Real-World Case Studies and Customer Success Stories with Vertical IQ

Vertical IQ helped a regional bank shift its focus to client relationships. The bank used Vertical IQ to access industry... intelligence and prepare for meetings. Bankers saved over an hour per call by using the platform. The solution led to more business loans, better client retention, and more referrals. Bankers gained confidence to approach new industries and won new business. Vertical IQ also helped the bank expand relationships with current clients.
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Vertical IQ helps First United Bank prepare better for customer meetings. Ted Lane, director of enterprise sales, says the tool... lets them speak more intelligently with clients. This helps the bank stand out from competitors. Vertical IQ supports their role as trusted advisors. The platform gives insights that help build strong business relationships.
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Vertical IQ helped Diamond Credit Union expand into business services for small and mid-sized businesses. Diamond used Vertical IQ’s industry... intelligence for strategic planning and to build a three- to five-year growth strategy. The platform supported resource allocation, helped make a case for budget and team expansion, and aided in recruiting top talent. Vertical IQ also accelerated the sales cycle by giving the team industry insights before sales calls.
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Vertical IQ helps Lakeland Bank connect with business owners and diversify its loan portfolio. The bank uses Vertical IQ for... industry insights, prospecting, and relationship building. Bankers access detailed industry profiles and alerts to stay informed and add value for clients. Staff report more confident, informed conversations and better client engagement. Vertical IQ supports Lakeland Bank’s strategy to target prospects and build strong customer relationships.
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Liberty Bank faced challenges in managing their residential lending portfolio, especially during the COVID-19 pandemic. They needed a tool to... make informed decisions about residential loans. In 2021, they adopted Local Market Monitor, which provides assessments and forecasts for real estate markets. This tool helped them make data-driven lending decisions and manage credit risk. It became essential for monitoring loan-to-value ratios and understanding market fluctuations. The bank continues to rely on Local Market Monitor for its valuable insights and forecasts.
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A mid-sized bank with several hundred branches in the Southwest wanted to improve its sales and relationship management. They needed a... solution to differentiate themselves and enhance conversations with business owners. The bank implemented Vertical IQ's Industry Intelligence platform in 2022. Within a year, they upgraded to a three-year enterprise deal. The platform helped with call preparation, financial insights, and Salesforce integration, benefiting both retail and commercial sides of the bank.
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Claremont Savings Bank, a small community bank in New Hampshire and Vermont, wanted to increase deposits and loans. They faced challenges... with time-consuming research for prospecting. They adopted Vertical IQ for industry insights, which saved them time and improved their preparation. Julie Martin, VP of Business Services, noted that using Vertical IQ reduced her call prep time from over an hour to just 20 minutes. This tool helped them build better relationships with prospects and existing customers by providing industry-specific insights.
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Walt Parker, a business development officer in Raleigh, North Carolina, uses Vertical IQ to build trust with his clients. He emphasizes the... importance of trust in business banking and how Vertical IQ provides the knowledge needed for client relationships. Walt uses the platform to ask better questions and offer specific solutions, adding value to his business relationships. He also discusses the challenges of competition in the banking industry and how Vertical IQ helps him maintain strong client relationships.
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Local Market Monitor helps a Regional Bank manage residential lending risks. The bank, with over $50 billion in assets, uses... Local Market Monitor's data to analyze home prices. This data supports lending decisions and risk management. William, a credit risk management leader, incorporates this data into monthly presentations. The data includes home price forecasts and statistics, aiding in understanding market trends.
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In 2012, a regional bank wanted to focus more on clients rather than just services. They chose Vertical IQ to... help grow their business and align with their values. Since using Vertical IQ, the bank increased business loans and transformed banker-client engagement. This led to more referrals, brand recognition, and client retention. Bankers use Vertical IQ for industry insights, improving prospecting and relationship building. The tool saves time and enhances confidence in engaging with clients.
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Lakeland Bank wanted to diversify its loan portfolio and connect with more business customers. The COVID-19 crisis made face-to-face meetings... difficult. They used Vertical IQ to gain industry insights and improve customer relationships. This tool helped bankers prepare for calls and understand client needs better. As a result, Lakeland Bank could offer tailored solutions like working capital and financing, enhancing customer trust and dialogue.
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First Bank Virginia faced challenges in preparing for customer calls due to a diverse portfolio. They used Google searches for... industry research, which was time-consuming. In 2017, they adopted Vertical IQ for industry intelligence, reducing call prep time by 45 minutes. The platform helped them have more tailored conversations with customers. During the pandemic, the need for efficient call preparation increased, solidifying Vertical IQ's role in their processes. The tool is now integral to their call preparation, sales, and credit analysis, enhancing customer interactions.
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Vertical IQ helps Roth and Co. , an accounting tax and advisory firm, prepare their younger associates for client work....The tool gives them industry insights to focus on client needs. This helps them deliver more value and build trusted relationships. Alice Lerman, chief growth officer, says Vertical IQ is essential for their team’s growth and success.
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Vertical IQ helped Neidenthal & Co. improve client responsiveness and gain a competitive edge. Before using Vertical IQ, the firm... struggled to gather industry data quickly and efficiently. With Vertical IQ, they now access industry insights, benchmarking, and prep tools in one place. The mobile app lets them get information on the go. This solution saves time, boosts accuracy, and helps them have better client conversations.
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Vertical IQ helped EisnerAmper improve its marketing and business development. EisnerAmper needed a better way to get industry insights for... its growing team. Before, staff spent too much time searching for information. Vertical IQ gave them fast, reliable, and easy-to-use industry intelligence. This made it easier for teams to prepare for meetings and support clients. EisnerAmper now uses data to stand out from competitors.
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ADP expanded its services beyond payroll to include business process outsourcing tools for accounting, HR, and compliance. They integrated Vertical... IQ's Industry Profiles into their Accountant Connect platform. This helped accountants and their clients with industry-specific insights. Over 80,000 accountants use Accountant Connect. ADP's approach aimed to provide personalized service and industry intelligence to small and mid-sized businesses.
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Vertical IQ helped Peterson Acquisitions improve client engagement and stand out in business brokerage. Michael Moore used Vertical IQ to... prepare for meetings, share industry reports, and educate buyers and sellers. The tool made client conversations faster and more effective. Peterson Acquisitions achieved a 90% success rate in SBA deals. Clients trusted Michael more because of the data and insights from Vertical IQ.
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