Publishing Case Studies and Success Stories with U-Capture
CASE STUDY The Washington Post
The Washington Post wanted to turn new readers into loyal fans. They used a solution to engage readers and build brand loyalty. The approach helped them keep more readers coming back. The Washington ...Post saw stronger connections with their audience. Their brand loyalty improved.
Health, Wellness and Fitness Case Studies and Success Stories with U-Capture
CASE STUDY Healthcare BPO
Agent guidance helped Healthcare BPO improve enrollment. The company used the solution to support their agents. This made the enrollment process faster and easier. Agents could help more people sign ...up. The company saw better results from their team. The solution made a big difference for Healthcare BPO.
Computer Software Case Studies and Success Stories with U-Capture
CASE STUDY Autodesk
ActionIQ helped Autodesk move to a subscription model by unifying customer data and enabling personalized marketing. Autodesk used ActionIQ to improve segmentation and build cross-channel customer jo...urneys. The platform let marketers manage campaigns without IT help. After using ActionIQ, Autodesk increased user adoption and improved customer engagement. The team can now quickly adjust campaigns and measure success more intentionally.
Consumer Goods Case Studies and Success Stories with U-Capture
CASE STUDY Unspecified leading Indian agriculture exporter
Established a communication channel with farmers, enhancing sustainable agricultural practices and boosting India's leading agri-exporter's reliability.
ActionIQ helped e.l.f. Beauty bring all customer data into one system. e.l.f. used ActionIQ to create personalized customer journeys and predictive models. The platform let business users access insi...ghts and run cross-channel campaigns. e.l.f. saw a 60% increase in new online shoppers during the pandemic. ActionIQ enabled up to 50% lower acquisition costs, 30% higher repurchase rates, and 25% higher customer lifetime value.
Information Technology and Services Case Studies and Success Stories with U-Capture
CASE STUDY Atlassian
Uniphore's composable stack helped Atlassian move faster. Atlassian faced challenges with speed and flexibility. They used Uniphore's solution to improve their workflow. The new stack made it easier ...to adapt and scale. Atlassian saw better results and faster project delivery.
Q for Sales helped Lunavi cut sales onboarding time by 50%. The software analyzes video calls and gives real-time insights to the sales team. Lunavi doubled sales team productivity and increased win ...rates. The team now gets three meeting summaries per day. Q for Sales improved consultative selling and made it easier to coach new sales team members. Lunavi increased both the number and value of sales after using Q for Sales.
Lunavi faced challenges in navigating buyer emotions and pain points during video calls. They needed an AI solution to improve sales processes and customer interactions. By implementing Uniphore's Q ...for Sales, Lunavi reduced sales onboarding time by 50% and doubled sales team productivity. The solution provided real-time insights, helping the sales team engage better with customers and identify key moments in calls. This led to increased sales and improved win rates.
Uniphore helped DuploCloud speed up sales and reduce onboarding time. DuploCloud used Uniphore's platform to automate key sales tasks. This made the sales process faster and easier. Onboarding new cu...stomers took less time. The team saw better results and improved efficiency.
Other Industry Case Studies and Success Stories with U-Capture
CASE STUDY Velera
Uniphore helped Velera improve its contact center for members. Velera used Uniphore's solution to make member interactions better. The new system made it easier for members to get help. Velera saw sm...oother service and happier members. The contact center became more efficient with Uniphore.
U-Self Serve by Uniphore helped State Collection Service fix problems with their old virtual assistant. The old system sent calls to the wrong team and was hard to update. U-Self Serve made it easy t...o change scripts and connect with their debt collection system. SCS automated $2M in collections in six months. They reached 25% call containment to self-service. Customer and employee experiences both improved.
