Real-World Case Studies and Customer Success Stories with WORK 365

Work 365 helped Infinity Group save £1M each year. They cut manual billing by 75% and improved turnaround times by... 60%. The company replaced disconnected tools with a single source of truth for subscriptions. Automation eliminated errors and enabled scalable growth. Infinity Group now manages billing and subscriptions efficiently without adding staff.
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Work 365 CSP and Billing Management helped 365Solutions, a Gold-Certified Microsoft Partner, automate billing and subscription management. The company cut... billing time by 80%. Sales teams gained 4 extra hours each day. Customer satisfaction and billing transparency improved. The platform enabled customer self-service and streamlined operations.
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Amaxra used Work 365 CSP and Billing Management to fix manual billing errors. The company recovered lost revenue and made... billing more accurate. Work 365 helped Amaxra scale its cloud business. Customers now get self-service and multi-level support. Billing is simpler and customer satisfaction improved.
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Fusion Connect used Work 365 to fix billing errors and automate operations. They recovered $100,000 in lost revenue and saved... $232,000 each year. Work 365 helped them add a self-service portal and automate renewals. This made their business more efficient and ready to grow. Customer satisfaction improved with better billing and service.
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Innovia Consulting automated sales, billing, and support with Work 365. Manual processes had slowed their sales and subscription management. With... automation, they added 6,000 licenses without hiring more staff. Onboarding time dropped to 3 minutes. They saved over 5,700 hours and achieved 300% projected growth. Work 365 helped them scale as a Microsoft CSP.
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KPCS used Work 365 to automate billing, support, and Azure tracking. Manual billing and high support volume were major challenges.... Work 365 enabled KPCS to expand to 3 countries with multi-currency support. The solution improved workflows and let customers use self-service features. Customer satisfaction increased after these changes.
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Work 365 helped Heartland Business Systems automate billing and subscription management. HBS faced problems with manual processes and revenue leakage... as they grew. Work 365 streamlined their operations and improved accuracy. The solution eliminated manual workload and created a scalable system. HBS now has a strong foundation for future growth.
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Work 365 helped GadellNet, a managed services provider, fix billing issues and recover $10,000 in missed monthly revenue. The platform cut... billing time by 80%. GadellNet automated CSP subscription management and gained real-time insights. Sales, finance, and support teams now work faster and with fewer errors. Work 365 improved efficiency and helped the company grow.
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