TIBCO BusinessWorks Overview

TIBCO Software is a leading provider of infrastructure software, creating event-enabled enterprises. Their solutions can be used on-premise or in the cloud.

Use Cases

Customers recommend Order Management, Onboarding, Helpdesk Management, as the business use cases that they have been most satisfied with while using TIBCO BusinessWorks.

Other use cases:

  • Business Development
  • Communication Management
  • Proposal & Quote Management
  • Workflow Management
  • Digital Signature
  • Forecasting
  • Customer Case Management
See all use cases See less use cases

Business Priorities

Scale Best Practices and Improve ROI are the most popular business priorities that customers and associates have achieved using TIBCO BusinessWorks.

Other priorities:

  • Improve Stakeholder Relations
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Increase Sales & Revenue
  • Launch New Products
See all business priorities See less business priorities

TIBCO BusinessWorks Use-Cases and Business Priorities: Customer Satisfaction Data

TIBCO BusinessWorks works with different mediums / channels such as E-Mail.

TIBCO BusinessWorks's features include Widgets. and TIBCO BusinessWorks support capabilities include Phone Support, Email Support, Chat Support, etc. also TIBCO BusinessWorks analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We also use TIBCO Fulfillment Order Management...." Peer review by Verified User, Project Manager in Information Technology, Telecommunications

Peer review evidence (same sources as the product rating summary)

"...TIBCO BusinessWorks is majorly used in my project for Application Integration and Order Management...." Peer review by Vivekananda Ravichandran, IT Analyst, Tata Consultancy Services
"...Additionally, EBPI can now onboard customers quickly and safely while doing a fast analysis of onboarding issues to figure out what went wrong and why...." EBPI Streamlines Customer Onboarding with TIBCO Integration
"...Has a great support team who help in resolving errors in the product or the application..." Peer review by Ayaskant Swain, Senior Software Engineer, Intuit

TIBCO BusinessWorks, Yespo Оmnichannel CDP, ExpertSender, Pipefy, monday marketer, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for TIBCO BusinessWorks

Top Industries

  • Information Technology and Services
  • Telecommunications
  • Computer Software

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

TIBCO BusinessWorks is popular in Information Technology And Services, Telecommunications, and Computer Software and is widely used by Large Enterprise, Enterprise, and Mid Market.

TIBCO BusinessWorks Customer wins, Customer success stories, Case studies

How can TIBCO BusinessWorks optimize your Order Management Workflow?

How does TIBCO BusinessWorks address your Onboarding Challenges?

What makes TIBCO BusinessWorks ideal for Communication Management?

34 buyers and buying teams have used Cuspera to assess how well TIBCO BusinessWorks solved their Marketing Automation needs. Cuspera uses 797 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

 

University of Chicago Medicine - Hospital & Health Care - Large

Chicago, USA

TIBCO helped University of Chicago Medicine connect data across systems, improving patient care and hospital operations. Doctors now access real-time data to make faster, better decisions. The hospit...al reduced cardiac arrests by 15–20% using predictive analytics. Billing and asset use became more efficient. During COVID-19, UCM tracked ventilators and shared data with agencies. The new data platform supports value-based care and patient-focused outcomes.

 

Aeroporti di Roma - Transportation/Trucking/Railroad - Large

Rome, Italy

Aeroporti di Roma used TIBCO Connected Intelligence to connect thousands of data sources across its airports. The airport improved passenger flow and reduced complaints like long security lines. Real...-time data helped ADR optimize amenities and streamline operations. During the pandemic, ADR quickly deployed safety tech like thermal scanning and testing areas. ADR earned a 5-star COVID-19 safety rating and was named Europe's most appreciated airport for four years. Customer satisfaction increased and business grew.

 

Norfolk Southern - Transportation/Trucking/Railroad - Large

Atlanta, USA

Norfolk Southern used TIBCO analytics to modernize its freight rail operations. The company centralized all operations into a single Network Operations Center. This allowed real-time monitoring of ev...ery train and improved delivery speed and customer transparency. Norfolk Southern leveraged data to adapt quickly to challenges like COVID-19. TIBCO helped Norfolk Southern lead its industry in data-driven decision making.

 

TenneT - Utilities - Large

Arnhem, Netherlands

TIBCO helped TenneT, a major European grid operator, handle a surge in message volume from renewable energy integration. TenneT used TIBCO BusinessConnect, BusinessWorks, and EMS to build a scalable,... reliable message-handling system. Since implementation, TenneT has had zero system breakdowns or P1 incidents. The solution saves up to 500,000 euros per year and boosts team productivity. TenneT now meets strict regulatory requirements and supports Europe's energy transition.

 

Telkomsel - Telecommunications - Very Large

Jakarta, Indonesia

Telkomsel used TIBCO Cloud API Management and TIBCO BusinessWorks to build a scalable digital platform. The new system handles up to 30,000 transactions per second. Telkomsel rolled out agile capabil...ities in just 10 months. The TIBCO solution lets customers access offers faster and supports 168 million users. Telkomsel reduced its product catalog and improved agility across all channels.

 

Schlumberger - Oil & Energy - Very Large

Houston, USA

Schlumberger used TIBCO Spotfire analytics in its DELFI platform to speed up reservoir characterization. The process, which once took up to 18 months, now takes just eight days. DELFI integrates over... 300 data types from 150+ sources, helping teams make faster decisions. TIBCO technology enabled Schlumberger to offer real-time insights and solve data residency issues. The open-source approach with OSDU and cloud partnerships expanded global reach and innovation.

Frequently Asked Questions (FAQ)

What buyers ask before choosing TIBCO BusinessWorks

What is TIBCO BusinessWorks used for?

TIBCO BusinessWorks is a Marketing Automation Software mainly used by its customers to Scale Best Practices and Improve ROI by Order Management, Onboarding and Helpdesk Management .

Who uses TIBCO BusinessWorks?

TIBCO BusinessWorks is used by Information Technology And Services, Telecommunications and Computer Software among other industries.

What are TIBCO BusinessWorks alternatives?

Yespo Оmnichannel CDP, ExpertSender, Pipefy and Monday Marketer are popular alternatives for TIBCO BusinessWorks.

Where is TIBCO BusinessWorks located?

TIBCO BusinessWorks is headquartered at 3307 Hillview Avenue Palo Alto, CA 94304 USA.
lightning

Peers used TIBCO BusinessWorks for order management and onboarding

TIBCO BusinessWorks Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5

Read Reviews (2)
Analytics

4.39/5

Read Reviews (25)
Custom Reports

3.75/5

Read Reviews (77)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5

Read Reviews (2)
Analytics

4.39/5

Read Reviews (25)
Custom Reports

3.75/5

Read Reviews (77)

Software Failure Risk Guidance

?

for TIBCO BusinessWorks

Overall Risk Meter

Low Medium High

Top Failure Risks for TIBCO BusinessWorks

Cloud Software Group, Inc. News

Executive

Barbara Larson Named SentinelOne CFO

Barbara Larson joins SentinelOne as CFO, bringing experience from Workday, VMware, TIBCO, and Symantec.

Cloud Software Group, Inc. Profile

Company Website

https://www.tibco.com/

Year Founded

1985

HQ Location

3307 Hillview Avenue Palo Alto, CA 94304 USA

Employees

1001-5000

Social

Financials

M&A