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Unymira Knowledge Management Platform

4.43 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(651 Reviews, Testimonials & Expert Opinions)
(651 Reviews, Testimonials & Expert Opinions)

Unymira Knowledge Management Platform: Sharing Knowledge in every Customer Service....

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Evaluating Unymira Knowledge Management Platform for your Knowledge Management need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 651 insights from peers and experts who used Unymira Knowledge Management Platform to help you determine how well it fits your Knowledge Management needs.

Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Unymira Knowledge Management Platform solves your Knowledge Management needs.

Peer and Expert Opinions
for Unymira Knowledge Management Platform

Goals

Improve ROI and Enhance customer relationships are the most popular goals peers achieved using Unymira Knowledge Management Platform .

Channels

It is the best suited for social media, blogs, user generated content, channels.

Other channels:

  • phone calls
  • chat
  • website
  • omnichannel
  • offline
  • on premises
  • Facebook
  • Twitter
  • point of sale
  • mobile
  • review sites
  • Amazon
See all channels See less channels

Processes

Peers recommend knowledge management, helpdesk management, customer feedback management, as the business processes that they have been most satisfied while using Unymira Knowledge Management Platform .

Read Peer and Expert Experience for Business Use Cases

BUSINESS USE CASE

SATISFACTION

PEER EXPERIENCES

Knowledge management

"...Customers have the option to search your knowledge base articles within the Knowledge First platform. ..."
Web Self-Service Software for Customer Support

creating knowledge base

sharing knowledge

Helpdesk management With Phone calls and User generated content and Blogs and Chat and Social media and Offline and On premises

"...Knowledge Center brings together all of the knowledge of your call center in one central, easily accessible platform...."
Peer review

Customer feedback management With Chat and Social media

"...Knowledge Center also supports AI-powered search, inter-agent chat, e-learning capabilities, social media integration, active documents and questionnaires, feedback management, and more...."
Peer review

measuring customer satisfaction

measuring net promoter score

+19 more business use cases

Our AI advisor, Wyz, harnessed 651 insights from peers and experts to help you assess how these Unymira Knowledge Management Platform use cases fit your Knowledge Management needs.

Popular Business Setting
for Unymira Knowledge Management Platform

Top Industries

  • Medical Devices
  • Information Technology and Services
  • Telecommunications

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Peers used Unymira Knowledge Management Platform to Improve ROI and Enhance customer relationships

Verify if it works for you

Peer and Expert Opinion on Features
for Unymira Knowledge Management Platform

  • Low
  • Medium
  • High

IT and Other Capabilities
for Unymira Knowledge Management Platform

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

Phone Support

Chat Support

24/7 Support

Email Support

Other

AI Powered

Custom Reports

Analytics

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Unymira Knowledge Management Platform

Vendor Profile Details

Company Name Unymira
Company Website https://www.unymira.com/en/
HQ Location 119 Braintree St, Boston, Massachusetts 02134, US
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