TIBCO BusinessWorks Overview

TIBCO Software is a leading provider of infrastructure software, creating event-enabled enterprises. Their solutions can be used on-premise or in the cloud.

Use Cases

Customers recommend Order Management, Onboarding, Helpdesk Management, as the business use cases that they have been most satisfied with while using TIBCO BusinessWorks.

Other use cases:

  • Business Development
  • Communication Management
  • Proposal & Quote Management
  • Workflow Management
  • Digital Signature
  • Forecasting
  • Customer Case Management
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Business Priorities

Scale Best Practices and Improve ROI are the most popular business priorities that customers and associates have achieved using TIBCO BusinessWorks.

Other priorities:

  • Improve Stakeholder Relations
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Increase Sales & Revenue
  • Launch New Products
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TIBCO BusinessWorks Use-Cases and Business Priorities: Customer Satisfaction Data

TIBCO BusinessWorks works with different mediums / channels such as E-Mail.

TIBCO BusinessWorks's features include Widgets. and TIBCO BusinessWorks support capabilities include Phone Support, Email Support, Chat Support, etc. also TIBCO BusinessWorks analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The major benefit of this tool was the rate as which solutions were developed and ready for market as against other technologies...." Peer review by Verified User, Consultant in Finance and Accounting, Computer Software

TIBCO BusinessWorks, Yespo Оmnichannel CDP, ExpertSender, Pipefy, monday marketer, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for TIBCO BusinessWorks

Top Industries

  • Information Technology and Services
  • Telecommunications
  • Computer Software

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

TIBCO BusinessWorks is popular in Information Technology And Services, Telecommunications, and Computer Software and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on TIBCO BusinessWorks Use Cases

What makes TIBCO BusinessWorks ideal for Order Management?

How does TIBCO BusinessWorks address your Onboarding Challenges?

How can TIBCO BusinessWorks enhance your Communication Management process?

15+ more Business Use Cases

34 buyers and buying teams have used Cuspera to assess how well TIBCO BusinessWorks solved their Marketing Automation needs. Cuspera uses 797 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Case Studies

Insurance

CASE STUDY Sara Assicurazioni

TIBCO helped Sara Assicurazioni move from legacy systems to a cloud-based platform. The company faced high costs, slow product launches, and poor customer experiences. With TIBCO, Sara migrated 85% o...f its data and apps to the cloud in one year and cut costs by nearly 60%. Service outages ended, and new apps now launch in days instead of months. Customers get faster claims and mobile access. Sara became a digital leader in insurance.

Read more →
Banking

CASE STUDY ABN AMRO

TIBCO BPM Enterprise and TIBCO BusinessWorks helped ABN AMRO move to Microsoft Azure. The bank wanted to digitize 90% of its processes by 2025 but faced legacy system challenges. With TIBCO, ABN AMRO... reduced credit card processing from weeks to days and avoided €11.1M in manual process costs. Mobile banking is now available anytime, anywhere. Centralized automation improved compliance and boosted team productivity.

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Transportation/Trucking/Railroad

CASE STUDY Aeroporti di Roma

TIBCO helped Aeroporti di Roma connect all parts of its airport operations with a digital platform. The company managed two major airports in Rome, serving nearly 50 million passengers each year. Bef...ore using TIBCO, passenger satisfaction scores were low, ranking 3.31 out of 5 in 2013. With TIBCO, Aeroporti di Roma unified real-time data and improved the traveler experience. This digital transformation led to higher customer satisfaction and new revenue opportunities.

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Utilities

CASE STUDY Sydney Water

Sydney Water used TIBCO ActiveMatrix BPM and TIBCO BusinessWorks to improve customer experience. They wanted a seamless and reliable solution. The new system let customers see their water usage in re...al time. Sydney Water made processes simpler, with some having only three or five steps. The net promoter score jumped by 127 points, from -38 to +89. The team built the new service and interface in just nine weeks.

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Hospital & Health Care

CASE STUDY University of Chicago Medicine

TIBCO helped University of Chicago Medicine connect data across systems for better patient care. The hospital moved from fee-based to value-based care using TIBCO's data integration and analytics. Do...ctors now access real-time data to make faster decisions. UCM reduced cardiac arrests by 15 to 20 percent with predictive analytics. The solution also improved operating room efficiency and billing processes.

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Government Administration

CASE STUDY NASA

TIBCO BusinessWorks helped NASA move from manual spreadsheets to a real-time integration platform. NASA needed to fix duplicated data and slow, unreliable reporting. With TIBCO, they connected system...s for faster, more accurate data access. The solution improved productivity and made reporting easier for engineers. NASA saw an 83% reduction in time to review projects. The new system increased confidence and changed the agency's culture.

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Frequently Asked Questions(FAQ)

for TIBCO BusinessWorks

What is TIBCO BusinessWorks used for?

TIBCO BusinessWorks is a Marketing Automation Software mainly used by its customers to Scale Best Practices and Improve ROI by Order Management, Onboarding and Helpdesk Management .

Who uses TIBCO BusinessWorks?

TIBCO BusinessWorks is used by Information Technology And Services, Telecommunications and Computer Software among other industries.

What are TIBCO BusinessWorks alternatives?

Yespo Оmnichannel CDP, ExpertSender, Pipefy and Monday Marketer are popular alternatives for TIBCO BusinessWorks.

Where is TIBCO BusinessWorks located?

TIBCO BusinessWorks is headquartered at 3307 Hillview Avenue Palo Alto, CA 94304 USA.
lightning

Peers used TIBCO BusinessWorks for order management and onboarding

TIBCO BusinessWorks Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Analytics

4.39/5 ★

Read Reviews (25)
Custom Reports

3.75/5 ★

Read Reviews (77)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Analytics

4.39/5 ★

Read Reviews (25)
Custom Reports

3.75/5 ★

Read Reviews (77)

Software Failure Risk Guidance

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for TIBCO BusinessWorks

Overall Risk Meter

Low Medium High

Top Failure Risks for TIBCO BusinessWorks

Cloud Software Group, Inc. News

Executive

Barbara Larson Named SentinelOne CFO

Barbara Larson joins SentinelOne as CFO, bringing experience from Workday, VMware, TIBCO, and Symantec.

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Progress to Acquire ShareFile

Progress announced plans to acquire ShareFile.

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Cloud Software Group, Inc. Profile

Company Name

Cloud Software Group, Inc.

Company Website

https://www.tibco.com/

Year Founded

1985

HQ Location

3307 Hillview Avenue Palo Alto, CA 94304 USA

Employees

1001-5000

Social

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Financials

M&A