Splunk Phantom Overview

Splunk-Phantom, Splunk SOAR automates repetitive tasks and enhances security incident response. Productivity is increased to better protect businesses.

Use Cases

Customers recommend Playbook Creation, Workflow Management, Customer Case Management, as the business use cases that they have been most satisfied with while using Splunk Phantom.

Other use cases:

  • Collaboration
  • Event Management
  • Lead Tracking
  • Tracking & Monitoring Communications
  • Document Sharing
  • Content Sharing
  • Engaging And Following Up
See all use cases See less use cases

Business Priorities

Manage Risk is the most popular business priority that customers and associates have achieved using Splunk Phantom.

Splunk Phantom Use-Cases and Business Priorities: Customer Satisfaction Data

Splunk Phantom works with different mediums / channels such as Offline. and Point Of Sale.

Peer review evidence (same sources as the product rating summary)

"...The Phantom platform combines security infrastructure orchestration, playbook automation and case management capabilities to integrate your team, processes and tools together. ..." Splunk for Cyber Security Maturity
"...trigger incident response workflows for container security orchestration, store and report on the container security events. ..." Container security orchestration with Falco and Splunk Phantom.
"...The solution includes orchestration and automation capabilities alongside on-prem case management...." The 8 Best SOAR Security Companies for 2020

Popular Business Setting

for Splunk Phantom

Top Industries

  • Information Technology and Services

Popular in

Splunk Phantom is popular in Information Technology And Services, and is widely used by

Splunk Phantom Customer wins, Customer success stories, Case studies

What Are the key features of Splunk Phantom for Playbook Creation?

Why is Splunk Phantom the best choice for Workflow Management?

What solutions does Splunk Phantom provide for Customer Case Management?

How does Splunk Phantom address your Collaboration Challenges?

59 buyers and buying teams have used Cuspera to assess how well Splunk Phantom solved their business needs. Cuspera uses 125 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

 

How Cisco Uses Splunk To Mitigate Major Incidents and Network Outages

Cisco IT has successfully used Splunk's unified observability platform to eliminate major network outages and reduce incidents by 25% over 18 months. This transformation, showcased at Cisco Live 2026..., highlights the shift from reactive to proactive incident management, improving operational efficiency and team culture. Splunk's integration with Cisco's IT infrastructure has enhanced data visibility and response times.

Read on →
 

Cisco Adds Qmulos To Splunk Stack To Deepen Security And Compliance

Cisco has integrated Qmulos' compliance and analytics tools into its offerings following its acquisition of Splunk. This move enhances Cisco's security and compliance platform by leveraging Splunk's ...software capabilities. The integration aims to provide a unified solution for regulated industries, potentially increasing customer retention and contract renewals.

Read on →
 

How TPG's AI-Driven Splunk Platform Rollout Will Impact TPG Telecom (ASX:TPG) Investors

TPG Telecom has selected Splunk's AI-driven platform to enhance its service operations, integrating tools like Splunk Enterprise and IT Service Intelligence. This move aims to improve fault resolutio...n and service reliability across TPG's networks, potentially boosting customer experience.

Read on →
 

Papa Johns - Restaurants - Large

Louisville, USA

Papa Johns uses Splunk Cloud Platform to monitor and secure its digital operations. With Splunk, Papa Johns increased digital sales from 40% to 90% and now manages over 5,500 stores worldwide. The pl...atform gives real-time visibility into millions of transactions and helps teams fix issues before they impact customers. Splunk also strengthens security for more than 26 million Papa Rewards members. This technology lets Papa Johns deliver fast, reliable service and innovate quickly.

 

John Lewis - Retail - Large

London, UK

John Lewis used Splunk Enterprise to improve website uptime and customer experience. The company reduced analytics time from weeks to real time. Splunk enabled real-time alerts for payment failures a...nd drop-offs, helping prevent revenue loss. During peak events, John Lewis doubled its single-day online transactions and grew holiday sales by 23%. Splunk dashboards gave the team operational intelligence to make fast business decisions and optimize site performance.

Royal Caribbean - Hospitality - Very Large

Miami, USA

Splunk AppDynamics and Cisco ThousandEyes helped Royal Caribbean cut mean time to resolution by 50%. The company avoided $1 million per hour in downtime costs with real-time insights. Developer produ...ctivity doubled and critical incidents dropped. Full-stack observability improved customer experience from booking to onboard activities. Royal Caribbean moved from reactive to proactive operations using detailed analytics.

lightning

Peers used Splunk Phantom for playbook creation and workflow management

Splunk Phantom Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.83/5

Read Reviews (6)
Analytics

2.90/5

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.83/5

Read Reviews (6)
Analytics

2.90/5

Read Reviews (8)

Splunk Phantom Integrations

Splunk Phantom integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

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for Splunk Phantom

Top Failure Risks for Splunk Phantom

Splunk LLC News

Product

From a Slow Trace to the Slow Method: Introducing Call Graph Profiling in Splunk APM

Splunk has introduced Call Graph Profiling in its APM, enhancing its observability capabilities. This feature connects distributed traces to method-level execution, allowing teams to pinpoint inefficient code paths and investigate performance issues more effectively. It complements AlwaysOn Profiling by providing detailed call graphs for specific traces, aiding in faster troubleshooting and performance optimization.

Product

From AI Assistance to Agentic Action: Advancing the SOC in Splunk Enterprise Security 8.6

Splunk has launched Enterprise Security 8.6, enhancing security operations with AI-driven capabilities. The update includes features like Detection Builder, natural-language automation, and guided response, allowing security teams to automate tasks while maintaining control. The Agentic SOC model aims to improve threat detection and response times, helping analysts focus on high-priority security decisions.

Product

Citrix launches Experience Insights Flex observability service powered by Splunk Cloud Platform

Citrix has launched the Experience Insights Flex observability service, powered by the Splunk Cloud Platform. This integration enhances Citrix's workspace observability capabilities, providing managed, prebuilt insights. The service aims to meet enterprise demand for simplified modern-work delivery and reduce operational overhead.

Product

From Vision to Value: New Splunk Platform Innovations Supporting Cisco Data Fabric Are Generally Available

Splunk has announced the general availability of new platform innovations that support Cisco Data Fabric. These enhancements, including Machine Data Lake and Federated Search, enable organizations to manage and integrate machine data across environments without centralizing it. The platform's capabilities improve data management, AI integration, and operational resilience, providing a unified data journey for enhanced decision-making and response.

Splunk LLC Profile

Company Name

Splunk LLC

Company Website

https://www.splunk.com/

HQ Location

270 Brannan St, San Francisco, California 94107, US

Employees

1001-5000

Social

Financials

IPO