Zuora CPQ Overview

Zuora CPQ streamlines quoting for multiple products, subscriptions, and services. It is the only solution tailored for subscription businesses.

Use Cases

Customers recommend Proposal & Quote Management, Products & Pricelist Management, Subscription Management, as the business use cases that they have been most satisfied with while using Zuora CPQ.

Other use cases:

  • Collaboration
  • Helpdesk Management
  • Engagement Management
  • Workflow Management
  • Billing And Invoice Management
  • Contract Management
  • Upselling
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Zuora CPQ.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Scale Best Practices
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Zuora CPQ Use-Cases and Business Priorities: Customer Satisfaction Data

Zuora CPQ works with different mediums / channels such as Video.

Zuora CPQ's features include Personalization, and Recording. and Zuora CPQ support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Zuora CPQ analytics capabilities include Custom Reports, and Analytics.

Reviews

"You’d be crazy to build your own billing system. Just get a subscription to Zuora." - Zack Urlocker

Peer review evidence (same sources as the product rating summary)

"...It was the only quoting tool at the time and did the work we needed for the most part...." Peer review by Richie N., Senior Manager, Outbound Sales
"...Marcel Weiland, Product Manager, Riskalyze. say hello to some of our other Cloud Applications customers. ..." Case Study Riskalyze
"...Zuora s subscription management platform helps Prezi easily try new pricing and packaging to accelerate the sales cycle...." Case Study Prezi

Zuora CPQ, Competera, Dealhub, Conga CPQ, ResponsiBid, etc., all belong to a category of solutions that help CPQ. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zuora CPQ

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Zuora CPQ is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Enterprise, Mid Market, and Small Business.

Zuora CPQ Customer wins, Customer success stories, Case studies

What Are the key features of Zuora CPQ for Proposal & Quote Management?

How can Zuora CPQ optimize your Products & Pricelist Management Workflow?

How can Zuora CPQ optimize your Subscription Management Workflow?

What makes Zuora CPQ ideal for Collaboration?

11 buyers and buying teams have used Cuspera to assess how well Zuora CPQ solved their CPQ needs. Cuspera uses 532 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CPQ needs.

CUSTOMERS TESTIMONIALS
Zuora CPQ testimonial

Zack Urlocker

COO

Zendesk

You’d be crazy to build your own billing system. Just get a subscription to Zuora. Testimonial By Zack Urlocker
Zuora CPQ testimonial

Ruslan Bondarev

CTO

SMTP

Our support agents can immediately answer customer questions about invoices, payments, usage, rate plans, and so forth. Testimonial By Ruslan Bondarev
Zuora CPQ testimonial

Kelly Steckelberg

CFO

Zoom

Zoom has experienced triple-digit YoY revenue growth over the past several years. We needed a solution that could help us scale our entire business operations and deliver a personalized experience to our valued customers. Zuora has proven to be a trusted partner and a true system of record for our ...subscription-based business.”

Testimonial By Kelly Steckelberg
CUSTOMERS TESTIMONIALS
Zuora CPQ testimonial

Zack Urlocker

COO

Zendesk

You’d be crazy to build your own billing system. Just get a subscription to Zuora. Testimonial By Zack Urlocker
Zuora CPQ testimonial

Ruslan Bondarev

CTO

SMTP

Our support agents can immediately answer customer questions about invoices, payments, usage, rate plans, and so forth. Testimonial By Ruslan Bondarev
Zuora CPQ testimonial

Kelly Steckelberg

CFO

Zoom

Zoom has experienced triple-digit YoY revenue growth over the past several years. We needed a solution that could help us scale our entire business operations and deliver a personalized experience to our valued customers. Zuora has proven to be a trusted partner and a true system of record for our ...subscription-based business.”

Testimonial By Kelly Steckelberg

Point Wild - Computer & Network Security - Medium

Zuora Billing helped Point Wild manage $50 million in identity-management revenue. The company faced challenges from rapid growth and complex billing after acquisitions. Zuora enabled Point Wild to c...onsolidate billing, support multiple subscription models, and reduce off-system work. The platform improved visibility into customer relationships and stabilized operations after divestiture. Point Wild now handles advance and arrears billing, and manages customers with multiple subscriptions, all within Zuora.

 

Nutanix - Information Technology And Services - Large

San Jose, USA

Zuora Billing and Zuora Revenue helped Nutanix save 552 hours per year by automating revenue processes. Nutanix moved from a manual, inflexible revenue management system to Zuora’s configurable platf...orm. The new system improved reporting, reduced close time, and eliminated tedious manual tasks. Nutanix can now launch new subscription products faster and manage complex bundles with ease. The revenue team reports better work-life balance and increased efficiency.

 

GoPro - Consumer Goods - Medium

San Mateo, USA

Zuora helped GoPro launch and grow its subscription service, reaching over one million subscribers. GoPro used Zuora to manage transactions, invoices, payments, and tax support for its subscription b...usiness. The platform enabled GoPro to offer bundled purchases of cameras and subscriptions, streamlining backend processes. Zuora's integrations made onboarding new payment partners easy during GoPro's global expansion. GoPro improved customer access and value with seamless subscription management.

 

Gainsight - Computer Software - Medium

San Francisco, USA

Zuora Revenue helped Gainsight cut month-end close time by 30% and audit completion time by 50%. Gainsight automated revenue recognition and reporting, reducing manual work and errors. The finance te...am now has real-time data and improved forecasting. With Zuora Revenue, Gainsight shifted focus from manual tasks to strategic projects. The solution supports Gainsight’s growth and complex revenue needs.

 

eMoney Advisor - Financial Services - Medium

Radnor, USA

Zuora helped eMoney Advisor move from manual billing to a subscription-based model. In just six months, eMoney automated bill runs and cut order-to-revenue time by 93%. Sales, billing, and contracts ...teams now use a streamlined quote-to-cash process. Invoicing is 100 times faster, and payment collection is 75 times faster. Customers can view contracts and update payments online, improving their experience.

 

DocuSign, Inc. - Computer Software - Large

San Francisco, USA

Zuora helped DocuSign manage billing for over 300,000 customers and 200 million users. DocuSign needed a platform to support rapid growth and flexible pricing. Zuora provided seamless Salesforce inte...gration and unified analytics. DocuSign expanded its services and markets using Zuora’s subscription management. The platform enabled easy upselling, cross-selling, and consolidated reporting. Integration with GoCardless improved payment options for global customers.

Zuora CPQ Micro Demo

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Zuora CPQ

What is Zuora CPQ?

Zuora CPQ is a configure price quote solution built specifically for enterprises which are on a subscription based business model. It can be deployed in industries such as Healthcare, Education, Communication, B2C organizations, Media and other industries.

Zuora CPQ assists sales teams in closing complex deals that involve different charge models, contract durations, billing frequencies and more. Zuora provides all the configuration details on one screen, flexibility with swapping products and allowing variations in quantity or price.

Zuora CPQ comes with a configurable rules engine that can add, modify or remove products based on business needs. It also supports bundling, such as grouping of popular features and saving it as editions. Zuora enables sales reps with the tools and information that can be used for providing the correct advice to customers and support cross-sell and up-sell opportunities. The customer behaviour data is synced up with Salesforce enabling sales reps to be aware of customer requirements in advance. Zuora also provides tools for measuring sales and cash flow dynamics, revenues - billed and unbilled, valuation of customer commitments, to enable accuracy in booking forecast and sales performance analysis.

What is Zuora CPQ used for?

Zuora CPQ is a CPQ Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Proposal & Quote Management, Products & Pricelist Management and Subscription Management .

What are the top features of Zuora CPQ?

Personalization, Recording are some of the top features of Zuora CPQ.

Who uses Zuora CPQ?

Zuora CPQ is used by Computer Software, Information Technology And Services and Internet among other industries.

What are Zuora CPQ alternatives?

Competera, Dealhub, Conga CPQ and ResponsiBid are popular alternatives for Zuora CPQ.

Where is Zuora CPQ located?

Zuora CPQ is headquartered at 3050 South Delaware Street, Suite 301,San Mateo, CA 94403.
lightning

Peers used Zuora CPQ for proposal & quote management and products & pricelist management

Zuora CPQ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.98/5

Read Reviews (62)
Analytics

3.95/5

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.98/5

Read Reviews (62)
Analytics

3.95/5

Read Reviews (22)

Software Failure Risk Guidance

?

for Zuora CPQ

Overall Risk Meter

Low Medium High

Top Failure Risks for Zuora CPQ

Zuora, INC. News

Product

Zuora Pushes AI Agents Deeper into Quote-to-Cash Finance Work

Zuora has expanded its AI capabilities within its quote-to-cash platform, introducing new agents for catalog management, CPQ, and revenue operations. These agents assist finance teams by automating complex tasks such as product catalog maintenance, pricing changes, and workflow troubleshooting. The AI operates within existing system controls, ensuring compliance with approval flows and audit logging. This integration aims to enhance productivity in high-friction finance tasks.

Product

Zuora Expands Zuora AI with New Agents for Finance Teams

Zuora has expanded its AI platform with new agents designed to enhance finance workflows, specifically targeting quote-to-cash processes. These agents automate tasks such as catalog management, CPQ configuration, and workflow automation, aiming to boost productivity by reducing manual efforts and operational overhead.

Product

Zuora Adds AI Agents for Quote-to-Cash Workflows and Auditability

Zuora has introduced AI agents within its quote-to-cash platform, enhancing auditability and execution in financial workflows. These AI agents support contract analysis, revenue allocation, audit response generation, and collections prioritization. The update aims to integrate AI into financial processes, allowing finance teams to simulate accounting outcomes and execute workflows with governance. This development addresses challenges in AI integration and explainability in finance.

Product

Zuora Collections Launches in Europe with Germany Data Center for AI-Driven Workflows

Zuora has launched its AI-powered Collections product in Europe, supported by a new data center in Germany. This expansion enhances regional data storage and operations, aligning with European data protection requirements. Zuora Collections automates workflows, improves cash inflow visibility, and integrates with billing and revenue systems. The Germany-based data center strengthens Zuora's European infrastructure, facilitating better support and maintenance for customers in the region.

Zuora, INC. Profile

Company Name

Zuora, INC.

Company Website

https://www.zuora.com/

Year Founded

2007

HQ Location

3050 South Delaware Street, Suite 301,San Mateo, CA 94403

Employees

501-1000

Social

Financials

IPO