TIBCO BusinessWorks Overview

TIBCO Software is a leading provider of infrastructure software, creating event-enabled enterprises. Their solutions can be used on-premise or in the cloud.

Use Cases

Customers recommend Order Management, Onboarding, Helpdesk Management, as the business use cases that they have been most satisfied with while using TIBCO BusinessWorks.

Other use cases:

  • Business Development
  • Communication Management
  • Proposal & Quote Management
  • Workflow Management
  • Digital Signature
  • Forecasting
  • Customer Case Management
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Business Priorities

Scale Best Practices and Improve ROI are the most popular business priorities that customers and associates have achieved using TIBCO BusinessWorks.

Other priorities:

  • Improve Stakeholder Relations
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Increase Sales & Revenue
  • Launch New Products
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TIBCO BusinessWorks Use-Cases and Business Priorities: Customer Satisfaction Data

TIBCO BusinessWorks works with different mediums / channels such as E-Mail.

TIBCO BusinessWorks's features include Widgets. and TIBCO BusinessWorks support capabilities include Phone Support, Email Support, Chat Support, etc. also TIBCO BusinessWorks analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Many "quick win" solutions were developed with Business Works...." Peer review by Verified User, Consultant in Finance and Accounting, Computer Software

TIBCO BusinessWorks, Yespo Оmnichannel CDP, ExpertSender, Pipefy, monday marketer, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for TIBCO BusinessWorks

Top Industries

  • Information Technology and Services
  • Telecommunications
  • Computer Software

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

TIBCO BusinessWorks is popular in Information Technology And Services, Telecommunications, and Computer Software and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on TIBCO BusinessWorks Use Cases

What makes TIBCO BusinessWorks ideal for Order Management?

How does TIBCO BusinessWorks address your Onboarding Challenges?

How does TIBCO BusinessWorks facilitate Communication Management?

34 buyers and buying teams have used Cuspera to assess how well TIBCO BusinessWorks solved their Marketing Automation needs. Cuspera uses 797 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Case Studies

Transportation/Trucking/Railroad

CASE STUDY Dutch Railways

TIBCO helped Dutch Railways build a virtual train platform. The company used TIBCO BusinessEvents, ActiveSpaces, BusinessWorks, and Messaging to manage data from over 800 trains. Passengers now use a... mobile app to see train locations and open seats. Maintenance teams get real-time alerts to keep trains on schedule. The new platform led to almost 50 new projects and improved customer experience.

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Government Administration

CASE STUDY NASA

TIBCO BusinessWorks helped NASA move from manual spreadsheets to a real-time integration platform. NASA needed to fix duplicated data and slow, unreliable reporting. With TIBCO, they connected system...s for faster, more accurate data access. The solution improved productivity and made reporting easier for engineers. NASA saw an 83% reduction in time to review projects. The new system increased confidence and changed the agency's culture.

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Food & Beverages

CASE STUDY Campari Group

TIBCO Cloud Integration and TIBCO Cloud API Management helped Campari Group build a hybrid API-led cloud platform. Campari shifted budget to new IT projects and sped up time-to-market for integration...s. The company improved real-time data availability and enabled secure API access for partners and customers. Campari also established a DevOps culture. 27 brands were integrated into the portfolio. Campari won the Trailblazer Award in 2019.

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Hospital & Health Care

CASE STUDY Cerner

Cerner used TIBCO BusinessWorks, TIBCO BusinessEvents, and TIBCO Messaging to modernize its healthcare IT systems. Cerner faced challenges with an aging on-premises architecture and strict data compl...iance rules. TIBCO helped Cerner move to a cloud-friendly setup, making it easier to adapt to different countries' laws. The new solution improved data access, lowered costs, and made Cerner's services more agile. Cerner's clients now benefit from seamless integration and better interoperability of healthcare data.

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Transportation/Trucking/Railroad

CASE STUDY Aeroporti di Roma

TIBCO helped Aeroporti di Roma connect all parts of its airport operations with a digital platform. The company managed two major airports in Rome, serving nearly 50 million passengers each year. Bef...ore using TIBCO, passenger satisfaction scores were low, ranking 3.31 out of 5 in 2013. With TIBCO, Aeroporti di Roma unified real-time data and improved the traveler experience. This digital transformation led to higher customer satisfaction and new revenue opportunities.

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Utilities

CASE STUDY Sydney Water

Sydney Water used TIBCO ActiveMatrix BPM and TIBCO BusinessWorks to improve customer experience. They wanted a seamless and reliable solution. The new system let customers see their water usage in re...al time. Sydney Water made processes simpler, with some having only three or five steps. The net promoter score jumped by 127 points, from -38 to +89. The team built the new service and interface in just nine weeks.

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Frequently Asked Questions(FAQ)

for TIBCO BusinessWorks

What is TIBCO BusinessWorks used for?

TIBCO BusinessWorks is a Marketing Automation Software mainly used by its customers to Scale Best Practices and Improve ROI by Order Management, Onboarding and Helpdesk Management .

Who uses TIBCO BusinessWorks?

TIBCO BusinessWorks is used by Information Technology And Services, Telecommunications and Computer Software among other industries.

What are TIBCO BusinessWorks alternatives?

Yespo Оmnichannel CDP, ExpertSender, Pipefy and Monday Marketer are popular alternatives for TIBCO BusinessWorks.

Where is TIBCO BusinessWorks located?

TIBCO BusinessWorks is headquartered at 3307 Hillview Avenue Palo Alto, CA 94304 USA.
lightning

Peers used TIBCO BusinessWorks for order management and onboarding

TIBCO BusinessWorks Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Analytics

4.39/5 ★

Read Reviews (25)
Custom Reports

3.75/5 ★

Read Reviews (77)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Analytics

4.39/5 ★

Read Reviews (25)
Custom Reports

3.75/5 ★

Read Reviews (77)

Software Failure Risk Guidance

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for TIBCO BusinessWorks

Overall Risk Meter

Low Medium High

Top Failure Risks for TIBCO BusinessWorks

Cloud Software Group, Inc. News

Executive

Barbara Larson Named SentinelOne CFO

Barbara Larson joins SentinelOne as CFO, bringing experience from Workday, VMware, TIBCO, and Symantec.

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Progress to Acquire ShareFile

Progress announced plans to acquire ShareFile.

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Cloud Software Group, Inc. Profile

Company Name

Cloud Software Group, Inc.

Company Website

https://www.tibco.com/

Year Founded

1985

HQ Location

3307 Hillview Avenue Palo Alto, CA 94304 USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

M&A