The Channel Success Platform Overview

360insights specializes in channel incentive software and services that enhance brand engagement with partners. This solution focuses on driving customer value through calculated rebates, fund disbursements, rewards payments, and discount applications. By leveraging indirect channels, 360insights aims to elevate the partner experience across diverse models, making it a fitting choice for businesses seeking to boost customer loyalty. The platform is recognized for its impact in the auto aftermarket sector, having won the Best Sales Incentive Program 2024. Trusted globally, 360insights provides a robust framework for brands to rethink and enhance customer engagement strategies.

Use Cases

Customers recommend Engagement Management, Channel Marketing, Channel Management, as the business use cases that they have been most satisfied with while using The Channel Success Platform.

Other use cases:

  • Loyalty Management
  • Campaign Management
  • Advertisement
  • Customer Feedback Management
  • Account Management
  • Touchpoint Management
  • Sales Incentive Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using The Channel Success Platform.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve ROI
  • Improve Brand Engagement
  • Build Brand Awareness
  • Grow Market Share
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Efficiency
  • Establish Thought Leadership
  • Increase Customer Life Time Value
See all business priorities See less business priorities

The Channel Success Platform Use-Cases and Business Priorities: Customer Satisfaction Data

The Channel Success Platform works with different mediums / channels such as Channel Partners.

The Channel Success Platform's features include Gamification, Rewards, Dashboard, etc. and The Channel Success Platform support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also The Channel Success Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Provides brands with a platform to create limitless customized incentive programs and then pay channel partners within days by many methods, including custom-branded debit and credit cards...." Peer review from 360Incentives.com

The Channel Success Platform, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

The-channel-success-platform by 360insights provides software and services for channel incentives. Brands use it to engage partners and enhance customer value.

The Channel Success Platform Customer wins, Customer success stories, Case studies

What Are the key features of The Channel Success Platform for Engagement Management?

How does The Channel Success Platform address your Channel Marketing Challenges?

What makes The Channel Success Platform ideal for Channel Management?

How efficiently Does The Channel Success Platform manage your Loyalty Management?

How does The Channel Success Platform address your Campaign Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well The Channel Success Platform solved their Customer Loyalty Management needs. Cuspera uses 499 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Apollo Vredestein - Automotive

360insights provided Apollo Vredestein with a SaaS platform for flexible rebates and cashback. Apollo Vredestein wanted to expand from B2B to B2C and needed automated promotions. The platform enabled... targeted offers, automated operations, and saved time for their teams. As a result, they increased end-user engagement and grew into new buyer markets. The cashback system proved invaluable for project management and customer retention.

Read more →

Renowned Home Appliances - Consumer Durables

360insights' consumer rebate platform helped Renowned Home Appliances improve the rebate and cashback process for their customers. The brand wanted to give buyers a better experience at the end of th...eir purchase journey. 360insights delivered a custom web app for easy claim entry and fast redemption. The responsive design let customers apply for rebates even before leaving the store. The platform helped the brand build trust and keep customers loyal.

Read more →

A large vehicle manufacturer - Automotive

360insights provided an all-in-one incentive platform for a large vehicle manufacturer. The company wanted to launch a new hybrid vehicle and needed to consolidate dealer support incentives. 360insig...hts helped them combine Co-Op/MDF, rebates, and SPIFFs into one easy-to-use, on-brand platform. The platform managed dealerships, POS systems, and claims. The result was high channel enthusiasm and a scalable solution for future incentive programs.

Read more →

Large global market research organization - Health, Wellness And Fitness

360insights provided a points-based reward incentive program for a large global market research organization in healthcare. The company faced slow processes and trust issues with their previous incen...tive system. 360insights delivered a fast, safe, and seamless reward portal. Healthcare professionals and patients now engage more, track rewards, and enjoy a better experience. The new system increased engagement and improved user satisfaction.

Read more →

Hoover - Consumer Durables

Hoover used 360insights to launch Hoover PowerPoints, a B2B sales points-banking incentive program. The program targeted independent retailers with user-friendly automated forms and tactical promotio...ns. Hoover aimed to boost brand alignment and sales in a crowded appliance market. The initiative led to a 270% increase in sales logged. Hoover saw a significant rise in brand loyalty and sales from the rewards program.

Read more →

leading data solutions provider - Information Technology And Services

360insights points-based rewards helped a leading data solutions provider relaunch their global partner program. The company wanted to boost engagement in training during the pandemic. They used a ti...ered incentive program to drive interest. Participants became fully certified on the brand’s products. This created loyal technical experts and increased sales. A senior manager said partners are eager to join the program.

Read more →
lightning

Peers used The Channel Success Platform for engagement management and channel marketing

The Channel Success Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.73/5 ★

Read Reviews (5)
Analytics

4.51/5 ★

Read Reviews (49)
Custom Reports

4.31/5 ★

Read Reviews (39)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.73/5 ★

Read Reviews (5)
Analytics

4.51/5 ★

Read Reviews (49)
Custom Reports

4.31/5 ★

Read Reviews (39)

Software Failure Risk Guidance

?

for The Channel Success Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for The Channel Success Platform

360insights Profile

Company Name

360insights

Company Website

https://360insights.com/

HQ Location

1827 Walden Office Square, Suite 200, Schaumburg, IL 60173, United States

Employees

51-100

Social

Financials

PRIVATE