The Channel Success Platform Overview

360insights specializes in channel incentive software and services that enhance brand engagement with partners. This solution focuses on driving customer value through calculated rebates, fund disbursements, rewards payments, and discount applications. By leveraging indirect channels, 360insights aims to elevate the partner experience across diverse models, making it a fitting choice for businesses seeking to boost customer loyalty. The platform is recognized for its impact in the auto aftermarket sector, having won the Best Sales Incentive Program 2024. Trusted globally, 360insights provides a robust framework for brands to rethink and enhance customer engagement strategies.

Use Cases

Customers recommend Engagement Management, Channel Marketing, Channel Management, as the business use cases that they have been most satisfied with while using The Channel Success Platform.

Other use cases:

  • Loyalty Management
  • Campaign Management
  • Advertisement
  • Customer Feedback Management
  • Account Management
  • Touchpoint Management
  • Sales Incentive Management
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using The Channel Success Platform.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve ROI
  • Improve Brand Engagement
  • Build Brand Awareness
  • Grow Market Share
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Efficiency
  • Establish Thought Leadership
  • Increase Customer Life Time Value
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The Channel Success Platform Use-Cases and Business Priorities: Customer Satisfaction Data

The Channel Success Platform works with different mediums / channels such as Channel Partners.

The Channel Success Platform's features include Gamification, Rewards, Dashboard, etc. and The Channel Success Platform support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also The Channel Success Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"...A SaaS-based platform for managing complex incentive programs in real time...." Peer review from 360Incentives.com

The Channel Success Platform, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

The-channel-success-platform by 360insights provides software and services for channel incentives. Brands use it to engage partners and enhance customer value.

The Channel Success Platform Customer wins, Customer success stories, Case studies

How can The Channel Success Platform enhance your Engagement Management process?

What solutions does The Channel Success Platform provide for Channel Marketing?

How efficiently Does The Channel Success Platform manage your Channel Management?

What benefits does The Channel Success Platform offer for Loyalty Management?

How efficiently Does The Channel Success Platform manage your Campaign Management?

11 buyers and buying teams have used Cuspera to assess how well The Channel Success Platform solved their Customer Loyalty Management needs. Cuspera uses 499 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

tado° - Consumer Durables

360insights helped tado° launch a loyalty rewards platform for HVAC installers. The program started in the UK and expanded to six European markets. Over 4,000 installers joined. The platform offered ...purchase incentives, training, and rewards. tado° saw a 122% increase in installer sales. Installers reported higher brand trust and loyalty.

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A leading national footwear and sports apparel manufacturer - Consumer Durables

360insights delivered a points-based rewards program for a national footwear and sports apparel manufacturer. The challenge was to turn retail sales associates into brand advocates. The program used ...in-store leaderboards and a mystery shopper strategy to boost engagement. Sales increased by 12% year-on-year and exceeded goals by 20%. The company expanded the program to more retail chains after its success.

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Top 50 Global IT Vendor - Information Technology And Services

360insights created a multi-touch point incentive travel program for a top 50 global IT vendor. The goal was to boost loyalty and sales in their UK and Ireland reseller channel. The program rewarded ...top performers with a luxury trip to Cape Town. This led to a 10% year-over-year increase in partner sales. Attendees praised the event for strong engagement and relationship building.

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national plumbing manufacturer - Consumer Durables

360insights helped a national plumbing manufacturer run a six-month promotional sweepstakes. The campaign targeted contractors and engineers. It collected profiling data for over 2,700 new end-users.... The program achieved a 100% email open rate. A Harley Davidson motorcycle grand prize boosted engagement and brand awareness. The rewards program is expected to drive customer loyalty for years.

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A multinational IT consulting corporation - Information Technology And Services

360insights helped a multinational IT consulting corporation launch a loyalty program for its distributor network. The program used 'Learn and Earn' and 'Sell and Earn' strategies to boost education ...and sales. Interactive games engaged participants across global markets. The company saw strong growth in engagement and revenue. A program stakeholder praised the creative insights and collaboration that built a successful rewards program.

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Fisher & Paykel - Manufacturing

360insights helped Fisher & Paykel launch a new SPIFF and consumer rebates program. Fisher & Paykel wanted to drive more foot traffic and sales at independent showroom dealers. Their old incentive pr...ograms were not working well and caused frustration. 360insights quickly set up the new program. Fisher & Paykel saw a 200 percent increase in sales across their stores. The head of marketing said the rewards and promotion schemes were a resounding success.

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lightning

Peers used The Channel Success Platform for engagement management and channel marketing

The Channel Success Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.73/5 ★

Read Reviews (5)
Analytics

4.51/5 ★

Read Reviews (49)
Custom Reports

4.31/5 ★

Read Reviews (39)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.73/5 ★

Read Reviews (5)
Analytics

4.51/5 ★

Read Reviews (49)
Custom Reports

4.31/5 ★

Read Reviews (39)

Software Failure Risk Guidance

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for The Channel Success Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for The Channel Success Platform

360insights News

Awards

360insights Recognized in Multiple Independent Research Firm Reports ...

360insights has been recognized in Gartner's Market Guide for Partner and Ecosystem Relationship Management Applications and Forrester's The Partner Relationship Management Platforms Landscape, Q4 2025. These reports highlight 360insights' role in unifying incentive management and ecosystem engagement within a single SaaS platform, emphasizing its impact on partner ecosystem strategy and performance optimization.

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360insights Profile

Company Name

360insights

Company Website

https://360insights.com/

HQ Location

1827 Walden Office Square, Suite 200, Schaumburg, IL 60173, United States

Employees

51-100

Social

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Financials

PRIVATE