Voicea Overview

Voicea, available through Cisco DevNet Ecosystem Exchange, accelerates digital transformation. Tailored technology solutions meet specific business needs efficiently.

Use Cases

Customers recommend Collaboration, Engaging And Following Up, Call Transcription, as the business use cases that they have been most satisfied with while using Voicea.

Other use cases:

  • Helpdesk Management
  • Communication Management
  • Channel Marketing
  • Contact List Management
  • Category Management
  • Campaign Management
See all use cases See less use cases

Business Priorities

Enter New Markets Internationally Or Locally and Manage Risk are the most popular business priorities that customers and associates have achieved using Voicea.

Voicea Use-Cases and Business Priorities: Customer Satisfaction Data

Voicea works with different mediums / channels such as Video. Offline. and Phone Calls.

Voicea's features include Voice Transcription, and Recording. and Voicea support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Voicea analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Voicea is the voice collaboration platform that enables you to Turn Talk Into Action with EVA, the enterprise voice assistant...." Peer review

Voicea, belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Voicea Use Cases

What makes Voicea ideal for Collaboration?

How can Voicea optimize your Engaging And Following Up Workflow?

What benefits does Voicea offer for Call Transcription?

How can Voicea optimize your Communication Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Voicea solved their Conversation Intelligence needs. Cuspera uses 173 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.

lightning

Peers used Voicea for collaboration and engaging and following up

Voicea Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.83/5 ★

Read Reviews (36)
Analytics

4.83/5 ★

Read Reviews (14)
Custom Reports

4.52/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.83/5 ★

Read Reviews (36)
Analytics

4.83/5 ★

Read Reviews (14)
Custom Reports

4.52/5 ★

Read Reviews (6)

Software Failure Risk Guidance

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for Voicea

Top Failure Risks for Voicea

Cisco Systems, Inc. News

Product

Cisco launches new data platform to support AI development

Cisco launches new data platform to support AI development

Partnership

Cisco teams with Hugging Face for AI model anti-malware

Cisco has partnered with Hugging Face to enhance AI model malware protection. The collaboration involves using Cisco's ClamAV engine for malware scanning on Hugging Face's platform, enabling detection of threats in AI models. This partnership aims to improve model vetting, early vulnerability detection, and threat intelligence sharing, reinforcing security across the AI ecosystem.

Financial

Cisco Schedules Conference Call for Q4 Fiscal Year 2025 Financial Results

Cisco has scheduled a conference call for August 13, 2025, to announce its Q4 fiscal year 2025 financial results. The results will be released after the market closes, and a live audio broadcast with slides will be available online.

Partnership

Rakuten selects Cisco , Nokia , F5 as partners for 5G SA network

Rakuten Mobile has partnered with Cisco, Nokia, and F5 to enhance its 5G standalone network in Japan. Cisco's mobile Packet Core Portfolio will be deployed to support 5G services, streamline operations, and improve network performance. This collaboration aims to deliver superior mobile experiences with enhanced security, scalability, and innovative 5G services.

Cisco Systems, Inc. Profile

Company Name

Cisco Systems, Inc.

Year Founded

1984

HQ Location

Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA

Employees

10001+

Social

Financials

IPO