Real-World Case Studies and Customer Success Stories with Sertifi

Sertifi by Flywire helped La Cantera Resort & Spa speed up business processes and boost security. Staff now handle authorizations,... event contracts, and payments in one secure platform. Integration with Oracle OPERA cut manual work and made guest experiences easier. ACH payments lowered processing fees. Secure online forms improved PCI compliance and reduced fraud risk. Staff gained more time for revenue activities and guests found payments simple and safe.
Show More..

Sertifi's next-gen platform helped Hyatt Regency Denver Tech Center cut contract turnaround time by three days. The hotel automated payment... workflows, making sales and event contracting faster and more secure. Staff and clients now use online signatures and payment, improving PCI compliance and reducing fraud risk. Sertifi's solution increased efficiency for sales, finance, and front desk teams.
Show More..

Sertifi's e-signature and credit card authorization solutions helped Kimpton Hotel Palomar Philadelphia cut contract turnaround times from three days to a few hours. The hotel team... now sends, edits, and signs contracts digitally, boosting staff productivity and guest convenience. Automated reminders and a shared document library keep everyone on track. The front desk receives credit card authorization forms faster and securely. Sertifi enabled seamless business operations in a hybrid work model.
Show More..

Sertifi helped Fairmont Scottsdale Princess cut payment delays and chargebacks. The resort used Sertifi to streamline contracts and payments for... over 700 rooms. Staff onboarded quickly thanks to an easy interface. Clients now sign contracts and pay in one secure online portal. Turnarounds often take less than an hour. ACH payments reduced costs and chargeback risk.
Show More..

Sertifi's credit card authorization solution helped Best Western Plus Gateway Inn & Suites cut turnaround times by 97%. Employees no longer... spend hours on manual paperwork. Guests sign forms electronically from any device. The hotel improved fraud prevention and PCI compliance. Only the general manager now handles payment data, boosting security.
Show More..

Sertifi helped The Lodge at Sonoma Resort close sales in less than a day. The resort used Sertifi’s e-signature and... payment solutions to digitize contracts and payments. This made sales and finance teams work faster and with fewer errors. Clients could sign and pay in one step online. The process lowered fraud risk and made refunds easier. Staff onboarded quickly and communication improved across teams.
Show More..

Sertifi's credit card authorization solution helped Hilton Garden Inn San Diego Bayside process forms 3. 5 times faster. The hotel...replaced manual, paper-based steps with a secure online portal. Staff and guests now complete authorizations in days instead of a week. The solution improved PCI compliance and security. Staff can easily search and retrieve forms, saving time and reducing errors.
Show More..

Sertifi's payment processing and e-signature solution helped Marriott Austin South Collection cut contract turnaround times from 2-5 days to minutes. The sales team... now hits sales goals faster and manages fewer emails and follow-ups. Centralized portals and integrations with CI/TY and Delphi.fdc improved organization and efficiency. Finance reconciles payments faster with better transparency and reporting.
Show More..

Sertifi helped Davidson Hospitality Group cut sales agreement turnaround times by 60%. The e-signature and payment solution made event contract... processing paperless and more secure. Staff now track payments easily and meet PCI compliance. The platform reduced declined credit cards and improved guest experience. Davidson teams save over half the time on deposit requests.
Show More..

Sertifi ACH helped Hotel Madison save over $9,000 in credit card commissions by shifting 26% of $1. 4 million in...payments to ACH. The hotel team sped up payment processing and improved client experience with secure online payment forms. Staff now close business faster and spend less time on follow-ups. Integration with Amadeus Delphi.fdc made payment reconciliation easier for the finance team.
Show More..

Sertifi's credit card authorization solution helped InterContinental Buckhead Atlanta cut chargebacks by 86%. The hotel replaced manual, paper-based forms with... secure, PCI-compliant online forms. Staff now spend less time on fraud cases and follow-ups. Turnaround time for guests improved by 18x. The solution also reduced incomplete and erroneous forms, improving efficiency and guest experience.
Show More..

SertifiPay let Aimbridge Hospitality collect advance deposits for Marriott Frenchman’s Reef Resort before opening. The team processed payments online without... a physical location, PMS, or MID. SertifiPay enabled fast, secure, and PCI-compliant transactions. The sales director set up payments in one week. Customers found payments easy and convenient. Efficiency improved for the team and revenue started before launch.
Show More..

Sertifi helped Sage Hospitality automate agreements and payments. The team now gets signed contracts and deposits back in a quarter... of the time. The Delphi integration keeps everything in one system. This increased productivity and reduced operational costs. Sage Hospitality eliminated the back and forth of chasing agreements.
Show More..

Sertifi helped Dave & Buster's Special Events group cut BEO signature and payment turnaround times by over 90%. The team integrated... Sertifi with Delphi.fdc and Salesforce, making it easy to sign and pay in seconds. This eliminated manual paperwork and reduced errors. Guests now enjoy a faster, more secure experience for event bookings.
Show More..

Sertifi helped Hyatt close deals 2. 5 times faster. The sales and events teams reduced contract turnaround times by 80%....Sertifi’s online portal let guests sign contracts and pay at the same time. Payments now process directly into Hyatt’s PMS. Security and PCI compliance improved. Staff no longer chase paper or faxed forms.
Show More..

Sertifi helped Topgolf cut contract turnaround times from five days to three hours. The sales team now sends e-signature and... payment requests in one step. Payment data goes straight into their PMS, boosting PCI compliance and security. Guests can sign and pay for events from any device. Topgolf staff save hours daily and can focus more on guests and new business.
Show More..

Sertifi helped Sage Hospitality speed up contract and deposit collection. The team now gets signed agreements back in a quarter... of the time. Sertifi's integration with Amadeus (Delphi.fdc) lets staff work in one system. This reduces operational costs and boosts productivity. Chasing agreements and payments is no longer a hassle.
Show More..

Sertifi helped Marriott Austin South Collection speed up contract and payment processes. The sales team reduced deposit turnaround from 2-5... days to minutes. E-signatures and payment scheduling made it easier for clients to respond. Centralized portals cut down on emails and follow-ups. Finance teams now reconcile payments faster with better reporting and transparency.
Show More..

Fairmont Scottsdale Princess used Sertifi to improve payment and contract processes. The resort unified manual tasks into one system, making... it easier for teams to work together. Clients now sign contracts and pay in a secure online portal, often finishing in under an hour. ACH payments help lower costs and reduce chargebacks. Sertifi made payments more secure and user friendly for staff and guests.
Show More..

La Cantera Resort & Spa used Sertifi by Flywire to simplify event contracting and payment processes. Staff now collect payments... and signatures securely online, reducing manual work and turnaround times. The integration with Oracle OPERA improved guest convenience and PCI compliance. ACH payments lowered processing fees and reduced fraud risk. Staff gained more time for revenue-generating activities.
Show More..

Kimpton Hotel Palomar Philadelphia used Sertifi's e-signature and credit card authorization solutions to speed up contract processing. The team reduced... contract turnaround from three days to just a few hours. Staff can now send, edit, and sign contracts digitally from any location. Automated reminders and secure document handling improved productivity. Guests also benefit from faster, more secure credit card authorization.
Show More..

Hilton Garden Inn San Diego Bayside used Sertifi to speed up credit card authorization forms. The hotel team saw a... 71% faster turnaround time. Staff now send and receive forms online, making it easier for guests. Security and PCI compliance improved with instant card verification and tokenization. The process that took a week now takes just a couple of days.
Show More..

Sertifi helped Hotel Madison process over $1. 4 million in payments in one year. By shifting 26% of payments to...ACH, the hotel saved more than $9,000 in credit card commissions. Staff and clients now use secure online payment forms, making transactions faster and safer. The finance team reconciles payments more quickly and spends less time on follow-ups. Hotel Madison closes business faster and improves the client experience with Sertifi ACH.
Show More..

Sertifi’s sales solution helped Hyatt Regency Denver Tech Center cut three days from their contract and payment turnaround time. The hotel replaced... email-based payment collection and manual contracts with a secure, online workflow. Clients now sign documents and pay online, choosing card or ACH eCheck. Automated reminders keep payments on track. The finance team securely stores payment info for easy refunds and balances. Sertifi also reduced the risk of payment fraud and improved PCI compliance.
Show More..

Sertifi helped SAVOR. .. Chicago cut contract processing time by 50%. The sales team now spends less time on paperwork...and more time serving guests. Sertifi's reminders speed up follow-ups and reduce accounts receivable. The solution improved PCI compliance and keeps guest payment data secure. Guests feel safer sharing payment information online.
Show More..

Hyatt used Sertifi to speed up contract signing and payment collection. Before Sertifi, it took two days to get signed... contracts. With Sertifi, Hyatt cut turnaround times by 80%. Now, deals close in just half a day. Staff use an online portal to collect signatures and payments at once. Security and PCI compliance improved. Hyatt teams spend less time on paperwork and more time with guests.
Show More..

The Lodge at Sonoma Resort used Sertifi to digitize contracts and payments. Before Sertifi, event payments took up to two... weeks to reconcile. Now, sales and finance teams close revenue in less than a day. The process is faster, more secure, and reduces manual errors. Clients sign contracts and pay in one online portal. Staff onboarded quickly and communication improved across teams.
Show More..

Topgolf used Sertifi to replace a slow, paper-based event booking process. The sales team now sends contracts and payment requests... in one step. Turnaround time dropped from five days to three hours. Payment data flows directly into their PMS, improving security and PCI compliance. Guests can sign and pay from any device, making the process easy and secure.
Show More..

SertifiPay helped Aimbridge Hospitality collect advance deposits for Marriott Frenchman’s Reef Resort before the property opened. The team processed payments... online without a physical location, PMS, or MID. SertifiPay enabled fast, secure, PCI-compliant transactions from anywhere. The sales director could finalize business quickly and efficiently. Resort customers found payments easy and convenient. Aimbridge plans to expand SertifiPay to more properties.
Show More..

Sertifi helped Dave & Buster's Special Events group speed up Banquet Event Order (BEO) signatures and payments. Before Sertifi, the... team used slow paper forms and manual payment steps. With Sertifi, they integrated signatures and payments into Delphi.fdc and Salesforce. This cut turnaround times by over 90%. Guests now sign and pay quickly in one place, and staff avoid manual data entry and errors.
Show More..

Sertifi's credit card authorization solution helped Best Western Plus Gateway Inn & Suites go digital. Employees spent less time on... paperwork and more time helping guests. The hotel cut turnaround times by 97%, from four days to under three hours. Fraud and chargeback risks dropped with e-signatures and advanced verification. Security improved, and PCI compliance became easier. Staff and guests are now happier with the new process.
Show More..

Sertifi's credit card authorization solution helped InterContinental Buckhead Atlanta cut chargebacks by 86%. The hotel switched from paper forms to... secure online forms, boosting PCI compliance and security. Staff now send forms by email, and guests sign electronically from anywhere. Turnaround time dropped from days to minutes, making the process 18 times faster. The hotel also eliminated incomplete forms and reduced manual follow-up work.
Show More..

Sertifi helped Davidson Hospitality Group speed up business processes. The company used Sertifi for e-signatures, payment, and card authorization. Davidson... cut turnaround times by 60% for signed contracts. Staff now track payments more easily and securely. The solution improved PCI compliance and reduced declined credit cards. Teams save over half the time on deposit requests.
Show More..