Food & Beverages Case Studies and Customer Success Stories with smile.io
Death Wish Coffee
- Food & Beverages
Death Wish Coffee wanted to re-engage dormant shoppers and improve their loyalty program. They used Smile.io to refresh their loyalty... program, introduced gamification techniques, and personalized email marketing with Klaviyo. As a result, they saw a 186% increase in loyalty-generated revenue and a 70% rewards redemption rate. The Swig League campaign and Ritual Rewards rebrand were key strategies in their success.
Death Wish Coffee used Smile. io for their loyalty program. They saw a 186% increase in loyalty-generated revenue. Program members...had 4.8 times higher average order value. Loyalty email campaigns had 975% higher revenue per recipient.