Sitecore Experience Platform Overview

Sitecore Experience Platform combines content management with customer experience management, offering personalized, omnichannel delivery supported by AI and analytics. Marketers access essential tools through an intuitive interface.

Use Cases

Customers recommend Content Management, Engagement Management, Workflow Management, as the business use cases that they have been most satisfied with while using Sitecore Experience Platform.

Other use cases:

  • Communication Management
  • Campaign Management
  • Digital Marketing
  • Training & Onboarding
  • Generation Of New Leads
  • Identify Target Customers
  • Collaboration
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Sitecore Experience Platform.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Improve Digital And Social Presence
  • Grow Market Share
  • Scale Best Practices
  • Improve Efficiency
  • Build Brand Awareness
  • Shorten Ramp Up Time
  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Launch New Products
  • Improve Internal Communications
See all business priorities See less business priorities

Sitecore Experience Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Sitecore Experience Platform works with different mediums / channels such as Website. and Mobile.

Sitecore Experience Platform's features include Personalization, Templates, and SEO. and Sitecore Experience Platform support capabilities include AI Powered, Email Support, 24/7 Support, etc. also Sitecore Experience Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"The better we appeal to all our target groups, the more likely they will choose us." - Richard Post

Peer review evidence (same sources as the product rating summary)

"...It has made content management and the posting process much easier than our previous processes, and has become a central location for all of our online content, no matter which of our sites we are posting to...." Peer review by Lynda L., Director of Digital Projects, Education
"...Gathering user data and making a more engaged experience...." Peer review by Lee B, Software Engineer
"...We have some fairly complex workflows and the system has been able to handle all of them...." Peer review by Agency

Sitecore Experience Platform, Strapi, DialogsCMS, Butter CMS, AgilityCMS, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sitecore Experience Platform

Top Industries

  • Financial Services
  • Information Technology and Services
  • Consumer Goods

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Sitecore Experience Platform is popular in Financial Services, Information Technology And Services, and Consumer Goods and is widely used by Enterprise, Large Enterprise, and Mid Market.

Sitecore Experience Platform Customer wins, Customer success stories, Case studies

How can Sitecore Experience Platform optimize your Content Management Workflow?

How does Sitecore Experience Platform address your Engagement Management Challenges?

How does Sitecore Experience Platform facilitate Workflow Management?

What Are the key features of Sitecore Experience Platform for Communication Management?

What benefits does Sitecore Experience Platform offer for Campaign Management?

11 buyers and buying teams have used Cuspera to assess how well Sitecore Experience Platform solved their Content Management Systems needs. Cuspera uses 1415 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

CUSTOMERS TESTIMONIALS
Sitecore Experience Platform testimonial

Richard Post

Corporate Product Owner

Aeres
The better we appeal to all our target groups, the more likely they will choose us. Testimonial By Richard Post
Sitecore Experience Platform testimonial

Lisanne Smink

Product Owner, Omnichannel Acquisition team

Van Lanschot
We want to offer customized content to customers and prospects so they only have to tell their story once. Testimonial By Lisanne Smink
Sitecore Experience Platform testimonial

Elis Bebb

Change Manager

Healthspan
Sitecore enables Healthspan to reach more customers, more effectively as well as increase revenues and maintain brand loyalty and trust. Testimonial By Elis Bebb
CUSTOMERS TESTIMONIALS
Sitecore Experience Platform testimonial

Richard Post

Corporate Product Owner

Aeres
The better we appeal to all our target groups, the more likely they will choose us. Testimonial By Richard Post
Sitecore Experience Platform testimonial

Lisanne Smink

Product Owner, Omnichannel Acquisition team

Van Lanschot
We want to offer customized content to customers and prospects so they only have to tell their story once. Testimonial By Lisanne Smink
Sitecore Experience Platform testimonial

Elis Bebb

Change Manager

Healthspan
Sitecore enables Healthspan to reach more customers, more effectively as well as increase revenues and maintain brand loyalty and trust. Testimonial By Elis Bebb
 

TechTarget: $225 million Sitecore deal aims to enhance AI search strategies

Sitecore's $225 million acquisition aims to enhance AI search strategies, particularly in Answer Engine Optimization. This investment is expected to boost Sitecore's platform capabilities, enabling o...rganizations to leverage AI more effectively in search functions.

Read on →
 

Scrunch

Crunch Time' for AI Visibility: Sitecore's Acquisition of Scrunch Gives Brands an Edge Beyond AEO

Sitecore has acquired Scrunch to enhance AI visibility and content optimization for brands. Scrunch's Agent Experience Platform (AXP) helps format content for AI agents, improving brand visibility in... AI search results. This acquisition positions Sitecore to better support marketers in creating AI-readable content, aligning with the shift towards AI-powered marketing infrastructure.

Read on →
 

AGLC (Alberta Gaming, Liquor and Cannabis) - Government Administration - Large

St. Albert, Canada

Sitecore OrderCloud helped AGLC automate B2B order management. Manual processes were replaced with automated workflows, cutting annual costs by $400,000. Order processing times improved by 20%. Unpla...nned downtime dropped by over 50%. Retailers now order 24/7 and weekly sales reached $13 million. The new platform ensures fair product distribution and supports regulatory compliance.

Read more →
 

Atkore - Manufacturing - Large

Harvey, USA

Atkore used Sitecore to unify four brands and launch nine regional websites on a single platform. The company improved user experience and consistency for customers worldwide. Monthly users increased... by 115%. Pages now load five times faster, with 90% loading in one second. Atkore centralized digital assets, reduced duplication, and accelerated deployments to five minutes. Customers can now access localized products and content across six languages.

Read more →
 

United Airlines - Airlines - Very Large

Chicago, USA

Sitecore helped United Airlines improve airport experiences for 36 million travelers each year. United used Sitecore's composable SaaS platform to modernize digital signage and deliver real-time, per...sonalized information at gates. The solution also enhanced employee portals for 70,000 staff, making safety and policy info easier to access. Travelers now get timely updates and can check bag status before boarding. Content management is faster and more flexible, with plans for more personalization and languages.

Read more →
 

The Joint Commission - Hospital & Health Care - Large

Oakbrook Terrace, USA

The Joint Commission used Sitecore Experience Platform to redesign its digital presence. The new solution unified and personalized the user experience across four business lines. Sitecore enabled sea...mless content search, single sign-on, and reduced staff maintenance issues. The Joint Commission saw a 20% increase in e-commerce sales, 13% more users, and 64% more mobile users. The bounce rate dropped by 10%.

Read more →

Frequently Asked Questions (FAQ)

What buyers ask before choosing Sitecore Experience Platform

What is Sitecore Experience Platform?

Sitecore Experience Platform is a content management solution that is combined with customer experience management. It allows control of the overall customer experience throughout websites and apps.

It combines customer data, analytics, AI, and marketing automation capabilities to nurture customers throughout their journey with personalized content in real-time, across any channel. It delivers personalized content across channels, connects with customers across the globe with multisite and multilingual content management, understands the audience, and optimizes experiences with native analytics, testing, optimization, and machine learning capabilities.

It conquers omnichannel delivery, accelerates personalization with AI, gains deep customer insights, automates cross-channel campaigns, personalizes to engage audiences, and rapid deployment options. Key features include experience editor, Sitecore AI, Sitecore cortex, enhanced editing experience, Sitecore experience database, Sitecore® experience accelerator (SXA), marketing automation, and more.

What is Sitecore Experience Platform used for?

Sitecore Experience Platform is a Content Management Systems Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Content Management, Engagement Management and Workflow Management .

What are the top features of Sitecore Experience Platform?

Personalization, Templates and SEO are some of the top features of Sitecore Experience Platform.

Who uses Sitecore Experience Platform?

Sitecore Experience Platform is used by Financial Services, Information Technology And Services and Consumer Goods among other industries.

What are Sitecore Experience Platform alternatives?

Strapi, DialogsCMS, Butter CMS and AgilityCMS are popular alternatives for Sitecore Experience Platform.

Where is Sitecore Experience Platform located?

Sitecore Experience Platform is headquartered at 101 California Street, Suite 1600, San Francisco, CA, 94111.
lightning

Peers used Sitecore Experience Platform for content management and engagement management

Sitecore Experience Platform Competitors

Sitecore Experience Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.33/5 ★

Read Reviews (12)
Analytics

4.38/5 ★

Read Reviews (87)
Custom Reports

3.96/5 ★

Read Reviews (150)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.33/5 ★

Read Reviews (12)
Analytics

4.38/5 ★

Read Reviews (87)
Custom Reports

3.96/5 ★

Read Reviews (150)

Software Failure Risk Guidance

?

for Sitecore Experience Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Sitecore Experience Platform

Sitecore News

Partnership

› team-international-and-sitecore-expand-strategic...

Sitecore and TEAM International have expanded their strategic partnership, making TEAM the exclusive reseller of Sitecore solutions in Colombia, Mexico, Brazil, and Argentina. This collaboration aims to enhance AI-powered digital experiences in Latin America, providing local support and enabling companies to adopt Sitecore's technology for improved customer engagement and digital transformation.

Read more →
Partnership

TEAM International and Sitecore Expand Strategic Partnership to Accelerate Digital Experiences in Latin America

TEAM International and Sitecore have expanded their partnership, with TEAM International becoming the exclusive reseller of Sitecore solutions in Colombia, Mexico, Brazil, Chile, and Argentina. This collaboration aims to enhance digital experiences in Latin America by integrating Sitecore's technology with TEAM's local expertise.

Read more →
Partnership

FPT And Sitecore Extend Decade-Long Alliance With Diamond Partner Recognition

FPT has been recognized as a Sitecore Diamond Partner, reflecting a decade-long collaboration focused on AI-driven digital experiences. This partnership involves joint go-to-market initiatives and aims to expand Sitecore's reach across Asia Pacific and the Middle East. FPT's expertise in Sitecore XM Cloud and Sitecore AI has contributed to their recognition and customer impact.

Read more →
Partnership

Verndale Joins Sitecore Velocity Program to Help Brands Get Value from SitecoreAI Faster

Verndale joins Sitecore's Velocity Program to enhance SitecoreAI capabilities. This collaboration focuses on AI-driven marketing automation and content personalization, enabling brands to modernize faster and reduce implementation risks. The program provides Verndale with SitecoreAI builder licenses and priority access to beta programs, accelerating the delivery of new capabilities and use cases for clients.

Read more →

Sitecore Profile

Company Name

Sitecore

Company Website

https://www.sitecore.com/

Year Founded

2001

HQ Location

101 California Street, Suite 1600, San Francisco, CA, 94111

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

PRIVATE