Lightspeed Restaurant Overview
Lightspeed Restaurant is a leading POS system that enhances guest experiences and boosts profit margins. Key features include check management, offline ordering, and restaurant analytics.
Use Cases
Customers recommend Loyalty Management, Helpdesk Management, Rating And Review Management, as the business use cases that they have been most satisfied with while using Lightspeed Restaurant.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Lightspeed Restaurant.
Lightspeed Restaurant Use-Cases and Business Priorities: Customer Satisfaction Data
Lightspeed Restaurant works with different mediums / channels such as Phone Calls. Review Sites. Website etc.
Lightspeed Restaurant's features include Personalization, Ticketing, Gamification, etc. and Lightspeed Restaurant support capabilities include Email Support, Chat Support, Phone Support, etc. also Lightspeed Restaurant analytics capabilities include Analytics, and Custom Reports.
Reviews
"It’s very intuitive and user-friendly, which is essential for a good POS. It’s also there working for us fast and furious when we need it to, firing orders all over the kitchen. Now that we have Upserve POS in place, when new employees arrive I don’...t really need to train them where to go to run a credit card. If you’re familiar with touch technology, the rest is pretty much self-explanatory. Upserve POS has great adaptability. We can change orders, edit orders in all kinds of smart ways." - Peter Kammerer
Peer review evidence (same sources as the product rating summary)
"...This tool has loyalty programs and the POS system actually gathers information about your online clientele...." The Top 10 Online Ordering Systems for Restaurants
"...The customer support management is very lacking past small issues that can be helped over a quick 10 minute chat...." Peer review by Patrice M., Operations Director, Restaurants
"...The Reviews feature in Upserve HQ scours the web and combines all of your restaurant s online reviews from Yelp, Google+, OpenTable, and TripAdvisor in one place, so you can spend less time tracking down reviews, and more time crafting thoughtful responses...." Restaurant Marketing CRM Software To Increase Sales
Lightspeed Restaurant, Loyverse POS, Restroworks, Square Point of Sale, Square for Retail, etc., all belong to a category of solutions that help POS. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Lightspeed Restaurant
Top Industries
- Restaurants
- Food & Beverages
- Hospitality
Popular in
- Small Business
- Mid Market
- Enterprise
Lightspeed Restaurant is popular in Restaurants, Food & Beverages, and Hospitality and is widely used by Small Business, Mid Market, and Enterprise.
Lightspeed Restaurant Customer wins, Customer success stories, Case studies
What Are the key features of Lightspeed Restaurant for Loyalty Management?
How can Lightspeed Restaurant enhance your Helpdesk Management process?
How does Lightspeed Restaurant facilitate Rating And Review Management?
What makes Lightspeed Restaurant ideal for Campaign Management?
11 buyers and buying teams have used Cuspera to assess how well Lightspeed Restaurant solved their POS needs. Cuspera uses 1853 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific POS needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
It’s very intuitive and user-friendly, which is essential for a good POS. It’s also there working for us fast and furious when we need it to, firing orders all over the kitchen. Now that we have Upserve POS in place, when new employees arrive I don’t really need to train them where to go to run a c...redit card. If you’re familiar with touch technology, the rest is pretty much self-explanatory. Upserve POS has great adaptability. We can change orders, edit orders in all kinds of smart ways. |
|
I need a POS to work, be responsive, and be easy to maintain. So, it needs to function without constantly having issues that I can update things, I can add things, I can add new menus, and not need to call up tech support just to do very simplistic tasks like that. Testimonial By Ross Simon |
|
Since I switched to the Upserve POS system, anytime I did need support we’d call the 800 number and we’d instantly get somebody on the phone. With [another POS] I’d have to get a callback hours later, if that. What a difference Upserve has made. They’re always there for us, 24/7. Testimonial By Evan Matz |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Peter Kammerer GM Sandwich Hut |
It’s very intuitive and user-friendly, which is essential for a good POS. It’s also there working for us fast and furious when we need it to, firing orders all over the kitchen. Now that we have Upserve POS in place, when new employees arrive I don’t really need to train them where to go to run a c...redit card. If you’re familiar with touch technology, the rest is pretty much self-explanatory. Upserve POS has great adaptability. We can change orders, edit orders in all kinds of smart ways. |
|
Ross Simon Owner Bitter & Twisted Cocktail Parlour |
I need a POS to work, be responsive, and be easy to maintain. So, it needs to function without constantly having issues that I can update things, I can add things, I can add new menus, and not need to call up tech support just to do very simplistic tasks like that. Testimonial By Ross Simon |
|
Evan Matz Owner Crafthouse |
Since I switched to the Upserve POS system, anytime I did need support we’d call the 800 number and we’d instantly get somebody on the phone. With [another POS] I’d have to get a callback hours later, if that. What a difference Upserve has made. They’re always there for us, 24/7. Testimonial By Evan Matz |
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Introduction to Lightspeed Restaurant
Frequently Asked Questions(FAQ)
for Lightspeed Restaurant
What is Lightspeed Restaurant?
Lightspeed Restaurant POS software to successfully run a restaurant. It helps to increase sales and revenue and enhance customer relationships.
Lightspeed Restaurant is an industry-leading Point-of-Sale ( POS )used by restaurants to power exceptional hospitality. It's a restaurant management solution built to improve guest experiences. It helps restaurants boost their profit margins, optimize their menu, grow business, reduce staff turn, and many more.
Its top features are, merge, transfer and split checks, offline mode ordering, providing hands-on practice for new hires, restaurant analytics to bring in more guests, and menu intelligence to understand the performance of each menu item.
What is Lightspeed Restaurant used for?
What are the top features of Lightspeed Restaurant?
Who uses Lightspeed Restaurant?
What are Lightspeed Restaurant alternatives?
Where is Lightspeed Restaurant located?
Peers used Lightspeed Restaurant for loyalty management and helpdesk management
Lightspeed Restaurant Competitors
Lightspeed Restaurant Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (124) |
| Custom Reports | Read Reviews (354) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (124) |
| Custom Reports | Read Reviews (354) |
Lightspeed Restaurant Integrations
Lightspeed Restaurant integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Lightspeed Restaurant
Overall Risk Meter
Top Failure Risks for Lightspeed Restaurant
Lightspeed Commerce Inc News
Lightspeed and Klaviyo launch integration to empower merchants with marketing automation
Lightspeed and Klaviyo have launched an integration to enhance marketing automation for merchants. This integration allows Lightspeed Retail users to automate email, SMS, and omnichannel marketing, enabling personalized customer communications and lifecycle flows. The integration syncs customer and sales data in real-time, helping merchants in high-repeat-value sectors like apparel and beauty to improve customer retention and drive growth.
Lightspeed Commerce Appoints Bhawna Singh as Chief Technology Officer; Ships Wave of AI, Payments and Wholesale Innovations
Lightspeed Commerce has appointed Bhawna Singh as Chief Technology Officer to drive its AI roadmap and product innovations. Singh, with extensive experience in platform transformation, will enhance Lightspeed's technical leadership. Concurrently, Lightspeed launched new AI-powered features across its retail and hospitality platforms, including integrations with Faire, AI-driven inventory tools, and enhanced payment capabilities, aiming to streamline operations and boost revenue.
Lightspeed Sells Upserve for Up to $81M to Skyview
Lightspeed sold its non-core Upserve U.S. hospitality product line to Skyview Equity for up to $81 million, including a $37 million earnout. This divestiture aligns with Lightspeed's strategy to focus on retail in North America and hospitality in Europe. The transaction includes ~3,200 customer locations and ~70 employees. Lightspeed expects this move to enhance its revenue and gross profit growth trajectory.
Lightspeed sells Upserve unit, sets 2027 EBITDA goal
Lightspeed Commerce is divesting its Upserve U.S. hospitality product line to Skyview Equity for up to $81 million, including a $37 million earnout. This move aligns with Lightspeed's strategy to focus on retail in North America and hospitality in Europe. The sale impacts its fiscal targets but maintains long-term growth rates, enhancing capital flexibility for strategic investments.
Lightspeed Commerce Inc Profile
Company Name
Lightspeed Commerce Inc
Company Website
https://www.lightspeedhq.com/Year Founded
2005
HQ Location
700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6
Employees
501-1000
Social
Financials
IPO
What solutions does Lightspeed Restaurant provide for Social Media Analytics?