ServiceChannel Overview
This is a summary of the comprehensive capabilities and benefits of ServiceChannel based on over 1438 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
ServiceChannel, Commusoft, RazorSync, FieldEdge, NextService Field Service Software, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if ServiceChannel is right for your needs? Our Cuspera AI engine can evaluate how ServiceChannel fits your specific business needs, industry, and context. Get your personalized assessment report today.
ServiceChannel supports business activities such as:
- Proposal & Quote Management
- Social Media Analytics
- Order Management
- Competitive Intelligence
- Training & Onboarding
ServiceChannel can help you with many business goals, such as Improve ROI, Scale Best Practices, Acquire Customers, Enhance Customer Relationships, Manage Risk, etc. It can help manage these activities if you use E-Mail and Website for these needs. As a solution, ServiceChannel's capabilities include Ticketing, Recording, Personalization, etc.
ServiceChannel Retail Vertical is its biggest customer base.
Reviews
"...Further, you can compare, reject or approve proposals and inform the results to competing contractors...." Peer review from Featured Customers
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well ServiceChannel solved their Field Service Management needs. Cuspera uses 1438 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Business Priorities
Improve ROI and Scale Best Practices are the most popular business priorities peers achieved using ServiceChannel.
Use Cases
Peers recommend Proposal & Quote Management , Social Media Analytics , Order Management , as the business use cases that they have been most satisfied while using ServiceChannel.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Proposal & Quote Management with E-Mail |
3.83/5 ★ |
"...Further, you can compare, reject or approve proposals and inform the results to competing contractors...." Peer review from Featured Customers |
| Social Media Analytics with Website |
4.95/5 ★ |
"...The software consists of four main modules: Manage (service automation), Find (contractor management), Pay (financial management), and Analyze (analytics and business intelligence).Benefits Range of Capabilities ServiceChannel is a facilities management solution that empowers enterprises with multiple sites to manage all maintenance and repair activities from one dashboard...." Peer review from Featured Customers |
| Order Management |
4.94/5 ★ |
"...ServiceChannel is the best work order management system on the market...." Peer review by Brian Peoples, Director of Facilities, Core Power Yoga |
| PEER EXPERIENCES | |
|---|---|
| Proposal & Quote Management with E-Mail |
3.83/5 ★ |
"...Further, you can compare, reject or approve proposals and inform the results to competing contractors...." Peer review from Featured Customers |
|
| Social Media Analytics with Website |
4.95/5 ★ |
"...The software consists of four main modules: Manage (service automation), Find (contractor management), Pay (financial management), and Analyze (analytics and business intelligence).Benefits Range of Capabilities ServiceChannel is a facilities management solution that empowers enterprises with multiple sites to manage all maintenance and repair activities from one dashboard...." Peer review from Featured Customers |
|
| Order Management |
4.94/5 ★ |
"...ServiceChannel is the best work order management system on the market...." Peer review by Brian Peoples, Director of Facilities, Core Power Yoga |
|
33+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1438 insights from peers and experts to help you assess how these ServiceChannel use cases fit your Field Service Management needs.
Frequently Asked Questions(FAQ)
for ServiceChannel
What is ServiceChannel?
What is ServiceChannel used for?
What are the top features of ServiceChannel?
Who uses ServiceChannel?
What are ServiceChannel alternatives?
Where is ServiceChannel located?
Popular Business Setting
for ServiceChannel
Top Industries
- Retail
- Food & Beverages
- Apparel & Fashion
Popular in
- Enterprise
- Large Enterprise
- Small Business
Peers used ServiceChannel to Improve ROI and Scale best practices
ServiceChannel Alternatives
Peer and Expert Opinion on Features
for ServiceChannel
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (23) |
| Recording | Read Reviews (21) |
| Personalization | Read Reviews (19) |
| Live monitoring | Read Reviews (14) |
| Dashboard | Read Reviews (11) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (23) |
| Recording | Read Reviews (21) |
| Personalization | Read Reviews (19) |
| Live monitoring | Read Reviews (14) |
| Dashboard | Read Reviews (11) |
IT and Other Capabilities
for ServiceChannel
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (217) |
| Data Export | Read Reviews (75) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (217) |
| Data Export | Read Reviews (75) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (32) |
| Chat Support | Read Reviews (31) |
| Phone Support | Read Reviews (43) |
| 24/7 Support | Read Reviews (195) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (32) |
| Chat Support | Read Reviews (31) |
| Phone Support | Read Reviews (43) |
| 24/7 Support | Read Reviews (195) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (97) |
| Custom Reports | Read Reviews (207) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (97) |
| Custom Reports | Read Reviews (207) |
Software Failure Risk Guidance
?for ServiceChannel
Overall Risk Meter
Top Failure Risks for ServiceChannel
Vendor Profile Details
Company Name
ServiceChannel
Company Website
https://servicechannel.com/HQ Location
6210 Stoneridge Mall Rd, Suite 450, Pleasanton, California 94588, US
Employees
251-500
Social
Financials
PRIVATE
Get a personalised risk report for ServiceChannel
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
ServiceChannel may get in touch with you regarding your request.
Request Custom Quote
ServiceChannel will get in touch with you regarding your request.