TIBCO BusinessWorks Overview

TIBCO Software is a leading provider of infrastructure software, creating event-enabled enterprises. Their solutions can be used on-premise or in the cloud.

Use Cases

Customers recommend Order Management, Onboarding, Helpdesk Management, as the business use cases that they have been most satisfied with while using TIBCO BusinessWorks.

Other use cases:

  • Business Development
  • Communication Management
  • Proposal & Quote Management
  • Workflow Management
  • Digital Signature
  • Forecasting
  • Customer Case Management
See all use cases See less use cases

Business Priorities

Scale Best Practices and Improve ROI are the most popular business priorities that customers and associates have achieved using TIBCO BusinessWorks.

Other priorities:

  • Improve Stakeholder Relations
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Increase Sales & Revenue
  • Launch New Products
See all business priorities See less business priorities

TIBCO BusinessWorks Use-Cases and Business Priorities: Customer Satisfaction Data

TIBCO BusinessWorks works with different mediums / channels such as E-Mail.

TIBCO BusinessWorks's features include Widgets. and TIBCO BusinessWorks support capabilities include Phone Support, Email Support, Chat Support, etc. also TIBCO BusinessWorks analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Training developers new to Tibco BW5 easy...." Peer review by Benjamin Warrick, Integration Architect, Lear Corporation

Peer review evidence (same sources as the product rating summary)

"...2 different departments use TIBCO BusinessWorks, EAI - Enterprise applications Integration and OMP - Order Management and Provisioning...." Peer review by Mani Venugopal, IT Consultant, TalkTalk Communications Limited
"...The major benefit of this tool was the rate as which solutions were developed and ready for market as against other technologies...." Peer review by Verified User, Consultant in Finance and Accounting, Computer Software
"...Has a great support team who help in resolving errors in the product or the application..." Peer review by Ayaskant Swain, Senior Software Engineer, Intuit

TIBCO BusinessWorks, Yespo Оmnichannel CDP, ExpertSender, Pipefy, monday marketer, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for TIBCO BusinessWorks

Top Industries

  • Information Technology and Services
  • Telecommunications
  • Computer Software

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

TIBCO BusinessWorks is popular in Information Technology And Services, Telecommunications, and Computer Software and is widely used by Large Enterprise, Enterprise, and Mid Market.

TIBCO BusinessWorks Customer wins, Customer success stories, Case studies

How can TIBCO BusinessWorks optimize your Order Management Workflow?

What makes TIBCO BusinessWorks ideal for Onboarding?

How can TIBCO BusinessWorks optimize your Communication Management Workflow?

34 buyers and buying teams have used Cuspera to assess how well TIBCO BusinessWorks solved their Marketing Automation needs. Cuspera uses 797 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

 

Sara Assicurazioni - Insurance - Large

Rome, Italy

Sara Assicurazioni used TIBCO and AWS to move from legacy systems to a cloud platform. The company reduced infrastructure costs by 50%. Business transactions now finish in half the time. Claims open ...in minutes, not hours. Service downtime of 2-3 hours was eliminated. The insurer now delivers two or more application releases per week. All employees have mobile access to applications.

 

Aeroporti di Roma - Transportation/Trucking/Railroad - Very Large

Rome, Italy

TIBCO helped Aeroporti di Roma transform its airport operations with real-time data integration. The airport used TIBCO to centralize data, analyze passenger flows, and automate services. Customer sa...tisfaction scores rose from 3.31 to 4.47 out of 5, a 35% increase. The airport reduced operating costs by nearly 40% while handling more passengers and earning top industry awards. TIBCO enabled predictive analytics, improved passenger experiences, and supported COVID-19 safety measures.

 

Metcash - Wholesale - Large

Sydney, Australia

Metcash used TIBCO Connect solutions to modernize its integration, moving from a monolithic ESB to a hybrid cloud and microservices architecture. The company now delivers integrations 20% faster and ...at half the previous cost. Metcash can add new customers and suppliers more quickly, with less downtime. Containerization improved scalability by 120% and made the system more resilient. Developers work more efficiently, deploying new services in two-week sprints and producing over 200 interfaces in 10 months.

 

PostNL - Transportation/Trucking/Railroad - Medium

The Hague, Netherlands

TIBCO EBX software helped PostNL save 30–40% on master data management costs. PostNL needed to improve data quality and streamline processes to support rapid e-commerce growth. With TIBCO and Systema...tion, they migrated to a modern MDM platform, reducing errors and simplifying workflows. The new solution made data management easier for users and sped up adoption. PostNL now enjoys faster updates, fewer invoice errors, and a more agile data-driven culture.

 

Campari Group - Consumer Goods - Large

Milan, Italy

Campari Group used TIBCO Cloud Integration and API Management to build a hybrid API-led cloud platform. This helped Campari shift budget to new IT projects and speed up time-to-market for integration...s. The company improved real-time data access and enabled secure API adoption by partners and customers. Campari also established a DevOps culture and increased cloud infrastructure efficiency. These changes supported faster growth and empowered business partners.

 

Cerner - Hospital & Health Care - Very Large

Kansas City, USA

Cerner used TIBCO software to modernize its healthcare IT platforms. The company moved from an aging on-premises system to a cloud-friendly architecture with AWS, Azure, and Google. TIBCO tools helpe...d Cerner improve data integration and support electronic medical records. This allowed Cerner to lower costs and boost agility for healthcare clients. Cerner also built a community for clients to share solutions and reuse capabilities.

Frequently Asked Questions(FAQ)

for TIBCO BusinessWorks

What is TIBCO BusinessWorks used for?

TIBCO BusinessWorks is a Marketing Automation Software mainly used by its customers to Scale Best Practices and Improve ROI by Order Management, Onboarding and Helpdesk Management .

Who uses TIBCO BusinessWorks?

TIBCO BusinessWorks is used by Information Technology And Services, Telecommunications and Computer Software among other industries.

What are TIBCO BusinessWorks alternatives?

Yespo Оmnichannel CDP, ExpertSender, Pipefy and Monday Marketer are popular alternatives for TIBCO BusinessWorks.

Where is TIBCO BusinessWorks located?

TIBCO BusinessWorks is headquartered at 3307 Hillview Avenue Palo Alto, CA 94304 USA.
lightning

Peers used TIBCO BusinessWorks for order management and onboarding

TIBCO BusinessWorks Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5

Read Reviews (2)
Analytics

4.39/5

Read Reviews (25)
Custom Reports

3.75/5

Read Reviews (77)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5

Read Reviews (2)
Analytics

4.39/5

Read Reviews (25)
Custom Reports

3.75/5

Read Reviews (77)

Software Failure Risk Guidance

?

for TIBCO BusinessWorks

Overall Risk Meter

Low Medium High

Top Failure Risks for TIBCO BusinessWorks

Cloud Software Group, Inc. News

Executive

Barbara Larson Named SentinelOne CFO

Barbara Larson joins SentinelOne as CFO, bringing experience from Workday, VMware, TIBCO, and Symantec.

Cloud Software Group, Inc. Profile

Company Name

Cloud Software Group, Inc.

Company Website

https://www.tibco.com/

Year Founded

1985

HQ Location

3307 Hillview Avenue Palo Alto, CA 94304 USA

Employees

1001-5000

Social

Financials

M&A