B2B eCommerce Platform for Distributors & Wholesalers | Unilog
Wholesale Case Studies and Customer Success Stories with Unilog CIMM2
Porter Pipe & Supply
- Wholesale
Porter Pipe & Supply is a B2B wholesale supplier of plumbing, HVACR, and industrial products. Their old online store was outdated and had basic features. Customers did not use it much. They wanted a ...new website that was easy to use for customers, staff, and vendors. Unilog helped them overhaul their digital commerce platform.
Innovative Packaging is a wholesale distributor of retail packaging supplies in Dallas, Texas. Their old online order process was slow and required manual entry into their ERP system. They wanted a b...etter way for customers to order and for staff to manage orders. They used Unilog’s CX1 CIMM2 platform to launch a new online storefront. The new site connects to their ERP, lets customers see real-time pricing and inventory, and makes ordering easier. Orders now go straight into the ERP, saving time and effort. The company plans to grow by adding more customers and new features to the site.
North South Supply is a wholesale irrigation and well supply distributor in Central Florida. They wanted to modernize their business and improve the customer experience. The CEO started a plan to use... digital tools and make buying easier for customers. They worked with Unilog to launch their first eCommerce site. This helped them give customers more ways to buy and stay ahead in their industry.
APR Supply Co. is a family-owned distributor of HVAC, plumbing, and hydronics equipment. They were unhappy with the look and function of their OasisShowroom.com website. They wanted a new design that... showed their professionalism and focus on customer service. APR worked with Unilog + Bravo Business Media to solve these website challenges. The case study details how the new website improved their business.
Porter Pipe & Supply is a B2B wholesale supplier of plumbing, HVACR, and industrial products. Their old online store was outdated and hard to use. Customers did not use it much. Porter Pipe & Supply ...wanted a new website that was easy for customers, staff, and vendors. Unilog helped them build a better online store. The new site is more user-friendly and supports their service goals.
Holt Supply wanted to make their showroom business more profitable and provide clear pricing to customers. Their old system required salespeople to manually calculate profit margins, which was slow a...nd caused errors. They worked with Bravo Business Media to build a new website that does all the pricing calculations automatically. Now, the sales team can make quotes quickly and without mistakes. The team is happier and has more time to focus on selling. The new system has helped increase sales.
Plimpton & Hills is a family-owned plumbing and heating wholesaler. They needed a better website as their product lines grew. Bravo Business Media built a new showroom website for them. The new site ...lets customers browse products and create wishlists. Website traffic increased by 30 percent. The sales team now gets more leads and responds faster to customers.
Retail Case Studies and Customer Success Stories with Unilog CIMM2
McGuckin Hardware
- Retail
McGuckin Hardware is a retail store in Boulder, Colorado. They had an old online shopping platform that only showed a small part of their products. This made it hard to add new items and features for... customers. They wanted to make their online store better, like their big physical store. McGuckin worked with Orgill and Unilog to improve their digital shopping experience.
Gerhard’s Kitchen & Bath Store had problems with their old online sales software. It made extra work for staff and slowed down sales. They switched to SPEX Builder from Bravo Business Media. SPEX Bui...lder gave them real-time product data, correct pricing, and easy quote creation. The team could close sales faster and see all business activity across locations. They say SPEX Builder helped them grow their sales and made their work easier.
McGuckin Hardware is a retail store in Boulder, Colorado. They had an old online shopping platform that only showed a small part of their products. This made it hard to add more items and features fo...r customers. They wanted to make their online store better, like their big physical store. McGuckin worked with Orgill and Unilog to improve their digital commerce and add curbside pickup.
Crescent Baths & Kitchens had a basic website that did not help increase sales. Their first online catalog was limited and required manual pricing updates, which took a lot of time. Customers could n...ot save items or easily browse the full catalog. The company wanted a better solution. They looked for a new platform to improve their online store and make shopping easier for customers.
Orgill, Inc. is a large distributor serving over 10,000 retail hardware stores. Their dealers needed better product data to help shoppers make informed decisions online and in stores. Orgill's dealer...s struggled to enrich product data on their own, which was slow and costly. Orgill looked for a technology partner to help with large-scale data enrichment and eCommerce tools. They partnered with Unilog to solve these challenges.
Manufacturing Case Studies and Customer Success Stories with Unilog CIMM2
Visual Comfort
- Manufacturing
Visual Comfort is a national manufacturer of decorative lighting products. Their old system for creating product sales presentations was outdated and hard to update. They needed a new way for sales r...eps to quickly make custom presentations. Visual Comfort turned to Bravo Business Media and Unilog for help. The new solution aimed to improve efficiency and make presentations more professional.
Other Industry Case Studies and Success Stories with Unilog CIMM2
Fromm Electric
- Electrical
Fromm Electric is a distributor of electrical supplies and services in Reading, Pennsylvania. Their website only allowed basic customer service features and did not support online sales or inventory ...movement. Customers could not buy products online. Fromm Electric wanted to meet customer expectations by offering a full eCommerce solution. They worked with Unilog and AD to address these challenges.
The Bourneuf Corporation wanted to improve their digital presence. Their old website did not let customers see all products or get easy quotes. They worked with Unilog to create an online showroom us...ing the CX1 Showroom platform. Now, customers can view products, make wish lists, and get real-time prices online. Staff can make quotes faster and help customers before they visit the store. The new system saves time and makes shopping easier for everyone.
B&P Lamp Supply
- Replacement Lighting Parts And Accessories
B&P Lamp Supply wanted to improve their online store. Their old website made it hard for customers to find and buy products. They worked with Unilog to upgrade their eCommerce site. They added smart ...search, better product organization, and real-time pricing. Now, customers can shop faster and more easily. Laura Gheesling from B&P Lamp Supply said Unilog helped them give customers more ways to shop.
TIPCO Technologies is a company with a long history in fluid conveyance and sealing solutions. In 2020, they saw the need to add an eCommerce channel to keep up with industry changes and customer exp...ectations. Before this, they had no eCommerce presence and their product data was not reliable. Lydia Rice, Director of eCommerce and Digital Marketing, said they wanted to match the experience of big box competitors. They chose Unilog to help solve their eCommerce and product content challenges.
Shearer Supply wanted to improve their service and bring more value to their customers. They partnered with Unilog in 2017 to create their first eCommerce website. The company was behind in digital t...rends but knew this change was needed. The new site helped shift how staff and customers did business. Shearer Supply aimed to push their industry into a new segment with this digital transformation.
Porter Pipe & Supply wanted to modernize their business systems and eCommerce. They worked with Unilog and used the CX1 CIMM2 platform. This helped them expand their brand and improve customer onboar...ding with an automated registration process. As a result, almost 50% of their online sales now come from new registrations.
ARG Industrial saw that more buyers wanted a digital shopping experience. Their customers wanted to shop online and get information any time. ARG Industrial did not have the right platform or product... content for this. They worked with Unilog to build a content-rich website. This helped them meet their customers' digital needs.
GLS Supply wanted to improve their customer experience and grow their business. They used Unilog's CX1 Showroom and CX1 SPEX Builder products. These tools helped them make their digital presence stro...nger. GLS Supply made it easier for customers to plan projects. They also reached more people and got more customers. The case study shows how their showroom operations became better.
Hose of South Texas wanted to grow their digital commerce and improve their online customer experience. They had trouble managing product data for 12,000 items without a product information managemen...t tool. Their website was hard to update and did not show product availability or have strong content. This led to low online sales and poor use by their sales team. They worked with Unilog to solve these eCommerce challenges.
Fromm Electric is a distributor of electrical supplies and services in Reading, Pennsylvania. They had a website that did not allow customers to buy products online. The site only had basic features ...like online bill pay and no eCommerce-ready product content. Fromm Electric wanted to meet customer expectations by offering a full eCommerce solution. They worked with Unilog and AD to solve their eCommerce challenges. The case study details how these solutions helped Fromm Electric.
Private Distributor
- Heating, Ventilation & Air Condition
A full-service HVAC distributor on the East Coast wanted a better way to recover abandoned carts. Their marketing team tried manual email campaigns but could not track if they were successful. They a...sked Unilog for help. Unilog suggested using CartStack, which finds abandoned carts and sends reminder emails to customers. This solution aimed to help the distributor turn more abandoned carts into orders.
DSKB Plumbing + Tile wanted to make their quoting process easier and faster. They were using Quickbooks, which took a lot of time and work. They also wanted to let customers shop and request quotes o...nline. They hoped this would help them get more business. They chose Unilog and Bravo Business Media to help with these needs.
The Water Closet had a basic website with low traffic and no product data. They faced challenges with manual quotes, low Google ranking, and no French language support. They chose the MyPlumbingShowr...oom.com platform and SPEX Builder tool. After launching, web traffic grew from 30 to 12,000-13,000 visits per month. Online sales increased by over 25% year-over-year. Customers and staff found the new tools saved time and improved the sales process.
Hirsch Pipe & Supply needed a better eCommerce platform and improved product content. Their old system was hard to use and did not have enough features. Their team spent many hours each week finding ...product information by hand. This process was slow and difficult. Hirsch worked with Affiliated Distributors and Unilog to solve these problems and upgrade their digital branch.
Carolina Plumbing Supply wanted to improve its website to better serve customers and help sales staff. Their old website sent shoppers away, which was confusing. They worked with Bravo Business Media... to build a new product-focused website and use SPEX Builder. Now, customers can see product details and make better choices. The new tools help staff work faster and reach more customers. The company has seen more customers searching for products online.
CIMM2 helped Marks Supply move from a static website to a full eCommerce platform. The company needed a solution that worked with its ERP system. Unilog's platform offered a complete package that sto...od out from competitors. Marks Supply chose CIMM2 to meet urgent online business needs. The new eCommerce system supported growth in plumbing and HVAC distribution.
Unilog helped North Coast Electric, a large electrical distributor, upgrade from a basic web order entry system to a full-featured eCommerce platform. North Coast Electric needed a better way to serv...e both B2B and retail lighting customers online. In 2012, they partnered with Unilog to launch two new online stores. This digital transformation improved their eCommerce capabilities and customer experience.
