Shorthand: Product updates, Customer stories, and Insights | 2026 Cuspera

Shorthand helped BCM Group, a marketing and advertising agency, deliver immersive visual stories for clients without custom coding. The platform's drag-and-drop features enabled fast project delivery... and creative experimentation. BCM Group saw excellent dwell time and strong engagement on published stories. Shorthand also streamlined internal processes and improved client satisfaction. The agency values the seamless partnership and flexibility Shorthand provides.
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Shorthand helped Imperial College London boost feature story engagement. After nine months, stories saw 142% more unique pageviews and 50% higher average time on page. The university used Shorthand t...o create immersive digital stories and digitize their alumni magazine. The platform's ease of use and strong onboarding made adoption simple for multiple teams. Regular training and flexible content blocks enabled creative storytelling across the university.
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Shorthand helped Remedy Health Media create over 300 multimedia stories, boosting engagement and time spent by users. The platform replaced an outdated in-house tool, offering modern, flexible multim...edia features and mobile support. Editors now build custom, visually rich content without developer help. Remedy Health Media saw more user engagement and longer reading times with Shorthand stories, especially on mobile. The team also won Gold at the 2021 Digital Health Awards for their Deeply Rooted project.
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Shorthand helped RELX boost internal communications. RELX saw a tenfold increase in reads for staff stories. Employee Net Promoter Scores rose by 20 points to record highs. Cost per read dropped to u...nder a penny, far lower than video. The team now publishes one story per week, reaching up to 200,000 reads a year. Shorthand is now central to RELX's media strategy.
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Shorthand helps ActionAid create immersive digital stories and landing pages. ActionAid saw higher engagement rates and lower bounce rates after switching from custom CMS templates to Shorthand. The ...platform saves time and money by removing the need for custom coding. ActionAid uses Shorthand to share stories with child sponsors and for campaigns like 'Women by Women.' Feedback from supporters is very positive. Shorthand enables visually rich content without design skills.
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Shorthand helped the Sydney Opera House create immersive visual stories and interactive experiences. The content team used Shorthand to build photo essays and virtual escape rooms, including 'Trial o...f wisdom' and 'The disappearing act.' Their escape rooms saw over 10,000 attempts in two weeks and kept high engagement for 18 months. The average time-on-page for the first escape room reached 13.5 minutes. Shorthand enabled a small team to deliver world-class digital storytelling without coding.
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