Simplify360: Reviews, Testimonials and Expert Opinions

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Simplify360: Experience and build cross channel relationships and delight customers

Simplify360 Overview

This is a summary of the comprehensive capabilities and benefits of Simplify360 based on over 300 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Simplify360, GetMoreReviews, Rannko, Reputation.com, Chatmeter Platform, etc., all belong to a category of solutions that help Social CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Simplify360 is right for your needs? Our Cuspera AI engine can evaluate how Simplify360 fits your specific business needs, industry, and context. Get your personalized assessment report today.

Simplify360 supports business activities such as:

Social Media Management
Engagement Management
Communication Management
Reputation Management
Rating And Review Management

Simplify360 can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Improve Brand Engagement, Build Brand Awareness, and Increase Sales & Revenue. It can help manage these activities if you use Social Media and Omnichannel for these needs. As a solution, Simplify360's capabilities include Dashboard.

Simplify360 was founded in 2009. Marketing and Advertising Vertical is its biggest customer base.

Reviews

"In an ever-changing world of social media customer service, Simplify360's omnichannel message first, scalable platform with optimization features has allowed Xiaomi to hit the ground running and has helped improve our efficiency and scale of operati...ons. " - MI

Cuspera Reviews

100 buyers and buying teams have used Cuspera to assess how well Simplify360 solved their Social CRM needs. Cuspera uses 300 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social CRM needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Simplify360.

See all business priorities

Use Cases

Peers recommend Social Media Management , Engagement Management , Communication Management , as the business use cases that they have been most satisfied while using Simplify360.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES	RATINGS	CUSTOMER AND EXPERT EXPERIENCES
Social Media Management with Social Media	4.81/5 ★ Read Reviews (33)	"...ORM is the primary, followed up by campaign effectiveness and social amplification tracking...." Peer review by Ashish T, General Manager, Digital Marketing, Real Estate
social media analytics	4.86/5 ★ Read Reviews (16)	"...You may want to look at the analytics and reporting capability of the tool, and customize for your personal needs...." Peer review by Verified User, Former Employee in Engineering, Information Services
monitoring social media	4.67/5 ★ Read Reviews (7)	"...We would recommend Simplify 360 to anyone looking for brand monitoring and social engagement from a simple to use dashboard...." Peer review by Tom Ski (Social Media Marketing Specialist), Executive Vice President, Be Wisdom
engaging on social media	4.62/5 ★ Read Reviews (6)	"...It offers unified view of customer engagement across the social media and a 360-degree view of customers through deep integration with Enterprise CRM...." Peer review
Engagement Management with Social Media and Omnichannel	4.89/5 ★ Read Reviews (22)	"...Great and interactive UI; easy to set-up profileseamless flow in monitoring, engagement and campaign analyticsVery powerful Twitter and FAcebook Insights..." Peer review by Robin Banerjee, Co Founder, TBG Commercial Trading Pvt Ltd.
engaging and following up	4.87/5 ★ Read Reviews (19)	"...We would recommend Simplify 360 to anyone looking for brand monitoring and social engagement from a simple to use dashboard...." Peer review by Tom Ski (Social Media Marketing Specialist), Executive Vice President, Be Wisdom
Communication Management with Social Media	4.80/5 ★ Read Reviews (12)	"...Categories: Social Media Monitoring...." Peer review
tracking & monitoring communications	4.67/5 ★ Read Reviews (7)	"...Categories: Social Media Monitoring...." Peer review
sending & publishing communications	4.34/5 ★ Read Reviews (3)	"...BeFirst publishes to multiple social channels for clients...." Peer review by Tom Ski (Social Media Marketing Specialist), Executive Vice President, Be Wisdom

PEER EXPERIENCES
Social Media Management with Social Media	4.81/5 ★ Read Reviews (33)
"...ORM is the primary, followed up by campaign effectiveness and social amplification tracking...." Peer review by Ashish T, General Manager, Digital Marketing, Real Estate
social media analytics	4.81/5 ★ Read Reviews (16)
monitoring social media	4.81/5 ★ Read Reviews (7)
engaging on social media	4.81/5 ★ Read Reviews (6)
Engagement Management with Social Media and Omnichannel	4.89/5 ★ Read Reviews (22)
"...Great and interactive UI; easy to set-up profileseamless flow in monitoring, engagement and campaign analyticsVery powerful Twitter and FAcebook Insights..." Peer review by Robin Banerjee, Co Founder, TBG Commercial Trading Pvt Ltd.
engaging and following up	4.89/5 ★ Read Reviews (19)
Communication Management with Social Media	4.80/5 ★ Read Reviews (12)
"...Categories: Social Media Monitoring...." Peer review
tracking & monitoring communications	4.80/5 ★ Read Reviews (7)
sending & publishing communications	4.80/5 ★ Read Reviews (3)

17+ more Business Use Cases

Our AI advisor, Wyz, harnessed 300 insights from peers and experts to help you assess how these Simplify360 use cases fit your Social CRM needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
MI	In an ever-changing world of social media customer service, Simplify360's omnichannel message first, scalable platform with optimization features has allowed Xiaomi to hit the ground running and has helped improve our efficiency and scale of operations. Testimonial By MI
Hyundai	Simplify360 not only enabled us to achieve review feedback monitoring and insights for 980 dealers, but have also allowed us to seamlessly and efficiently respond to end customers thereby improving our brand image. Testimonial By Hyundai

CUSTOMERS	TESTIMONIALS
MI	In an ever-changing world of social media customer service, Simplify360's omnichannel message first, scalable platform with optimization features has allowed Xiaomi to hit the ground running and has helped improve our efficiency and scale of operations. Testimonial By MI
Hyundai	Simplify360 not only enabled us to achieve review feedback monitoring and insights for 980 dealers, but have also allowed us to seamlessly and efficiently respond to end customers thereby improving our brand image. Testimonial By Hyundai

Based on peer insights

Cuspera recommends Simplify360 for

	Use Cases	Social Media Management , Engagement Management , Communication Management
	Medium	Social Media, Omnichannel
	Features	Dashboard
	Business Priorities	Enhance Customer Relationships, Acquire Customers, Improve Brand Engagement
	Industries	Marketing And Advertising, Information Services, Automotive