Real-World Case Studies and Customer Success Stories with Talkable

Talkable helped a leading apparel retailer get more omnichannel customers. The company wanted to drive both in-store and online sales.... Talkable used referral marketing and geo-targeted campaigns. 29% of new customers redeemed offers in stores. 80% bought in-store within 6 months. 57% shopped both online and in-store. The solution used omnichannel data and bar code coupons for easy redemption.
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Talkable helped Outdoor Research grow with a referral program for their PRO community. The goal was to get more PRO... sign-ups and online sales. Talkable set up two campaigns: one for PRO members to refer new influencers, and one for non-members to refer new buyers. They tested offers, channels, and rewards. Using email as the main sharing tool raised the advocacy rate by 8% and boosted referral conversion by 29%. Mobile SMS sharing led to 7% more site visits and 11% more purchases. The program delivered a 600% ROI, a 17% advocacy rate, and 7% higher lifetime value for referred customers.
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Talkable helped Pura Vida boost sales using its referral platform. Pura Vida wanted to stop unauthorized purchases and improve referral... sales. Talkable used fraud prevention and campaign optimization to help. Pura Vida now gets 12% of total sales revenue from referrals. The platform also stopped unauthorized transactions. The CEO praised Talkable for its fraud prevention and results.
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Talkable helped James Allen improve their referral program. James Allen wanted better rewards and more customer engagement. Talkable added new... reward options and gamified the referral process. Facebook and Google login increased signups by 8%. The progress tracker led to 30% more purchases. Limited-time offers boosted site visits from referred friends by 62%. The program's advocacy rate reached 15% and ROI hit 100x.
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Talkable helped WHOOP launch a referral program in just 10 business days. The program offered a free month to advocates... and $30 off to referred friends. Referral campaigns now drive over 10% of new subscription sign-ups for WHOOP. This approach gave WHOOP a scalable, cost-effective way to grow its subscriber base. WHOOP used both website and mobile app channels for the campaign.
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Talkable referral programs helped Colibri Group boost revenue by up to 20% from referrals. Colibri used Talkable to launch campaigns... across seven niche education sites. The program delivered 3.5X ROI and doubled year-over-year referral revenue. Real Estate Express saw a 10% higher advocacy rate and 40% more revenue during holiday campaigns. Allied Schools achieved a 17.7% advocacy rate and 81% conversion rate, far above benchmarks.
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Talkable helped RhinoShield launch referral marketing campaigns in just 13 business days. RhinoShield saw a 77.8x improvement in referral program... performance compared to their previous vendor. Referral traffic now converts at 17.3%. Referrals generate 3.9% of monthly revenue. Talkable's platform made campaign setup fast and easy for RhinoShield.
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Talkable's email capture tool helped Full Focus Planner grow its contact list and boost sales. The brand switched from another... provider to Talkable for better technology and design. They saw a 70% increase in conversions, 2.5X more revenue, and 38% higher average order value. Features included faster page load, targeted pop-ups, and a sleek design. The marketing team tracked results easily in the Talkable dashboard.
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Talkable helped a global luxury apparel brand launch a Friends and Family referral campaign. The campaign increased average order value... by 32%. It brought thousands of new customers and over 1,500 referral offer redemptions. The campaign used email, social media, and employee sharing. The brand overcame launch challenges with Talkable's support.
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Talkable enabled Hydrow to launch an in-app referral program using the Talkable SDK. Hydrow wanted to boost growth and understand... referral behaviors. The new program delivered a 198X ROI in the second month. Native-share-only features increased customer conversions by 40%. The advocacy rate reached 13% and the conversion rate hit 38%, both above industry benchmarks.
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Talkable Influencers helped Theorem boost conversions for hair specialists by over 50%. Theorem used Talkable's influencer marketing campaign to let... specialists share their names for referrals. New customer visits to Theorem's website rose by 22%. Purchases from new customers increased by 51%. The campaign made it easy for specialists to engage customers and grow their business.
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Talkable powered a limited-time referral campaign for CB2. The campaign offered advocates $50 and friends 15% off. CB2 promoted the... offer on their website and through email. The campaign led to a 31% increase in total referral revenue. CB2 also saw a 19% rise in offer impressions and 20% more people sharing the offer.
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Talkable helped Saatchi Art run a Memorial Day early access referral campaign. The campaign used email and social media to... give advocates early access coupons. This approach led to 26 times more advocate purchases than their evergreen program. The ROI during the sale promo period reached 10.5X. Saatchi Art now uses Talkable for large-scale promotional events.
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Talkable helped ByHeart launch a fully customized referral program just 2 days before Black Friday. ByHeart wanted to boost sales,... maximize profits, and deepen customer relationships during the busy shopping season. Talkable's platform enabled fast onboarding, campaign segmentation, and strategic rewards. The program focused on customer loyalty and reducing acquisition costs. ByHeart praised Talkable for constant support and delivering meaningful results quickly.
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Talkable helped Soko Glam improve its referral program. Soko Glam used Talkable's Reporting Suite to run A/B tests and boost... customer acquisition. Changing email sender fields and layouts increased email-driven customer acquisition by 10%. Removing Twitter as a share option led to 15% more purchases. Adding a persistent banner for referred friends increased their purchase rate by 34%. Soko Glam gained better visibility and control over its referral campaigns.
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