnap partners with Zuora to enhance global payment capabilities for subscription businesses, simplifying payment processes and reducing costs.

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Product

Zuora Announces New Asia-Pacific Data Center - Business Wire

Zuora is launching a new data center in the Asia-Pacific region to enhance service reliability and performance for customers in that area.

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Zuora, INC. Profile

Company Name

Zuora, INC.

Company Website

https://www.zuora.com/

Year Founded

2007

HQ Location

3050 South Delaware Street, Suite 301,San Mateo, CA 94403

Employees

501-1000

Social

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Financials

IPO