Sitecore Experience Platform Overview

This is a summary of the comprehensive capabilities and benefits of Sitecore Experience Platform based on over 1415 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Sitecore Experience Platform, Kentico Kontent, idev CMS, Joomla! CMS, Sitefinity, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Sitecore Experience Platform is right for your needs? Our Cuspera AI engine can evaluate how Sitecore Experience Platform fits your specific business needs, industry, and context. Get your personalized assessment report today.

Sitecore Experience Platform supports business activities such as:

  • Content Management
  • Engagement Management
  • Workflow Management
  • Communication Management
  • Campaign Management

Sitecore Experience Platform can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Enhance Customer Relationships, Enter New Markets Internationally Or Locally, Improve ROI, etc. It can help manage these activities if you use Website and Mobile for these needs. As a solution, Sitecore Experience Platform's capabilities include Personalization, Templates, and SEO.

Sitecore Experience Platform was founded in 2001. Financial Services Vertical is its biggest customer base.

Reviews

"The better we appeal to all our target groups, the more likely they will choose us. " - Richard Post

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Sitecore Experience Platform solved their Content Management Systems needs. Cuspera uses 1415 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Sitecore Experience Platform.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Improve Digital And Social Presence
  • Grow Market Share
  • Scale Best Practices
  • Improve Efficiency
  • Build Brand Awareness
  • Shorten Ramp Up Time
  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Launch New Products
  • Improve Internal Communications
See all business priorities See less business priorities

Use Cases

Peers recommend Content Management , Engagement Management , Workflow Management , as the business use cases that they have been most satisfied while using Sitecore Experience Platform.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Content Management with Website

4.77/5 ★

Read Reviews (151)

"...The headless architecture facilitates omnichannel experiences and allows marketing and content teams to update experiences on other channels without developer/IT help...." Case Study FIS
content curation

4.52/5 ★

Read Reviews (32)

"...Seamless ui experience when updating content or creating new pages...."
content publishing

4.22/5 ★

Read Reviews (10)

"...Sitecore is streamlined and allows us to publish our content in a smooth, seamless process...."
searching for content

4.16/5 ★

Read Reviews (2)

"...Refreshes faster than the previous CMS we used, meaning we see our new content live sooner...."
content sharing

3.08/5 ★

Read Reviews (2)

"...Shared content and personalized content has become much easier, which allows us to be more effective...."
Engagement Management with Website

4.78/5 ★

Read Reviews (69)

"...Personal engagement questions from customers...."
engaging and following up

4.69/5 ★

Read Reviews (48)

"...Marketing Apps all in one, customer centric articulated to empower consumers engagement...."
engaging with scheduling & cadence

3.42/5 ★

Read Reviews (1)

"Sitecore makes the SCHOTT portfolio and our spirit of innovation accessible in such a flexible way that we can serve widely differing markets."
Workflow Management with Website and Mobile

4.84/5 ★

Read Reviews (36)

"...Some really enjoy workflow, some security, some integration points that Sitecore allows...."
PEER EXPERIENCES
Content Management with Website

4.77/5 ★

Read Reviews (151)

"...The headless architecture facilitates omnichannel experiences and allows marketing and content teams to update experiences on other channels without developer/IT help...." Case Study FIS
content curation

4.77/5 ★

Read Reviews (32)

content publishing

4.77/5 ★

Read Reviews (10)

searching for content

4.77/5 ★

Read Reviews (2)

content sharing

4.77/5 ★

Read Reviews (2)

Engagement Management with Website

4.78/5 ★

Read Reviews (69)

"...Personal engagement questions from customers...." Peer review by Bart V, Partner
engaging and following up

4.78/5 ★

Read Reviews (48)

engaging with scheduling & cadence

4.78/5 ★

Read Reviews (1)

Workflow Management with Website and Mobile

4.84/5 ★

Read Reviews (36)

"...Some really enjoy workflow, some security, some integration points that Sitecore allows...." Peer review by Sasha T, Sitecore Technical Director, Internet

31+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1415 insights from peers and experts to help you assess how these Sitecore Experience Platform use cases fit your Content Management Systems needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Richard Post

Corporate Product Owner

Aeres

The better we appeal to all our target groups, the more likely they will choose us. Testimonial By Richard Post

Lance Korsun

Director of Marketing Product Management

FIS

No longer are we just updating content and hoping it sticks, We’re using Sitecore’s capabilities to understand customers better, target content accurately, and get information to the right audiences faster. Testimonial By Lance Korsun

Lisanne Smink

Product Owner, Omnichannel Acquisition team

Van Lanschot

We want to offer customized content to customers and prospects so they only have to tell their story once. Testimonial By Lisanne Smink
CUSTOMERS TESTIMONIALS

Richard Post

Corporate Product Owner

Aeres

The better we appeal to all our target groups, the more likely they will choose us. Testimonial By Richard Post

Lance Korsun

Director of Marketing Product Management

FIS

No longer are we just updating content and hoping it sticks, We’re using Sitecore’s capabilities to understand customers better, target content accurately, and get information to the right audiences faster. Testimonial By Lance Korsun

Lisanne Smink

Product Owner, Omnichannel Acquisition team

Van Lanschot

We want to offer customized content to customers and prospects so they only have to tell their story once. Testimonial By Lisanne Smink

Case Studies

COMPANY CASE STUDIES
Case Study Van Lanschot

How Van Lanschot delivers standout customer experiences with Sitecore, boosting conversions and engagement by taking a personal approach

Read More
Case Study CWB Financial Group

How Canadian Western Bank enhances its fortunes with Sitecore Experience Platform

Read More
Case Study FIS

How FIS leverages Sitecore to improve its personalization and increase website engagement by more than 200%

Read More

Based on peer insights

Cuspera recommends Sitecore Experience Platform for

Use Cases Content Management , Engagement Management , Workflow Management
Medium Website, Mobile
Features Personalization, Templates, SEO
Business Priorities Acquire Customers, Increase Sales & Revenue, Enhance Customer Relationships
Industries Financial Services, Information Technology And Services, Consumer Goods

Frequently Asked Questions(FAQ)

for Sitecore Experience Platform

What is Sitecore Experience Platform?

Sitecore Experience Platform is a content management solution that is combined with customer experience management. It allows control of the overall customer experience throughout websites and apps.

What is Sitecore Experience Platform used for?

Sitecore Experience Platform is a Content Management Systems Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Content Management, Engagement Management and Workflow Management .

What are the top features of Sitecore Experience Platform?

Personalization, Templates and SEO are some of the top features of Sitecore Experience Platform.

Who uses Sitecore Experience Platform?

Sitecore Experience Platform is used by Financial Services, Information Technology And Services and Consumer Goods among other industries.

What are Sitecore Experience Platform alternatives?

Kentico Kontent, Idev CMS, Joomla! CMS and Sitefinity are popular alternatives for Sitecore Experience Platform.

Where is Sitecore Experience Platform located?

Sitecore Experience Platform is headquartered at 101 California Street, Suite 1600, San Francisco, CA, 94111.

Popular Business Setting

for Sitecore Experience Platform

Top Industries

  • Financial Services
  • Information Technology and Services
  • Consumer Goods

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Peers used Sitecore Experience Platform to Acquire customers and Increase sales & revenue

Peer and Expert Opinion on Features

for Sitecore Experience Platform

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.70/5 ★

Read Reviews (212)
Templates

2.42/5 ★

Read Reviews (26)
SEO

4.34/5 ★

Read Reviews (9)
FEATURES RATINGS AND REVIEWS
Personalization

4.70/5 ★

Read Reviews (212)
Templates

2.42/5 ★

Read Reviews (26)
SEO

4.34/5 ★

Read Reviews (9)

IT and Other Capabilities

for Sitecore Experience Platform

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.93/5 ★

Read Reviews (25)
Data Import

3.30/5 ★

Read Reviews (63)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.93/5 ★

Read Reviews (25)
Data Import

3.30/5 ★

Read Reviews (63)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

3.27/5 ★

Read Reviews (6)
24/7 Support

3.23/5 ★

Read Reviews (113)
Chat Support

3.02/5 ★

Read Reviews (6)
Phone Support

2.94/5 ★

Read Reviews (5)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

3.27/5 ★

Read Reviews (6)
24/7 Support

3.23/5 ★

Read Reviews (113)
Chat Support

3.02/5 ★

Read Reviews (6)
Phone Support

2.94/5 ★

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.33/5 ★

Read Reviews (12)
Analytics

4.38/5 ★

Read Reviews (87)
Custom Reports

3.96/5 ★

Read Reviews (150)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.33/5 ★

Read Reviews (12)
Analytics

4.38/5 ★

Read Reviews (87)
Custom Reports

3.96/5 ★

Read Reviews (150)

Software Failure Risk Guidance

?

for Sitecore Experience Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Sitecore Experience Platform

Vendor Profile Details

Company Name

Sitecore

Company Website

https://www.sitecore.com/

Year Founded

2001

HQ Location

101 California Street, Suite 1600, San Francisco, CA, 94111

Employees

501-1000

Social

Financials

PRIVATE