Sitecore Experience Platform Overview

Sitecore Experience Platform combines content management with customer experience management, offering personalized, omnichannel delivery supported by AI and analytics. Marketers access essential tools through an intuitive interface.

Use Cases

Customers recommend Content Management, Engagement Management, Workflow Management, as the business use cases that they have been most satisfied with while using Sitecore Experience Platform.

Other use cases:

  • Communication Management
  • Campaign Management
  • Digital Marketing
  • Training & Onboarding
  • Generation Of New Leads
  • Identify Target Customers
  • Collaboration
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Sitecore Experience Platform.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Improve Digital And Social Presence
  • Grow Market Share
  • Scale Best Practices
  • Improve Efficiency
  • Build Brand Awareness
  • Shorten Ramp Up Time
  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Launch New Products
  • Improve Internal Communications
See all business priorities See less business priorities

Sitecore Experience Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Sitecore Experience Platform works with different mediums / channels such as Website. and Mobile.

Sitecore Experience Platform's features include Personalization, Templates, and SEO. and Sitecore Experience Platform support capabilities include AI Powered, Email Support, 24/7 Support, etc. also Sitecore Experience Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"Clients love working with CWB because of the personal connection. We’re obsessed with our clients’ success, and Sitecore enables CWB to create that unique experience with the website as the digital hub." - Nick Culo

Sitecore Experience Platform, Butter CMS, Kentico Web Content Management, Contentstack, Skyword’s Accelerator360, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sitecore Experience Platform

Top Industries

  • Financial Services
  • Information Technology and Services
  • Consumer Goods

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Sitecore Experience Platform is popular in Financial Services, Information Technology And Services, and Consumer Goods and is widely used by Enterprise, Large Enterprise, and Mid Market.

Sitecore Experience Platform Customer wins, Customer success stories, Case studies

What benefits does Sitecore Experience Platform offer for Content Management?

What makes Sitecore Experience Platform ideal for Engagement Management?

How does Sitecore Experience Platform address your Workflow Management Challenges?

How does Sitecore Experience Platform facilitate Communication Management?

How does Sitecore Experience Platform address your Campaign Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Sitecore Experience Platform solved their Content Management Systems needs. Cuspera uses 1415 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

CUSTOMERS TESTIMONIALS
Sitecore Experience Platform testimonial

Nick Culo

VP of Marketing

CWB Financial Group

Clients love working with CWB because of the personal connection. We’re obsessed with our clients’ success, and Sitecore enables CWB to create that unique experience with the website as the digital hub. Testimonial By Nick Culo
Sitecore Experience Platform testimonial

Richard Post

Corporate Product Owner

Aeres

The better we appeal to all our target groups, the more likely they will choose us. Testimonial By Richard Post
Sitecore Experience Platform testimonial

Lance Korsun

Director of Marketing Product Management

FIS

No longer are we just updating content and hoping it sticks, We’re using Sitecore’s capabilities to understand customers better, target content accurately, and get information to the right audiences faster. Testimonial By Lance Korsun
CUSTOMERS TESTIMONIALS
Sitecore Experience Platform testimonial

Nick Culo

VP of Marketing

CWB Financial Group

Clients love working with CWB because of the personal connection. We’re obsessed with our clients’ success, and Sitecore enables CWB to create that unique experience with the website as the digital hub. Testimonial By Nick Culo
Sitecore Experience Platform testimonial

Richard Post

Corporate Product Owner

Aeres

The better we appeal to all our target groups, the more likely they will choose us. Testimonial By Richard Post
Sitecore Experience Platform testimonial

Lance Korsun

Director of Marketing Product Management

FIS

No longer are we just updating content and hoping it sticks, We’re using Sitecore’s capabilities to understand customers better, target content accurately, and get information to the right audiences faster. Testimonial By Lance Korsun

Frequently Asked Questions(FAQ)

for Sitecore Experience Platform

What is Sitecore Experience Platform?

Sitecore Experience Platform is a content management solution that is combined with customer experience management. It allows control of the overall customer experience throughout websites and apps.

It combines customer data, analytics, AI, and marketing automation capabilities to nurture customers throughout their journey with personalized content in real-time, across any channel. It delivers personalized content across channels, connects with customers across the globe with multisite and multilingual content management, understands the audience, and optimizes experiences with native analytics, testing, optimization, and machine learning capabilities.

It conquers omnichannel delivery, accelerates personalization with AI, gains deep customer insights, automates cross-channel campaigns, personalizes to engage audiences, and rapid deployment options. Key features include experience editor, Sitecore AI, Sitecore cortex, enhanced editing experience, Sitecore experience database, Sitecore® experience accelerator (SXA), marketing automation, and more.

What is Sitecore Experience Platform used for?

Sitecore Experience Platform is a Content Management Systems Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Content Management, Engagement Management and Workflow Management .

What are the top features of Sitecore Experience Platform?

Personalization, Templates and SEO are some of the top features of Sitecore Experience Platform.

Who uses Sitecore Experience Platform?

Sitecore Experience Platform is used by Financial Services, Information Technology And Services and Consumer Goods among other industries.

What are Sitecore Experience Platform alternatives?

Butter CMS, Kentico Web Content Management, Contentstack and Skyword’S Accelerator360 are popular alternatives for Sitecore Experience Platform.

Where is Sitecore Experience Platform located?

Sitecore Experience Platform is headquartered at 101 California Street, Suite 1600, San Francisco, CA, 94111.
lightning

Peers used Sitecore Experience Platform for content management and engagement management

Sitecore Experience Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.33/5

Read Reviews (12)
Analytics

4.38/5

Read Reviews (87)
Custom Reports

3.96/5

Read Reviews (150)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.33/5

Read Reviews (12)
Analytics

4.38/5

Read Reviews (87)
Custom Reports

3.96/5

Read Reviews (150)

Software Failure Risk Guidance

?

for Sitecore Experience Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Sitecore Experience Platform

Sitecore News

Awards

Vizient Wins 2025 Sitecore Digital Impact Award - martechcube.com

Vizient received the Most Innovative Use of Sitecore Award at the 2025 Sitecore Digital Impact Awards. The award, presented at the Sitecore Symposium, recognized Vizient's collaboration with Americaneagle.com to enhance personalized website experiences using Sitecore's platform. This initiative improved engagement by delivering tailored content to various healthcare roles, showcasing Sitecore's AI capabilities.

Product

Sitecore Announced the Launch of Sitecore Studio

Sitecore launched Sitecore Studio, an innovation layer of SitecoreAI, at Symposium 2025. This platform allows users to build AI-powered agents and workflows, enhancing marketing automation. Sitecore Studio integrates with Sitecores CMS, DAM, MRM, and CMP solutions, offering over 20 AI agents out of the box. The platform supports customization and scalability, empowering marketers and partners to innovate within a secure environment.

Product

Sitecore Unveils SitecoreAI, Ushering in the AI-First Era of Digital ...

Sitecore has launched SitecoreAI, a composable SaaS platform that integrates AI to enhance digital marketing experiences. Built on Sitecore XM Cloud, it offers tools like Agentic Studio for real-time personalization and workflow automation. Companies like Berkeley Homes and AFL are already leveraging SitecoreAI for targeted content creation and streamlined digital property management. The platform promises improved marketing efficiency and customer engagement.

Product

Sitecore deployments exploited with reused sample machine key | SC Media

Sitecore disclosed a critical vulnerability (CVE-2025-53690) affecting its Experience Manager, Platform, and Commerce instances due to the reuse of a sample machine key, enabling ViewState deserialization attacks. Mandiant Threat Defense disrupted the attack, which involved deploying reconnaissance tools and escalating privileges. Sitecore advises affected customers to rotate machine keys and secure their environments.

Sitecore Profile

Company Name

Sitecore

Company Website

https://www.sitecore.com/

Year Founded

2001

HQ Location

101 California Street, Suite 1600, San Francisco, CA, 94111

Employees

501-1000

Social

Financials

PRIVATE