Lightspeed Restaurant Overview
Lightspeed Restaurant is a leading POS system that enhances guest experiences and boosts profit margins. Key features include check management, offline ordering, and restaurant analytics.
Use Cases
Customers recommend Loyalty Management, Helpdesk Management, Rating And Review Management, as the business use cases that they have been most satisfied with while using Lightspeed Restaurant.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Lightspeed Restaurant.
Lightspeed Restaurant Use-Cases and Business Priorities: Customer Satisfaction Data
Lightspeed Restaurant works with different mediums / channels such as Phone Calls. Review Sites. Website etc.
Lightspeed Restaurant's features include Personalization, Ticketing, Gamification, etc. and Lightspeed Restaurant support capabilities include Email Support, Chat Support, Phone Support, etc. also Lightspeed Restaurant analytics capabilities include Analytics, and Custom Reports.
Reviews
"It’s unique that a company like Upserve can come in and seamlessly become part of our operation and preparation for shifts and then summaries of those shifts. It’s been a tremendous time saver for me, as an operator. Previously if I wanted to pull u...p stats for our team, it was you know, numerous reports and doing the math on my own and tracking these things in excel spreadsheets." - Riley Hutton
Peer review evidence (same sources as the product rating summary)
"...Tableside ordering Online ordering Inventory management Advanced reporting Staff scheduling Menu management Reputation management Marketing & CRM Offline mode Table management Loyalty programs Bill splitting Scalable 24/7 support Pros: Huge number of features Easy to use plus training Reporting tools to improve processes 24/7 support Cons: Expensive Must use their hardware No free trial Verdict Upserve has great features, but it s definitely on the expensive end...." Best Restaurant POS Systems for 2020
"...Whether you have a simple question or you re in full-disaster mode, our knowledgeable, U.S.-based staff is always on call to help. ..." Bar POS System
"...To save you the grunt work of manually checking each review site each day, we gather all of your online reviews in one place with our Reputation feature...." Restaurant Analytics Software
Lightspeed Restaurant, Loyverse POS, POSist, Square Point of Sale, Square for Retail, etc., all belong to a category of solutions that help POS. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Lightspeed Restaurant
Top Industries
- Restaurants
- Food & Beverages
- Hospitality
Popular in
- Small Business
- Mid Market
- Enterprise
Lightspeed Restaurant is popular in Restaurants, Food & Beverages, and Hospitality and is widely used by Small Business, Mid Market, and Enterprise.
Lightspeed Restaurant Customer wins, Customer success stories, Case studies
How does Lightspeed Restaurant address your Loyalty Management Challenges?
How does Lightspeed Restaurant facilitate Helpdesk Management?
What benefits does Lightspeed Restaurant offer for Rating And Review Management?
How does Lightspeed Restaurant address your Campaign Management Challenges?
11 buyers and buying teams have used Cuspera to assess how well Lightspeed Restaurant solved their POS needs. Cuspera uses 1853 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific POS needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
It’s unique that a company like Upserve can come in and seamlessly become part of our operation and preparation for shifts and then summaries of those shifts. It’s been a tremendous time saver for me, as an operator. Previously if I wanted to pull up stats for our team, it was you know, numerous re...ports and doing the math on my own and tracking these things in excel spreadsheets. |
|
It’s very intuitive and user-friendly, which is essential for a good POS. It’s also there working for us fast and furious when we need it to, firing orders all over the kitchen. Now that we have Upserve POS in place, when new employees arrive I don’t really need to train them where to go to run a c...redit card. If you’re familiar with touch technology, the rest is pretty much self-explanatory. Upserve POS has great adaptability. We can change orders, edit orders in all kinds of smart ways. |
|
One of the main features of Upserve POS that we liked from the very beginning was its portability. We knew we wanted to have a tablet based system. We didn’t want to be bogged down in any of the previous technologies that were out there. A lot of the older systems used giant terminals that could on...ly be updated by a company somewhere in the US that you had to pay a lot of extra money for. We knew we didn’t need that. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Riley Hutton Managing Partner Truluck’s |
It’s unique that a company like Upserve can come in and seamlessly become part of our operation and preparation for shifts and then summaries of those shifts. It’s been a tremendous time saver for me, as an operator. Previously if I wanted to pull up stats for our team, it was you know, numerous re...ports and doing the math on my own and tracking these things in excel spreadsheets. |
|
Peter Kammerer GM Sandwich Hut |
It’s very intuitive and user-friendly, which is essential for a good POS. It’s also there working for us fast and furious when we need it to, firing orders all over the kitchen. Now that we have Upserve POS in place, when new employees arrive I don’t really need to train them where to go to run a c...redit card. If you’re familiar with touch technology, the rest is pretty much self-explanatory. Upserve POS has great adaptability. We can change orders, edit orders in all kinds of smart ways. |
|
Matt Greer Caboose Brewing Company |
One of the main features of Upserve POS that we liked from the very beginning was its portability. We knew we wanted to have a tablet based system. We didn’t want to be bogged down in any of the previous technologies that were out there. A lot of the older systems used giant terminals that could on...ly be updated by a company somewhere in the US that you had to pay a lot of extra money for. We knew we didn’t need that. |
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Introduction to Lightspeed Restaurant
Frequently Asked Questions(FAQ)
for Lightspeed Restaurant
What is Lightspeed Restaurant?
Lightspeed Restaurant POS software to successfully run a restaurant. It helps to increase sales and revenue and enhance customer relationships.
Lightspeed Restaurant is an industry-leading Point-of-Sale ( POS )used by restaurants to power exceptional hospitality. It's a restaurant management solution built to improve guest experiences. It helps restaurants boost their profit margins, optimize their menu, grow business, reduce staff turn, and many more.
Its top features are, merge, transfer and split checks, offline mode ordering, providing hands-on practice for new hires, restaurant analytics to bring in more guests, and menu intelligence to understand the performance of each menu item.
What is Lightspeed Restaurant used for?
What are the top features of Lightspeed Restaurant?
Who uses Lightspeed Restaurant?
What are Lightspeed Restaurant alternatives?
Where is Lightspeed Restaurant located?
Peers used Lightspeed Restaurant for loyalty management and helpdesk management
Lightspeed Restaurant Competitors
Lightspeed Restaurant Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (124) |
| Custom Reports | Read Reviews (354) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (124) |
| Custom Reports | Read Reviews (354) |
Lightspeed Restaurant Integrations
Lightspeed Restaurant integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Lightspeed Restaurant
Overall Risk Meter
Top Failure Risks for Lightspeed Restaurant
Lightspeed Commerce Inc News
Lightspeed Commerce Appoints Bhawna Singh as Chief Technology Officer; Ships Wave of AI, Payments and Wholesale Innovations
Lightspeed Commerce has appointed Bhawna Singh as Chief Technology Officer to drive its AI roadmap and product innovations. Singh, with extensive experience in platform transformation, will enhance Lightspeed's technical leadership. Concurrently, Lightspeed launched new AI-powered features across its retail and hospitality platforms, including integrations with Faire, AI-driven inventory tools, and enhanced payment capabilities, aiming to streamline operations and boost revenue.
Lightspeed Sells Upserve for Up to $81M to Skyview
Lightspeed sold its non-core Upserve U.S. hospitality product line to Skyview Equity for up to $81 million, including a $37 million earnout. This divestiture aligns with Lightspeed's strategy to focus on retail in North America and hospitality in Europe. The transaction includes ~3,200 customer locations and ~70 employees. Lightspeed expects this move to enhance its revenue and gross profit growth trajectory.
Lightspeed sells Upserve unit, sets 2027 EBITDA goal
Lightspeed Commerce is divesting its Upserve U.S. hospitality product line to Skyview Equity for up to $81 million, including a $37 million earnout. This move aligns with Lightspeed's strategy to focus on retail in North America and hospitality in Europe. The sale impacts its fiscal targets but maintains long-term growth rates, enhancing capital flexibility for strategic investments.
Lightspeed Commerce Divests Upserve U.S. Hospitality Product Line to ...
Lightspeed Commerce has sold its Upserve U.S. hospitality product line to Skyview Equity for up to $81 million. This divestiture aligns with Lightspeed's strategy to focus on retail in North America and hospitality in Europe. The transaction includes 3,200 U.S. hospitality customer locations and 70 employees. The move is expected to enhance Lightspeed's revenue and gross profit growth.
Lightspeed Commerce Inc Profile
Company Name
Lightspeed Commerce Inc
Company Website
https://www.lightspeedhq.com/Year Founded
2005
HQ Location
700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6
Employees
501-1000
Social
Financials
IPO
How does Lightspeed Restaurant address your Social Media Analytics Challenges?