Hospitality Case Studies and Success Stories with SevenRooms
CASE STUDY Solotel
SevenRooms helped Solotel bring all their guest data into one place. Solotel used to spend a lot of time pulling data from different systems. With SevenRooms, they now have a central database for all... 26 venues. This lets them run better marketing campaigns and give guests a more personal experience. The team saves time and works more efficiently. Data consolidation with SevenRooms led to higher revenue and better guest retention.
SevenRooms helped Gosford RSL improve member engagement and Google reviews using automation and AI. The club used SevenRooms' CRM, marketing automation, and review management tools. Automated emails ...led to a 54% open rate and $121,380 in revenue in less than a year. The platform helped the team address negative feedback quickly and improve their Google score. SevenRooms allowed Gosford RSL to manage over 30,000 covers a month while keeping a personal touch with members.
SevenRooms' Email Marketing helped Balance Hospitality Group drive $1.3M in revenue and 18,000 covers across three venues in 18 months. The group used personalized email campaigns to target VIPs and ...loyal guests. They switched from multiple tools to SevenRooms for integrated CRM and marketing. The average open rate for their campaigns was 59%. Filipa Castanheira, the manager, focused on matching each venue's vibe and tracking results to improve guest engagement.
SevenRooms helped Darwin Brasserie improve their reservation process. The restaurant added a premium window seat option using SevenRooms. This led to a 626% increase in digital sales from window seat... bookings in just two months. The new system made it easy for guests to reserve special tables and reduced complaints. The change also improved guest experience and made operations smoother.
SevenRooms helped The Mulberry Group improve their email marketing. The group switched from OpenTable to SevenRooms in March 2022. They saved $256K AUD in cover fees and generated $112K AUD in extra ...revenue in five months. The Mulberry Group also grew their email subscriber list. The platform helped them create a more personal dining experience and bring back more guests.
SevenRooms helped Liquid & Larder, an Australian hospitality group, manage high demand at their four venues. They used the Priority Alerts feature to fill tables automatically when cancellations happ...ened. In six months, this feature drove 962 reservations and 2,583 covers. The system reduced stress for staff and made guests feel valued. SevenRooms also helped optimize floor plans, letting more guests book tables and increasing traffic on slow days.
SevenRooms helped Beverly Rooftop boost revenue with its CRM, Marketing, and Reservation platform. The team used email marketing and automation to generate $285,690 in six months. They also made $94,...991 from reservation upgrades in a year. Email campaigns had a 41% open rate and brought in 2,846 covers. Automated emails had a 59% open rate and drove rebookings. SevenRooms made it easy to track results and personalize guest experiences.
SevenRooms helped Terra Solis, a top Dubai destination, upgrade its CRM, marketing, and operations. Terra Solis needed a better way to manage bookings, marketing, and payments. With SevenRooms, they ...centralized bookings, automated guest emails, and improved payment collection. In six months, they generated AED 4.2M in revenue. Automated emails brought in AED 110,137, and prepayments reached AED 1,374,814. Terra Solis saw fewer cancellations and better guest experiences.
Fabio Viviani Hospitality used SevenRooms’ Text Marketing to connect with restaurant guests and boost revenue. They ran campaigns to promote events like Easter brunch, quickly selling out and generat...ing $5,800 within an hour. Over six months, their text marketing brought in $440,000 in revenue and 5,726 guests. The team found SevenRooms easy to use and valued its integration features. They improved results by using friendly language and optimizing message timing.
SevenRooms helped Atelier House Hospitality improve marketing and guest experience. The team used SevenRooms' CRM and marketing automation to collect guest data and send targeted emails. This led to ...538,447 AED in extra revenue and 3,698 covers in one year. Their email open rate reached 62 percent, double the average. The platform also made review management and team training easier. Atelier House Hospitality now relies less on outside marketing tools.
SevenRooms helped FoodFund International improve guest loyalty in Dubai's competitive dining market. FoodFund International used SevenRooms' reservation and CRM platform to clean up guest data and au...tomate email marketing. They sent targeted, personalized emails to guests using marketing automation. In nine months, these automated emails generated 2,932 covers and 654,083 AED in extra revenue. The platform also let them customize branding for each restaurant, creating a unique guest experience.
SevenRooms helped The Island Quarter boost guest retention by 10% in one year. The venue used SevenRooms' event management software to manage bookings, collect guest data, and integrate with other sy...stems. In six months, The Island Quarter generated over £33,000 in upgrades, experiences, and prepayments. The team doubled reservations with prepayments and grew their guest database to over 30,000. SevenRooms' integration and data tools made event management easier and more profitable.
SevenRooms helped Nobu London Old Park Lane save £317K by switching to direct, commission-free reservations. The restaurant used SevenRooms to improve the online booking process and reduce calls to t...he reservations team. They personalized the guest experience before, during, and after visits. Marketing automation tools boosted repeat visits. Nobu London Old Park Lane achieved a 45X ROI in the first 8 months.
SevenRooms' Email Marketing solution helped Tagomago, a Dubai restaurant and beach club, attract over 2,400 guests and generate AED 598,541 in less than a year. Tagomago used personalized email campa...igns to drive guest loyalty and bookings. The marketing team focused on unique experiences and high-quality visuals instead of discounts. They tracked open rates, click-throughs, and direct revenue from email. Tagomago plans to use deeper segmentation for even more targeted campaigns in the future.
SevenRooms helped Al Aseel manage bookings across ten venues in Sydney. The platform reduced manual work and improved shift control. Al Aseel used prepayments and flexible booking to cut no-shows and... boost revenue. In one year, revenue grew by 116%. Prepayment revenue increased by 166%. Staff now spend less time on floor plans and more time with guests.
SevenRooms helped Groot Hospitality scale its Miami venues by unifying marketing, CRM, and guest engagement. Groot moved all email marketing from Mailchimp to SevenRooms, saving up to $10,000 a month.... The team now sends millions of emails and tracks reservations from campaigns. They use guest data to segment and personalize marketing, tagging VIPs and event attendees. SevenRooms lets Groot run faster campaigns and deliver tailored guest experiences.
Restaurants Case Studies and Success Stories with SevenRooms
CASE STUDY The Apollo Group
The Apollo Group used SevenRooms to automate email marketing across four restaurant locations. They wanted to speed up table turns and give more personal service as their business grew. With SevenRoo...ms, they drove $500K AUD in extra revenue in the first year. They added 182,000 emails to their CRM. They also saved $1.6M AUD in cover fees over 2.5 years.
SevenRooms helped Fazenda deliver better guest experiences. Fazenda used the platform to increase monthly covers by up to 39% year over year. They built a single guest database for all their location...s. They grew their email subscriber list. Marketing automation tools helped them get more repeat visits. Fazenda expanded to new cities with the help of SevenRooms.
