Real-World Case Studies and Customer Success Stories with smile.io

Smile. io helped Jimmy Joy boost referral revenue to over €1,000,000 and acquire 70,000+ new customers. The nutrition brand used...a loyalty program with points, referrals, and VIP tiers. Their referral program offers $10 bonuses and drives 2,000+ monthly referral visits. Jimmy Joy's points redemption rate is 20%. The program increased customer retention and engagement.
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Smile. io's loyalty program helped Sloane Tea boost daily revenue by 370% in just 24 hours with a bonus points...campaign. The "Double The Points" promotion drove a 124% increase in Smile-generated revenue over two years. Sloane Tea also saw a 47% rise in rewards redemption rate year-over-year. The loyalty program features a dedicated landing page and point redemption at checkout. Sloane Tea built a strong brand community and increased customer engagement with these strategies.
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Smile. io helped Death Wish Coffee boost loyalty-generated revenue by 186% in one year. The company refreshed its loyalty program,...added gamification, and used Klaviyo for personalized emails. Members saw a 4.8x higher average order value and a 2.63x higher purchase frequency. Rewards program emails drove a 975% higher revenue per recipient. The new Ritual Rewards program increased customer engagement and repeat purchases.
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Death Wish Coffee used Smile. io for their loyalty program. They saw a 186% increase in loyalty-generated revenue. Program members...had 4.8 times higher average order value. Loyalty email campaigns had 975% higher revenue per recipient.
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Smile. io helped Dr. Sam's migrate its loyalty program for over 150,000 customers. The new tiered VIP program increased engagement...and offered exclusive rewards. Dr. Sam's used Klaviyo for a branded email campaign targeting loyalty segments. In the first week, the program saw a 98.71% redemption rate and generated over £25,000 in value. The migration was smooth, with strong support from Smile.io.
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Smile. io helped Live Bearded grow loyalty revenue to $1.67 million. The men’s grooming brand used Smile.io’s points, referrals, and...VIP tiers to boost repeat purchases and basket size. Loyalty members spend 25% more and buy 2.5x more often. Top VIPs generate 90% of revenue with Smile.io discount codes. Integrations with Shopify Plus, Klaviyo, and Gorgias support seamless customer experiences.
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Smile. io helped Monos launch the Wayfarer Rewards program. Monos wanted to turn its travel community into repeat buyers after...the pandemic. The loyalty program offered points, VIP tiers, and referrals. Monos used Smile.io and Klaviyo to send personalized emails. The program drove $8 million in value. Members bought nearly twice as often as non-members. Email open rates reached 65%.
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Smile. io's loyalty program helped Topps boost customer lifetime value by 48%. Topps launched the Now Rewards program to engage...fans and reward loyalty. Sales from top tier members grew by 35%. Conversion rates increased by 15%. Redemption rates rose by 46%. Topps credits Smile.io's simplicity for their loyalty program's success.
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