Lightspeed Restaurant Overview
This is a summary of the comprehensive capabilities and benefits of Lightspeed Restaurant based on over 1853 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Lightspeed Restaurant, Lightspeed Retail, Vend, Clover, Loyverse POS, etc., all belong to a category of solutions that help POS. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Lightspeed Restaurant is right for your needs? Our Cuspera AI engine can evaluate how Lightspeed Restaurant fits your specific business needs, industry, and context. Get your personalized assessment report today.
Lightspeed Restaurant supports business activities such as:
- Loyalty Management
- Helpdesk Management
- Rating And Review Management
- Campaign Management
- Social Media Analytics
Lightspeed Restaurant can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Acquire Customers, Improve ROI, Improve Efficiency, etc. It can help manage these activities if you use Phone Calls Review Sites Website etc. for these needs. As a solution, Lightspeed Restaurant's capabilities include Personalization, Ticketing, Gamification, etc.
Lightspeed Restaurant was founded in 2005. Restaurants Vertical is its biggest customer base.
Reviews
"Something that’s very important to me, is that you have to have remote access to it. I need to be able to look at reports, track inventory, get e-mailed reports, on a regular basis. That’s something that I do get with Upserve POS and it’s something ...that makes my life easier. " - Dimitri Vlahakis
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Lightspeed Restaurant solved their POS needs. Cuspera uses 1853 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific POS needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Lightspeed Restaurant.
Use Cases
Peers recommend Loyalty Management , Helpdesk Management , Rating And Review Management , as the business use cases that they have been most satisfied while using Lightspeed Restaurant.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
3.20/5 ★ |
"...Tableside ordering Online ordering Inventory management Advanced reporting Staff scheduling Menu management Reputation management Marketing & CRM Offline mode Table management Loyalty programs Bill splitting Scalable 24/7 support Pros: Huge number of features Easy to use plus training Reporting tools to improve processes 24/7 support Cons: Expensive Must use their hardware No free trial Verdict Upserve has great features, but it s definitely on the expensive end...." Best Restaurant POS Systems for 2020 |
| customise loyalty program |
3.09/5 ★ |
"...Most customer loyalty programs are a hassle to use, so it s a struggle to keep your guests engaged...." Restaurant Analytics Software |
| identify target customers |
2.60/5 ★ |
"...Track the ROI of a specific campaign or event by analyzing what your target customers spent money on, and how many new customers turned into repeat guests as a result of your efforts. ..." Restaurant Marketing CRM Software To Increase Sales |
| Helpdesk Management with Phone Calls |
4.53/5 ★ |
"...Whether you have a simple question or you re in full-disaster mode, our knowledgeable, U.S.-based staff is always on call to help. ..." Bar POS System |
| Rating And Review Management with Review Sites and Website |
4.48/5 ★ |
"...Don t let online reviews put you in the weeds...." Restaurant Reputation Management |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
3.20/5 ★ |
"...Tableside ordering Online ordering Inventory management Advanced reporting Staff scheduling Menu management Reputation management Marketing & CRM Offline mode Table management Loyalty programs Bill splitting Scalable 24/7 support Pros: Huge number of features Easy to use plus training Reporting tools to improve processes 24/7 support Cons: Expensive Must use their hardware No free trial Verdict Upserve has great features, but it s definitely on the expensive end...." Best Restaurant POS Systems for 2020 |
|
| customise loyalty program |
3.20/5 ★ |
| identify target customers |
3.20/5 ★ |
| Helpdesk Management with Phone Calls |
4.53/5 ★ |
"...Whether you have a simple question or you re in full-disaster mode, our knowledgeable, U.S.-based staff is always on call to help. ..." Bar POS System |
|
| Rating And Review Management with Review Sites and Website |
4.48/5 ★ |
"...Don t let online reviews put you in the weeds...." Restaurant Reputation Management |
|
36+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1853 insights from peers and experts to help you assess how these Lightspeed Restaurant use cases fit your POS needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Something that’s very important to me, is that you have to have remote access to it. I need to be able to look at reports, track inventory, get e-mailed reports, on a regular basis. That’s something that I do get with Upserve POS and it’s something that makes my life easier. Testimonial By Dimitri Vlahakis |
|
It’s unique that a company like Upserve can come in and seamlessly become part of our operation and preparation for shifts and then summaries of those shifts. It’s been a tremendous time saver for me, as an operator. Previously if I wanted to pull up stats for our team, it was you know, numerous re...ports and doing the math on my own and tracking these things in excel spreadsheets. |
|
I need a POS to work, be responsive, and be easy to maintain. So, it needs to function without constantly having issues that I can update things, I can add things, I can add new menus, and not need to call up tech support just to do very simplistic tasks like that. Testimonial By Ross Simon |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Dimitri Vlahakis owner Esperanto |
Something that’s very important to me, is that you have to have remote access to it. I need to be able to look at reports, track inventory, get e-mailed reports, on a regular basis. That’s something that I do get with Upserve POS and it’s something that makes my life easier. Testimonial By Dimitri Vlahakis |
|
Riley Hutton Managing Partner Truluck’s |
It’s unique that a company like Upserve can come in and seamlessly become part of our operation and preparation for shifts and then summaries of those shifts. It’s been a tremendous time saver for me, as an operator. Previously if I wanted to pull up stats for our team, it was you know, numerous re...ports and doing the math on my own and tracking these things in excel spreadsheets. |
|
Ross Simon Owner Bitter & Twisted Cocktail Parlour |
I need a POS to work, be responsive, and be easy to maintain. So, it needs to function without constantly having issues that I can update things, I can add things, I can add new menus, and not need to call up tech support just to do very simplistic tasks like that. Testimonial By Ross Simon |
Frequently Asked Questions(FAQ)
for Lightspeed Restaurant
What is Lightspeed Restaurant?
What is Lightspeed Restaurant used for?
What are the top features of Lightspeed Restaurant?
Who uses Lightspeed Restaurant?
What are Lightspeed Restaurant alternatives?
Where is Lightspeed Restaurant located?
Popular Business Setting
for Lightspeed Restaurant
Top Industries
- Restaurants
- Food & Beverages
- Hospitality
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Lightspeed Restaurant to Enhance customer relationships and Increase sales & revenue
Lightspeed Restaurant Alternatives
Peer and Expert Opinion on Features
for Lightspeed Restaurant
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (32) |
| Ticketing | Read Reviews (26) |
| Gamification | Read Reviews (18) |
| Rewards | Read Reviews (16) |
| Alerts: popups & Notifications | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (32) |
| Ticketing | Read Reviews (26) |
| Gamification | Read Reviews (18) |
| Rewards | Read Reviews (16) |
| Alerts: popups & Notifications | Read Reviews (8) |
IT and Other Capabilities
for Lightspeed Restaurant
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (267) |
| Data Export | Read Reviews (45) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (267) |
| Data Export | Read Reviews (45) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (25) |
| Chat Support | Read Reviews (31) |
| Phone Support | Read Reviews (52) |
| 24/7 Support | Read Reviews (322) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (25) |
| Chat Support | Read Reviews (31) |
| Phone Support | Read Reviews (52) |
| 24/7 Support | Read Reviews (322) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (124) |
| Custom Reports | Read Reviews (354) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (124) |
| Custom Reports | Read Reviews (354) |
Software Failure Risk Guidance
?for Lightspeed Restaurant
Overall Risk Meter
Top Failure Risks for Lightspeed Restaurant
Vendor Profile Details
HQ Location
700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6
Employees
501-1000
Social
Financials
IPO
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