Wizu Overview

This is a summary of the comprehensive capabilities and benefits of Wizu based on over 910 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Wizu, SurveyLegend, Feedier, Clicktools, Chattermill, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Wizu is right for your needs? Our Cuspera AI engine can evaluate how Wizu fits your specific business needs, industry, and context. Get your personalized assessment report today.

Wizu supports business activities such as:

  • Collecting Feedback
  • Engaging Conversational Surveys
  • Automated Workflows
  • Advertisement
  • Training & Onboarding

Wizu can help you with many business goals, such as Improve Customer Satisfaction, Acquire Customers, Improve Product Experience, Enter New Markets Internationally Or Locally, Improve Brand Engagement, etc. It can help manage these activities if you use Website for these needs. As a solution, Wizu's capabilities include Embedded Survey Forms, Personalization, Survey Themes Library, etc.

Wizu Design Vertical is its biggest customer base.

Reviews

"...DIALOGUE TEMPLATES Empty Dialogue: NPS: NPS AI: CES v1: CES v2: CSAT:..." The Chatbot for Conversational Surveys

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Wizu solved their Customer Feedback Management needs. Cuspera uses 910 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Business Priorities

Improve Customer Satisfaction and Acquire Customers are the most popular business priorities peers achieved using Wizu.

Other priorities:

  • Improve Product Experience
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Scale Best Practices
See all business priorities See less business priorities

Use Cases

Peers recommend Collecting Feedback , Engaging Conversational Surveys , Automated Workflows , as the business use cases that they have been most satisfied while using Wizu.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collecting Feedback

4.93/5 ★

Read Reviews (69)

"...DIALOGUE TEMPLATES Empty Dialogue: NPS: NPS AI: CES v1: CES v2: CSAT:..." The Chatbot for Conversational Surveys
Measuring CSAT

4.84/5 ★

Read Reviews (20)

"...Wizu updates and articles on everything from chatbots, customer satisfaction, employee engagement and more. ..."
measuring net promoter score

4.80/5 ★

Read Reviews (17)

"...The tool has survey templates for NPS, CES and CSAT surveys, and you can also build your own ad hoc surveys with open text, sliders, ratings and single / multiple choice questions...."
Engaging Conversational Surveys

4.84/5 ★

Read Reviews (52)

"...Secure and engaging conversational survey platform. ..." Be confident in your data security With Wizu AI Conversational Surveys
engaging and following up

4.83/5 ★

Read Reviews (43)

"...Employee Engagement 5...."
Automated Workflows

4.35/5 ★

Read Reviews (15)

"...Offer real time resolutions to common issues or automate workflows to deal with complaints to boost customer loyalty ...." Voice of the Customer Bot Features
PEER EXPERIENCES
Collecting Feedback

4.93/5 ★

Read Reviews (69)

"...DIALOGUE TEMPLATES Empty Dialogue: NPS: NPS AI: CES v1: CES v2: CSAT:..." The Chatbot for Conversational Surveys
Measuring CSAT

4.93/5 ★

Read Reviews (20)

measuring net promoter score

4.93/5 ★

Read Reviews (17)

Engaging Conversational Surveys

4.84/5 ★

Read Reviews (52)

"...Secure and engaging conversational survey platform. ..." Be confident in your data security With Wizu AI Conversational Surveys
engaging and following up

4.84/5 ★

Read Reviews (43)

Automated Workflows

4.35/5 ★

Read Reviews (15)

"...Offer real time resolutions to common issues or automate workflows to deal with complaints to boost customer loyalty ...." Voice of the Customer Bot Features

25+ more Business Use Cases

Our AI advisor, Wyz, harnessed 910 insights from peers and experts to help you assess how these Wizu use cases fit your Customer Feedback Management needs.

Frequently Asked Questions(FAQ)

for Wizu

What is Wizu used for?

Wizu is a Customer Feedback Management Software mainly used by its customers to Improve Customer Satisfaction and Acquire Customers by Collecting Feedback, Engaging Conversational Surveys and Automated Workflows .

What are the top features of Wizu?

Embedded survey forms, Personalization and Survey themes library are some of the top features of Wizu.

What are Wizu alternatives?

SurveyLegend, Feedier, Clicktools and Chattermill are popular alternatives for Wizu.

Popular Business Setting

for Wizu

Top Industries

  • Design

Popular in

  • Small Business

Peers used Wizu to Improve customer satisfaction and Acquire customers

Peer and Expert Opinion on Features

for Wizu

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Embedded survey forms

4.34/5 ★

Read Reviews (182)
Personalization

4.27/5 ★

Read Reviews (51)
Survey themes library

4.35/5 ★

Read Reviews (40)
bot

4.25/5 ★

Read Reviews (24)
Dashboard

3.56/5 ★

Read Reviews (7)
FEATURES RATINGS AND REVIEWS
Embedded survey forms

4.34/5 ★

Read Reviews (182)
Personalization

4.27/5 ★

Read Reviews (51)
Survey themes library

4.35/5 ★

Read Reviews (40)
bot

4.25/5 ★

Read Reviews (24)
Dashboard

3.56/5 ★

Read Reviews (7)

IT and Other Capabilities

for Wizu

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.10/5 ★

Read Reviews (41)
Data Export

3.91/5 ★

Read Reviews (29)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.10/5 ★

Read Reviews (41)
Data Export

3.91/5 ★

Read Reviews (29)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.14/5 ★

Read Reviews (43)
Chat Support

3.70/5 ★

Read Reviews (4)
Email Support

3.70/5 ★

Read Reviews (4)
Phone Support

3.67/5 ★

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.14/5 ★

Read Reviews (43)
Chat Support

3.70/5 ★

Read Reviews (4)
Email Support

3.70/5 ★

Read Reviews (4)
Phone Support

3.67/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.54/5 ★

Read Reviews (53)
Custom Reports

4.25/5 ★

Read Reviews (121)
Analytics

4.24/5 ★

Read Reviews (68)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.54/5 ★

Read Reviews (53)
Custom Reports

4.25/5 ★

Read Reviews (121)
Analytics

4.24/5 ★

Read Reviews (68)

Software Failure Risk Guidance

?

for Wizu

Overall Risk Meter

Low Medium High

Top Failure Risks for Wizu

Vendor Profile Details

Company Name

Wizu

Company Website

https://www.wizu.com/

HQ Location

Social