Hospitality Case Studies and Customer Success Stories with SevenRooms
Mina Group
- Hospitality
- Large
San Francisco, USA
Mina Group used SevenRooms to manage guest experiences across 40 venues. They eliminated third-party commission fees on all reservations and... orders. The team grew their CRM to over 1 million guest profiles. AI-powered table management helped streamline operations. Marketing automation tools increased guest loyalty. SevenRooms supported personalized service for 3.2 million guests.
Marea, the Michelin-starred flagship of Altamarea Group, used SevenRooms to boost revenue in 2021. The restaurant eliminated third-party commission fees... on all reservations and orders. They managed delivery and takeout alongside on-premise service using the platform. With SevenRooms marketing automation, Marea generated over $400,000 in extra revenue. The team improved guest experience while growing their business.
Inception Group used SevenRooms to connect guest profiles across 9 venues. The team gave 86 users access to full guest... history. They activated a GDPR-compliant booking widget. Online bookings increased by 20%. The solution helped Inception Group scale its operations and improve guest management.
IGC Hospitality used SevenRooms to manage operations across twelve venues. They saved $4 million by using direct, commission-free covers. SevenRooms... helped them build a single guest database for all locations. The platform enabled ticketed events and prepaid experiences. IGC improved guest service with data-driven hospitality at every stage.
LDV Hospitality used SevenRooms' Paylink tool at Gurney’s Resort Beach Clubs. They reduced no-shows and tracked no-show rates. The team... processed electronic payments for reservations. They eliminated faxed and emailed credit card forms. This improved guest experience and helped double revenue.
SevenRooms integrated with Oracle’s MICROS Simphony POS for Fire & Vine Hospitality. The platform gave real-time access to guest spend... data and itemized history. Staff used these insights to improve guest engagement and manage tables more efficiently. The system helped build guest profiles across all properties. Fire & Vine enhanced their loyalty program and delivered more personalized service.
Fire & Vine Hospitality used SevenRooms across 8 restaurants in the Pacific Northwest. They needed strong guest profiles to deliver... great service and recognize repeat guests. SevenRooms' POS integration helped track and log guest spend in real time. The CEO said SevenRooms is different from other vendors. Fire & Vine forecasts $1.5 million in savings from this solution.
Ethan Stowell Restaurants switched from their old guest management platform to SevenRooms. The previous system blocked data sharing and charged... cover fees. With SevenRooms, ESR gained complete guest profiles and shared data across 14 venues. They used new features to sell special experiences online. The group also cut table turn-time by 30 minutes.
SevenRooms helped Harts Group double group bookings at Barrafina’s Borough Yards location, increasing from 22 to 52 in four months. The Group Bookings... feature let guests see and book private spaces online, reducing manual work for staff. Across three venues, group bookings generated £63,173 in revenue and 838 covers in four months. The platform’s automation and POS integration saved time and improved team efficiency. SevenRooms CRM enabled smarter, personalized marketing to drive repeat business.
edition Hospitality (Nomad)
- Hospitality
- Medium
Sydney, Australia
SevenRooms helped edition Hospitality's Nomad venues manage group and private event bookings with ease. The platform replaced manual coordination with... real-time visibility, streamlining reservations and event management. Nomad Sydney saw a 30% year-over-year growth in event covers and 16% growth in event bookings. Nomad Melbourne achieved 15% growth in event covers and 10% growth in event bookings. Guests now book online, select menus, and add upgrades, boosting revenue and reducing admin work.
SevenRooms helped The Mulberry Group in Melbourne boost revenue by $112k AUD in five months. The group switched from OpenTable... to SevenRooms for email marketing and reservations. They saved $256k AUD in cover fees. The platform also helped them grow their email subscriber list. The Mulberry Group focused on building a loyal community and personalizing guest experiences.
SevenRooms helped The Island Quarter boost guest retention by 10% in one year. The venue generated £33,000 in upgrades, experiences,... and prepayments in six months using SevenRooms' event management software. Integration with systems like QuadraNet and Airship streamlined operations. Prepaid add-ons and deposits reduced no-shows and doubled prepaid reservations. Custom branding and easy booking policies improved customer experience and revenue.
The Apollo Group used SevenRooms to boost revenue by $500K AUD in one year. They added 182,000 guest emails to... their CRM database. The group saved $1.6M AUD in cover fees over 2.5 years. SevenRooms helped them manage table turns and deliver personalized service across four restaurants. The Apollo Group streamlined operations and improved guest engagement with automated emails.
SevenRooms helped Terra Solis in Dubai generate AED 4. 2M in six months. Terra Solis used SevenRooms to centralize bookings,...automate guest emails, and streamline payments. The platform made it easy for guests to book and pay upfront. Automated marketing emails brought in AED 110,137 from 614 covers. Prepayments and event bookings reduced cancellations and boosted revenue. Terra Solis now plans to use more automation and guest personalization for future growth.
SevenRooms helped Tagomago, a Dubai restaurant and beach club, drive AED 598,541 in revenue and attract over 2,400 guests in less than a year using email marketing. The team used... SevenRooms’ platform to capture guest data and personalize campaigns. Email became a top sales channel, with clear hooks and engaging visuals. Tagomago focused on unique experiences instead of discounts to boost guest loyalty. The team plans to use deeper segmentation for even more targeted marketing.
SevenRooms helped Liquid & Larder recover 2,583 lost covers in six months using Priority Alerts. Guests set alerts for their... preferred reservation times and get notified automatically if a table opens. This automation reduced hundreds of daily email requests and made guests feel valued. The team also optimized floor plans to fill more tables, even on slow days. SevenRooms' system let them adjust table sizes and maximize reservations across all venues.
SevenRooms helped Solotel, a leading hospitality group in Australia, consolidate guest data across 26 venues. Before SevenRooms, Solotel struggled with... manual data collection and limited reporting. With SevenRooms’ CRM and marketing tools, Solotel automated guest segmentation, launched targeted campaigns, and improved upsell opportunities. In the first half of 2023, upsells generated over $120,000 AUD in extra revenue. Automated birthday campaigns drove 787 covers and $125,000 AUD. Solotel now uses data-driven insights to boost guest retention and revenue.
SevenRooms helped FoodFund International clean up guest data and merge duplicate profiles. The company used automated email campaigns to drive... 2,932 covers and generate 654,083 AED in nine months. FoodFund International now segments guests and sends targeted marketing messages. Each restaurant brand can customize its digital experience and branding. The team uses guest tags and feedback to boost repeat visits and loyalty.
Fabio Viviani Hospitality used SevenRooms’ text marketing to connect with guests and boost revenue. In six months, they generated over... $440,000 and brought in 5,726 guests through targeted SMS campaigns. The team promoted events like Easter brunch, selling out seats within hours. SevenRooms’ platform made campaign setup easy and unified, saving time and effort. Text marketing became a key part of their strategy, helping them engage customers and drive repeat business.
SevenRooms helped Beverly Rooftop in Melbourne generate $285,690 in six months through targeted email marketing and automation. The venue used... SevenRooms’ CRM and marketing tools to create personalized guest experiences and track campaign performance. Automated emails brought in $27,906 with a 59% open rate, while reservation upgrades added $94,991 in revenue over 12 months. The team used segmentation and visually engaging campaigns to boost bookings and guest loyalty. SevenRooms’ platform enabled Beverly Rooftop to streamline operations and drive revenue growth.
SevenRooms' email marketing helped Balance Hospitality Group generate over $1. 3M in revenue and 18,000 covers across three venues in...18 months. The team used guest data to send targeted, personalized emails that matched each restaurant's unique vibe. They prioritized VIPs for exclusive events and tracked which emails led to reservations and sales. The average open rate reached 59%. Filipa Castanheira refined strategies by monitoring unsubscribes and adjusting timing for maximum impact.
SevenRooms helped Atelier House Hospitality generate 538,447 AED in extra revenue in one year. The group used SevenRooms’ CRM and... automated email marketing to collect guest data and send targeted campaigns. They achieved a 62% email open rate, double the industry average. Each email brought in 23.47 AED, 4.6 times the industry standard. The team also improved guest experience with personalized service and easier review management.
SevenRooms helped Groot Hospitality cut $10,000 a month in email marketing costs by moving campaigns from Mailchimp to an integrated CRM and marketing platform. Groot uses SevenRooms... for reservations, guest engagement, and targeted email automation across 10+ Miami venues. The team segments campaigns by guest behavior, boosting reservations for new openings and events. Guest tagging in SevenRooms' CRM enables personalized service and marketing. Groot now scales marketing and operations efficiently with one solution.
SevenRooms helped Gosford RSL manage 47,000 members and over 30,000 covers a month. The platform replaced a less flexible system,... offering better marketing automation and guest engagement. Automated, personalized emails led to a 54% open rate and $121,380 in revenue in under a year. AI-driven feedback tools let the team address negative reviews before they hit Google, improving their online reputation. SevenRooms enabled Gosford RSL to scale operations while keeping a personal touch for every guest.
SevenRooms helped Groot Hospitality cut $10,000 a month in email marketing costs by moving campaigns from Mailchimp to an integrated CRM and marketing platform. Groot uses SevenRooms... for reservations, guest engagement, and targeted email automation across 10+ Miami venues. The team segments campaigns by guest behavior, tags VIPs, and links event data to guest profiles. This streamlined approach lets Groot scale marketing, boost reservations, and deliver more personalized service. SevenRooms now powers both marketing and operations for Groot Hospitality.
Tagomago, a Dubai restaurant and beach club, used SevenRooms' email marketing to drive AED 598,541 in revenue and attract over 2,400 guests in less than a year. The team focused... on guest retention by sending personalized, visually engaging emails that highlighted unique experiences instead of discounts. With SevenRooms, they tracked campaign performance and attributed bookings directly to email. Tagomago plans to use deeper segmentation for even more targeted guest engagement. Email became one of their top sales channels.
SevenRooms helped FoodFund International clean up guest data and merge duplicate profiles. The company used automated email campaigns to drive... 2,932 covers and generate 654,083 AED in nine months. FoodFund International now segments guests and sends targeted marketing to boost repeat visits. The platform lets them customize branding for each restaurant. This improved guest loyalty and increased revenue in Dubai's competitive dining market.
SevenRooms helped Terra Solis, a Dubai hospitality venue, generate AED 4. 2M in six months. The platform centralized bookings, automated...guest emails, and streamlined payments. Terra Solis used SevenRooms to manage events, poolside bookings, and prepayments. Automated email campaigns brought in AED 110,137 from 614 covers. The system reduced cancellations and improved guest experience. Terra Solis expects even greater results as they expand automation and marketing.
SevenRooms helped Gosford RSL manage 47,000 members and over 30,000 covers a month. The platform replaced a less capable system,... offering better marketing automation and guest engagement tools. Automated, personalized emails led to a 54% open rate and $121,380 in revenue in under a year. AI-powered feedback tools let the team address negative reviews before they hit Google, improving their online reputation. SevenRooms enabled Gosford RSL to scale operations while keeping a personal touch with guests.
SevenRooms’ text marketing helped Fabio Viviani Hospitality generate $440,000 in six months. The team used SMS campaigns to promote venues... and events, driving 5,726 guests in that period. Texts had a high open rate and led to sold-out events, like LAGO’s Easter brunch. The platform’s unified dashboard and integrations made campaign setup fast and easy. Multichannel opt-ins and audience insights improved engagement and reduced unsubscribes.
SevenRooms helped Atelier House Hospitality generate 538,447 AED in extra revenue in one year. The team used SevenRooms’ CRM and... marketing automation to collect guest data and send targeted emails. Each email brought in an average of 23.47 AED, 4.6 times the industry standard. The email open rate reached 62 percent, double the average. The platform also made it easier to manage guest reviews and deliver personalized service.
SevenRooms' email marketing helped Balance Hospitality Group generate over $1. 3M in revenue and 18,000 covers across three venues in...18 months. The team used guest data to send targeted, personalized emails that matched each restaurant's unique vibe. They prioritized VIPs for exclusive events and tracked which emails led to reservations and sales. The average open rate reached 59%. Filipa Castanheira refined strategies by monitoring unsubscribes and timing emails to guest habits.
SevenRooms helped The Mulberry Group boost revenue by $112k AUD in five months. The group switched from OpenTable to SevenRooms... to personalize dining and grow repeat guests. They saved $256k AUD in cover fees using the new platform. The Mulberry Group also grew their email subscriber list. SevenRooms' email marketing and reservation tools drove these results.
SevenRooms helped The Apollo Group drive $500K AUD in extra revenue in one year. The group added 182,000 guest emails... to their CRM database. They saved $1.6M AUD in cover fees over 2.5 years. The Apollo Group used SevenRooms across four restaurants in Sydney and Brisbane. The platform made table turns faster and enabled personalized service at scale. The Apollo Group grew their business with automated emails and guest data management.
SevenRooms helped Nobu London Old Park Lane save £317K by switching to direct, commission-free reservations. The restaurant reduced calls to... their reservations team by streamlining online bookings. They used SevenRooms to personalize guest experiences before, during, and after visits. Marketing automation tools boosted repeat visits. Nobu achieved a 45X ROI in just eight months with SevenRooms.
SevenRooms helped Beverly Rooftop in Melbourne generate $285,690 in six months through targeted email marketing and automation. Email campaigns brought... in $257,784 and 2,846 covers, with a 41% open rate. Automated emails added $27,906 in revenue and a 59% open rate. Reservation upgrades using SevenRooms drove $94,991 in prepaid revenue over 12 months. The platform enabled personalized guest experiences and streamlined marketing efforts.
SevenRooms helped The Island Quarter grow guest retention by 10% in one year. The venue generated over £33,000 in upgrades,... experiences, and prepayments in six months using SevenRooms' event and reservation management software. Integration with systems like QuadraNet, Airship, and Wireless Social enabled seamless data collection and centralised guest management. Prepaid add-ons and deposits reduced no-shows and doubled prepaid reservations. Customisable booking widgets and branded experiences increased customer satisfaction and repeat visits.
SevenRooms helped Liquid & Larder recover 2,583 lost covers in six months using Priority Alerts. Guests set alerts for their... preferred reservation times and get notified automatically if a table opens. This automation reduced hundreds of daily email requests and made guests feel valued. The team also optimized their floor plan to fill more tables, even on slow days. SevenRooms' system let them adjust table sizes and maximize reservations across all venues.
SevenRooms helped Solotel, a leading hospitality group in Australia, consolidate guest data across 26 venues. Before SevenRooms, Solotel struggled with... manual data collection and limited marketing insights. With SevenRooms’ CRM and marketing tools, Solotel automated guest segmentation, launched targeted campaigns, and improved upsell opportunities. In the first half of 2023, upsells generated over $120,000 AUD in extra revenue. Automated birthday campaigns drove 787 covers and $125,000 AUD. Solotel now uses data-driven insights to boost guest retention and revenue.
Restaurants Case Studies and Customer Success Stories with SevenRooms
Izzy's Steakhouse
- Restaurants
- Small
San Francisco, USA
SevenRooms helped Izzy's Steakhouse generate $450,000 in eight months. The restaurant used CRM, reservations, and email marketing tools to drive... repeat business. Email campaigns brought in over $405,000 in tracked revenue. Automated emails for first-time guests achieved a 78% open rate and $20,000 in revenue. Guest tagging and operational reports improved guest experience and floor management. SevenRooms became essential for Izzy's daily operations.
SevenRooms helped Tate Dining Room connect better with guests during the pandemic. The restaurant used custom email campaigns to engage... local regulars. They ensured consistent branding across digital channels. SevenRooms integrated with their POS to track guest spend and preferences. The team sent targeted communications and tracked results from click to check signing. This improved guest relationships and business performance.
SevenRooms helped Mango’s Tropical Café save $481K by using direct, commission-free covers. The platform unified guest data across Miami and... Orlando locations. Managers used SevenRooms to process online payments securely. They sent targeted email campaigns, driving $44K in revenue in seven months. The solution improved guest experience and streamlined operations.
Zuma used SevenRooms to manage reservations and guest experiences. They cut reservation fees by 50%. The platform helped Zuma remove... cover fees for direct bookings. Staff became more efficient. Zuma also increased repeat business using guest profiles. SevenRooms supported Zuma’s global hospitality growth.
Tartine used SevenRooms to launch a direct online ordering channel. They reduced their reliance on third-party delivery apps. The platform... helped them gather more data about off-premise guests. Automated marketing campaigns drove repeat revenue. In two months, Tartine generated $123,000 through online ordering. This improved their profits and guest engagement.
Otium used SevenRooms to improve their event strategy. They wanted to create unique guest experiences and increase revenue. SevenRooms helped... Otium streamline event operations and planning. Otium saw a 223% increase in per cover spend. The platform also improved guest satisfaction and made event execution easier. Otium built stronger relationships with guests using curated events.
Brodeur’s Bistro used SevenRooms to replace paper and pen processes. They added a virtual waitlist to manage walk-in guests. This... helped them create 9,000 new guest profiles in six months. The team used guest data to run automated marketing campaigns. They improved guest engagement and boosted retention. Operations at the host stand became faster and more accurate.
Green Rock Tap & Grill used SevenRooms to require guests to prepay table minimums and booking fees. This helped them... capture revenue up front and optimize table turns. They increased average weekly sales by 30% year-over-year. The restaurant generated $45,000 in prepaid revenue each week. SevenRooms helped Green Rock adapt their business model during the pandemic.
SevenRooms Pre-Shift helped Greca, a busy Greek taverna in Brisbane, streamline daily staff briefings. Managers saved hours each week by... using the Pre-Shift dashboard to access guest notes, reservation flows, and VIP details. The tool improved team communication and guest recognition, enhancing hospitality. Over two years, Greca saved over $466K AUD in direct bookings and generated $278K AUD in incremental revenue, achieving a 60x ROI.
SevenRooms helped Brotzeit drive $291K SGD in extra revenue in one year at four Singapore venues. Brotzeit used SevenRooms to... manage direct bookings and unify guest data. The platform replaced multiple reservation and loyalty systems. Brotzeit also used marketing automation to increase repeat visits. Reporting tools helped them track guest sentiment and improve service.
Andonis Café & Bar used SevenRooms to increase direct bookings and repeat business. They integrated Google Reserve for fee-free reservations.... The team used reporting tools to track performance at three locations. Marketing automation helped boost incremental visits. In four months, they achieved an 80x ROI with SevenRooms.
Hide used SevenRooms event management software to move private dining bookings online. In two months, they got 75 bookings, 436... covers, and £34,270 in revenue. The platform let guests see room availability and book instantly, cutting out manual emails. Smaller private rooms became more visible and started getting booked more often. The widget also made it easy for guests to pick wine and menu upgrades, boosting spend and guest satisfaction.
SevenRooms Event Management software helped Hai Hospitality speed up private dining bookings. Guests now get instant confirmations instead of waiting... 24–48 hours. The system unified reservations and private events, letting guests see availability and pricing online. Managers spend less time on paperwork and more on guest experience. Uchi Miami saw a 33% average monthly increase in bookings after using the system.
SevenRooms helped Darwin Brasserie in London boost digital sales by 626% with a premium window seat booking option. The restaurant switched... from ResDiary to SevenRooms for better reservation management and guest insights. Guests now pay extra to reserve window seats, reducing complaints and improving transparency. The new system made operations smoother and enhanced the guest experience. Window seats now sell out before standard tables, showing strong demand for the upgrade.
SevenRooms helped Al Aseel manage bookings across ten venues in Sydney. The restaurant group used SevenRooms to reduce no-shows and... automate table assignments. Prepayment features increased revenue from deposits by 166% year-over-year. Al Aseel doubled its total revenue in one year, growing by 116%. Staff now spend less time on manual work and more time with guests. The new booking system keeps more reservations within the group.
SevenRooms helped Al Aseel grow revenue by 116% in one year. The restaurant group expanded from six to ten venues... using smarter booking flows and automated seating. Prepayment features cut no-shows and increased prepayment revenue by 166%. Staff spent less time on manual tasks and more on guest service. Guests enjoyed easier bookings and a better experience across all locations.
SevenRooms helped Fazenda, a UK-based restaurant group, grow monthly covers by 39% year over year. Fazenda used SevenRooms to build... a unified guest database across multiple locations. The platform enabled significant growth in opted-in email subscribers. Marketing automation tools boosted incremental visits and improved guest experiences both online and offline.
SevenRooms helped Darwin Brasserie in London boost digital sales by 626% with a premium window seat booking option. The restaurant switched... from ResDiary to SevenRooms for better reservation management and guest insights. The new system made it easy for guests to reserve window seats for an extra fee, reducing complaints and improving transparency. The upgrade process was smooth, with all data transferred in under 48 hours. The window seat strategy increased revenue without extra costs and improved the guest experience.
Entertainment Case Studies and Customer Success Stories with SevenRooms
SPIN
- Entertainment
- Medium
New York, USA
SevenRooms helped SPIN increase reservations by 300% across nine locations. SPIN used SevenRooms to collect advance revenue and manage events... better. The platform enabled SPIN to tie together multiple properties and integrate with Tripleseat. SPIN improved marketing visibility and nurtured customers with targeted messages. Online reservations and split-testing offers supported their growth.
Maple Leaf Sports & Entertainment (MLSE)
- Entertainment
- Large
Toronto, Canada
SevenRooms helped Maple Leaf Sports & Entertainment save over $48,000 a year by eliminating booking fees. MLSE integrated SevenRooms with... Simphony POS to track guest spending across five venues. The team improved their booking process and gained better data visibility. Email marketing effectiveness increased 11.5 times. MLSE now tailors guest experiences and manages reservations directly. The solution supports high-volume operations at Scotiabank Arena.
Flat Iron Square used SevenRooms to increase bookings and revenue. They started taking table reservations in their beer garden for... the first time. They promoted unique experiences and ticketed events. In 8 months, they generated £127,000 in prepaid revenue. Marketing automation tools helped boost visits. SevenRooms helped them capture more revenue up front.
Food & Beverages Case Studies and Customer Success Stories with SevenRooms
Long Meadow Ranch
- Food & Beverages
- Small
St. Helena, USA
Long Meadow Ranch used SevenRooms to double guest spend and increase crossover bookings. They unified restaurant and wine tasting reservations... on one landing page. No-shows and late cancellations dropped from 15% to 1%. The team tracked guest feedback and reviews for better reputation management. SevenRooms helped them market unique experiences and improve guest engagement.
