Sitecore Experience Platform Overview

Sitecore Experience Platform combines content management with customer experience management, offering personalized, omnichannel delivery supported by AI and analytics. Marketers access essential tools through an intuitive interface.

Use Cases

Customers recommend Content Management, Engagement Management, Workflow Management, as the business use cases that they have been most satisfied with while using Sitecore Experience Platform.

Other use cases:

  • Communication Management
  • Campaign Management
  • Digital Marketing
  • Training & Onboarding
  • Generation Of New Leads
  • Identify Target Customers
  • Collaboration
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Sitecore Experience Platform.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Improve Digital And Social Presence
  • Grow Market Share
  • Scale Best Practices
  • Improve Efficiency
  • Build Brand Awareness
  • Shorten Ramp Up Time
  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Launch New Products
  • Improve Internal Communications
See all business priorities See less business priorities

Sitecore Experience Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Sitecore Experience Platform works with different mediums / channels such as Website. and Mobile.

Sitecore Experience Platform's features include Personalization, Templates, and SEO. and Sitecore Experience Platform support capabilities include AI Powered, Email Support, 24/7 Support, etc. also Sitecore Experience Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"We want to offer customized content to customers and prospects so they only have to tell their story once." - Lisanne Smink

Sitecore Experience Platform, Strapi, DialogsCMS, Butter CMS, AgilityCMS, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sitecore Experience Platform

Top Industries

  • Financial Services
  • Information Technology and Services
  • Consumer Goods

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Sitecore Experience Platform is popular in Financial Services, Information Technology And Services, and Consumer Goods and is widely used by Enterprise, Large Enterprise, and Mid Market.

Comprehensive Insights on Sitecore Experience Platform Use Cases

How does Sitecore Experience Platform address your Content Management Challenges?

What makes Sitecore Experience Platform ideal for Engagement Management?

What solutions does Sitecore Experience Platform provide for Workflow Management?

What benefits does Sitecore Experience Platform offer for Communication Management?

Why is Sitecore Experience Platform the best choice for Campaign Management?

31+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Sitecore Experience Platform solved their Content Management Systems needs. Cuspera uses 1415 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Sitecore Experience Platform testimonial

Lisanne Smink

Product Owner, Omnichannel Acquisition team

Van Lanschot

We want to offer customized content to customers and prospects so they only have to tell their story once. Testimonial By Lisanne Smink
Sitecore Experience Platform testimonial

Richard Post

Corporate Product Owner

Aeres

The better we appeal to all our target groups, the more likely they will choose us. Testimonial By Richard Post
Sitecore Experience Platform testimonial

Jorg Duhr

Head of Digital Experience

SCHOTT

Sitecore makes the SCHOTT portfolio and our spirit of innovation accessible in such a flexible way that we can serve widely differing markets. Testimonial By Jorg Duhr
CUSTOMERS TESTIMONIALS
Sitecore Experience Platform testimonial

Lisanne Smink

Product Owner, Omnichannel Acquisition team

Van Lanschot

We want to offer customized content to customers and prospects so they only have to tell their story once. Testimonial By Lisanne Smink
Sitecore Experience Platform testimonial

Richard Post

Corporate Product Owner

Aeres

The better we appeal to all our target groups, the more likely they will choose us. Testimonial By Richard Post
Sitecore Experience Platform testimonial

Jorg Duhr

Head of Digital Experience

SCHOTT

Sitecore makes the SCHOTT portfolio and our spirit of innovation accessible in such a flexible way that we can serve widely differing markets. Testimonial By Jorg Duhr

Case Studies

Information Technology and Services

Case Study FIS

How FIS leverages Sitecore to improve its personalization and increase website engagement by more than 200%

Education

Case Study Aeres

How using Sitecore Experience Platform, Aeres manages and create new sites as and when educational institutions become a part of their organization.

Banking

Case Study Van Lanschot

How Van Lanschot delivers standout customer experiences with Sitecore, boosting conversions and engagement by taking a personal approach

Financial Services

Case Study CWB Financial Group

How Canadian Western Bank enhances its fortunes with Sitecore Experience Platform

Consumer Goods

Case Study Healthspan

How Healthspan drives up revenue by 11% with Sitecore Experience Platform

Manufacturing

Case Study SCHOTT

How SCHOTT builds multi-product, multi-industry digital marketing platform with Sitecore Experience Platform

Frequently Asked Questions(FAQ)

for Sitecore Experience Platform

What is Sitecore Experience Platform?

Sitecore Experience Platform is a content management solution that is combined with customer experience management. It allows control of the overall customer experience throughout websites and apps.

It combines customer data, analytics, AI, and marketing automation capabilities to nurture customers throughout their journey with personalized content in real-time, across any channel. It delivers personalized content across channels, connects with customers across the globe with multisite and multilingual content management, understands the audience, and optimizes experiences with native analytics, testing, optimization, and machine learning capabilities.

It conquers omnichannel delivery, accelerates personalization with AI, gains deep customer insights, automates cross-channel campaigns, personalizes to engage audiences, and rapid deployment options. Key features include experience editor, Sitecore AI, Sitecore cortex, enhanced editing experience, Sitecore experience database, Sitecore® experience accelerator (SXA), marketing automation, and more.

What is Sitecore Experience Platform used for?

Sitecore Experience Platform is a Content Management Systems Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Content Management, Engagement Management and Workflow Management .

What are the top features of Sitecore Experience Platform?

Personalization, Templates and SEO are some of the top features of Sitecore Experience Platform.

Who uses Sitecore Experience Platform?

Sitecore Experience Platform is used by Financial Services, Information Technology And Services and Consumer Goods among other industries.

What are Sitecore Experience Platform alternatives?

Strapi, DialogsCMS, Butter CMS and AgilityCMS are popular alternatives for Sitecore Experience Platform.

Where is Sitecore Experience Platform located?

Sitecore Experience Platform is headquartered at 101 California Street, Suite 1600, San Francisco, CA, 94111.
lightning

Peers used Sitecore Experience Platform for content management and engagement management

Sitecore Experience Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.33/5 ★

Read Reviews (12)
Analytics

4.38/5 ★

Read Reviews (87)
Custom Reports

3.96/5 ★

Read Reviews (150)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.33/5 ★

Read Reviews (12)
Analytics

4.38/5 ★

Read Reviews (87)
Custom Reports

3.96/5 ★

Read Reviews (150)

Software Failure Risk Guidance

?

for Sitecore Experience Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Sitecore Experience Platform

Sitecore News

Awards

Sitecore Awarded 2025 CSO for Excellence in Cybersecurity Innovation - MarTech Cube

Sitecore received the 2025 CSO Award for Excellence in Cybersecurity Innovation, recognizing its leadership in advancing secure digital experience platforms. This honor highlights Sitecores commitment to cybersecurity in content management and digital marketing technology.

Awards

Sitecore Receives 2025 CSO Award for Excellence in Cybersecurity Innovation - PR Newswire

Sitecore has received the 2025 CSO Award for excellence in cybersecurity innovation, recognizing its achievements in advancing security solutions within the enterprise software sector.

M&A

Constant Contact Acquires Moosend from Sitecore - MarTech Cube

Constant Contact has acquired Moosend, an email marketing automation platform, from Sitecore. This transaction marks Sitecore's divestiture of Moosend, allowing Constant Contact to expand its digital marketing capabilities. The deal reflects Sitecore's strategic focus on its core digital experience platform offerings.

Executive

Sitecore Taps Veteran Eric Stine as CEO to Lead Next Phase of Growth and Innovation

Sitecore has appointed Eric Stine as CEO, effective immediately. Stine, previously COO, was key to growing Sitecores AI-enabled XM Cloud customer base and global revenue. He succeeds Dave OFlanagan and will lead the companys next phase of growth and innovation.

Sitecore Profile

Company Name

Sitecore

Company Website

https://www.sitecore.com/

Year Founded

2001

HQ Location

101 California Street, Suite 1600, San Francisco, CA, 94111

Employees

501-1000

Social

Financials

PRIVATE