Zuora CPQ Overview

Zuora CPQ streamlines quoting for multiple products, subscriptions, and services. It is the only solution tailored for subscription businesses.

Use Cases

Customers recommend Proposal & Quote Management, Products & Pricelist Management, Subscription Management, as the business use cases that they have been most satisfied with while using Zuora CPQ.

Other use cases:

  • Collaboration
  • Helpdesk Management
  • Engagement Management
  • Workflow Management
  • Billing And Invoice Management
  • Contract Management
  • Upselling
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Zuora CPQ.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Scale Best Practices
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Zuora CPQ Use-Cases and Business Priorities: Customer Satisfaction Data

Zuora CPQ works with different mediums / channels such as Video.

Zuora CPQ's features include Personalization, and Recording. and Zuora CPQ support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Zuora CPQ analytics capabilities include Custom Reports, and Analytics.

Reviews

"Subscription growth is just something that can't be handled by anything but a highly automated and scalable platform like Zuora." - Yancey Spruill

Peer review evidence (same sources as the product rating summary)

"...Before Zuora, our quote to cash system was clunky and wasn't an efficient way to do sales...." Case Study Prezi
"..."Zuora allowed us to create a wide array of different products and basically manage our members within them...." Case Study Surf Air
"...Shopkeep consults us on their most important business decisions and we share subscription management best practices. say hello to some of our other Cloud Applications customers. ..." Case Study Shopkeep

Zuora CPQ, Competera, Dealhub, Conga CPQ, ResponsiBid, etc., all belong to a category of solutions that help CPQ. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zuora CPQ

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Zuora CPQ is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Enterprise, Mid Market, and Small Business.

Zuora CPQ Customer wins, Customer success stories, Case studies

What solutions does Zuora CPQ provide for Proposal & Quote Management?

How efficiently Does Zuora CPQ manage your Products & Pricelist Management?

How does Zuora CPQ address your Subscription Management Challenges?

Why is Zuora CPQ the best choice for Collaboration?

11 buyers and buying teams have used Cuspera to assess how well Zuora CPQ solved their CPQ needs. Cuspera uses 532 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CPQ needs.

CUSTOMERS TESTIMONIALS
Zuora CPQ testimonial

Yancey Spruill

CFO/COO

SendGrid

Subscription growth is just something that can't be handled by anything but a highly automated and scalable platform like Zuora. Testimonial By Yancey Spruill
Zuora CPQ testimonial

Karen Tang

Head of Customer

Prezi

Before Zuora, our quote to cash system was clunky and wasn’t an efficient way to do sales. With Zuora in place, I can do everything from the Salesforce opportunity. We get alerts when we get paid. We also don’t have to chase down Finance for approval or pricing on different packages. We don’t send ...out invoices with errors.

Testimonial By Karen Tang
Zuora CPQ testimonial

Zack Urlocker

COO

Zendesk

You’d be crazy to build your own billing system. Just get a subscription to Zuora. Testimonial By Zack Urlocker
CUSTOMERS TESTIMONIALS
Zuora CPQ testimonial

Yancey Spruill

CFO/COO

SendGrid

Subscription growth is just something that can't be handled by anything but a highly automated and scalable platform like Zuora. Testimonial By Yancey Spruill
Zuora CPQ testimonial

Karen Tang

Head of Customer

Prezi

Before Zuora, our quote to cash system was clunky and wasn’t an efficient way to do sales. With Zuora in place, I can do everything from the Salesforce opportunity. We get alerts when we get paid. We also don’t have to chase down Finance for approval or pricing on different packages. We don’t send ...out invoices with errors.

Testimonial By Karen Tang
Zuora CPQ testimonial

Zack Urlocker

COO

Zendesk

You’d be crazy to build your own billing system. Just get a subscription to Zuora. Testimonial By Zack Urlocker
 

Zuora - Computer Software - Medium

Redwood City, USA

Zuora used its own Zuora Cash Application to solve complex cash application challenges. The finance team faced issues with reconciling payments across banks, currencies, and entities. By deploying AI...-powered matching, Zuora automated remittance extraction and improved payment-to-invoice matching accuracy. Manual effort in cash posting decreased. The team created a repeatable playbook for future enterprise deployments. Early results show strong accuracy and less manual work for finance teams.

 

ZOLL Data Systems - Health, Wellness And Fitness - Large

Colorado, USA

ZOLL Data Systems used Zuora Collections to automate and unify its recurring revenue management. The finance team faced growing complexity and delays due to manual processes and spreadsheets. Zuora i...ntroduced automation and machine learning, streamlining collections and improving cash flow forecasting. The solution reduced manual work, improved visibility, and enabled proactive customer engagement. ZOLL completed the implementation in just four weeks, transforming collections from a manual task to a strategic, data-driven process.

 

Surf Air - Transportation/Trucking/Railroad - Small

Los Angeles, USA

Zuora helped Surf Air manage flexible pricing and membership packages. Surf Air wanted to better understand its customers and quickly launch new routes. Zuora gave them tools for customer insights an...d financial reporting. In two years, Surf Air grew from one to nine destinations and had a waitlist for memberships. The company could now track revenue and member subscriptions more clearly. This made it easier to report to investors and manage growth.

 

Structured Credit Investor (SCI) - Publishing - Small

London, UK

Zephr helped Structured Credit Investor (SCI) modernize its paywall and subscription management. SCI replaced a complex, outdated system with Zephr, enabling flexible, personalized subscription packa...ges. SCI eliminated password sharing and improved content security with one-click login. Within two years, SCI saw a clear increase in top-line revenue and subscription retention rates above 100%. SCI’s sales team gained confidence with better pricing control and faster onboarding.

 

Schibsted ASA - Publishing - Large

Oslo, Norway

Zuora helped Schibsted ASA double its digital subscription revenue from 500 million NOK to 1 billion NOK in three years. Schibsted used Zuora to consolidate subscription management across brands onto... one platform. The platform automated revenue recognition and improved the dunning process, reducing churn. Schibsted quickly launched new services and increased efficiency. Over 494,000 active subscribers were migrated, with a 582% year-over-year increase.

 

Riverbed Technology - Information Technology And Services - Large

San Francisco, USA

Zuora Revenue helped Riverbed Technology automate its revenue recognition process. Riverbed reduced its account closing time to just 4 to 5 days. The time needed for standalone selling price analysis... dropped by over 90%. Manual spreadsheet work was eliminated, lowering audit risk. Riverbed now uses automated reporting to support business decisions and growth.

Zuora CPQ Micro Demo

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Zuora CPQ

What is Zuora CPQ?

Zuora CPQ is a configure price quote solution built specifically for enterprises which are on a subscription based business model. It can be deployed in industries such as Healthcare, Education, Communication, B2C organizations, Media and other industries.

Zuora CPQ assists sales teams in closing complex deals that involve different charge models, contract durations, billing frequencies and more. Zuora provides all the configuration details on one screen, flexibility with swapping products and allowing variations in quantity or price.

Zuora CPQ comes with a configurable rules engine that can add, modify or remove products based on business needs. It also supports bundling, such as grouping of popular features and saving it as editions. Zuora enables sales reps with the tools and information that can be used for providing the correct advice to customers and support cross-sell and up-sell opportunities. The customer behaviour data is synced up with Salesforce enabling sales reps to be aware of customer requirements in advance. Zuora also provides tools for measuring sales and cash flow dynamics, revenues - billed and unbilled, valuation of customer commitments, to enable accuracy in booking forecast and sales performance analysis.

What is Zuora CPQ used for?

Zuora CPQ is a CPQ Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Proposal & Quote Management, Products & Pricelist Management and Subscription Management .

What are the top features of Zuora CPQ?

Personalization, Recording are some of the top features of Zuora CPQ.

Who uses Zuora CPQ?

Zuora CPQ is used by Computer Software, Information Technology And Services and Internet among other industries.

What are Zuora CPQ alternatives?

Competera, Dealhub, Conga CPQ and ResponsiBid are popular alternatives for Zuora CPQ.

Where is Zuora CPQ located?

Zuora CPQ is headquartered at 3050 South Delaware Street, Suite 301,San Mateo, CA 94403.
lightning

Peers used Zuora CPQ for proposal & quote management and products & pricelist management

Zuora CPQ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.98/5

Read Reviews (62)
Analytics

3.95/5

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.98/5

Read Reviews (62)
Analytics

3.95/5

Read Reviews (22)

Software Failure Risk Guidance

?

for Zuora CPQ

Overall Risk Meter

Low Medium High

Top Failure Risks for Zuora CPQ

Zuora, INC. News

Product

Zuora Pushes AI Agents Deeper into Quote-to-Cash Finance Work

Zuora has expanded its AI capabilities within its quote-to-cash platform, introducing new agents for catalog management, CPQ, and revenue operations. These agents assist finance teams by automating complex tasks such as product catalog maintenance, pricing changes, and workflow troubleshooting. The AI operates within existing system controls, ensuring compliance with approval flows and audit logging. This integration aims to enhance productivity in high-friction finance tasks.

Product

Zuora Expands Zuora AI with New Agents for Finance Teams

Zuora has expanded its AI platform with new agents designed to enhance finance workflows, specifically targeting quote-to-cash processes. These agents automate tasks such as catalog management, CPQ configuration, and workflow automation, aiming to boost productivity by reducing manual efforts and operational overhead.

Product

Zuora Adds AI Agents for Quote-to-Cash Workflows and Auditability

Zuora has introduced AI agents within its quote-to-cash platform, enhancing auditability and execution in financial workflows. These AI agents support contract analysis, revenue allocation, audit response generation, and collections prioritization. The update aims to integrate AI into financial processes, allowing finance teams to simulate accounting outcomes and execute workflows with governance. This development addresses challenges in AI integration and explainability in finance.

Product

Zuora Collections Launches in Europe with Germany Data Center for AI-Driven Workflows

Zuora has launched its AI-powered Collections product in Europe, supported by a new data center in Germany. This expansion enhances regional data storage and operations, aligning with European data protection requirements. Zuora Collections automates workflows, improves cash inflow visibility, and integrates with billing and revenue systems. The Germany-based data center strengthens Zuora's European infrastructure, facilitating better support and maintenance for customers in the region.

Zuora, INC. Profile

Company Name

Zuora, INC.

Company Website

https://www.zuora.com/

Year Founded

2007

HQ Location

3050 South Delaware Street, Suite 301,San Mateo, CA 94403

Employees

501-1000

Social

Financials

IPO