ScreenMeet Overview
ScreenMeet enables businesses to enhance their sales, service, and support functions through secure, seamless in-platform collaboration. It facilitates faster ticket resolution and optimizes return on investment by integrating remote support, screen sharing, and video chat. This cloud-based solution simplifies agent workflows, contributing to increased productivity and customer satisfaction. ScreenMeet's architecture supports easy migration and modernization, making it suitable for global companies looking to streamline operations. A notable feature is its ability to maintain security while delivering real-time support, which is crucial for maintaining customer trust and operational efficiency in today's digital landscape.
Use Cases
Customers recommend Collaboration, Workflow Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using ScreenMeet.
Business Priorities
Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using ScreenMeet.
ScreenMeet Use-Cases and Business Priorities: Customer Satisfaction Data
ScreenMeet works with different mediums / channels such as Chat. Video. and Website.
Reviews
"...I would consider paying for this product when the need to screen share comes up...." Peer review by Mike F., Senior Regional Consulting Manager, Telecommunications
Peer review evidence (same sources as the product rating summary)
"...I would consider paying for this product when the need to screen share comes up...." Peer review by Mike F., Senior Regional Consulting Manager, Telecommunications
"...Start sessions directly inside of your existing CRM/ITSM workflow. ..." ScreenMeet
"...Streamline the customer support and IT help desk experience to resolve issues and get end users back to their work faster. ..." ScreenMeet
ScreenMeet, belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
ScreenMeet offers cloud-native remote support, screen sharing, cobrowsing, and video chat for seamless collaboration. It helps resolve tickets faster, maximize ROI, and keep employees and customers happy.
Popular Business Setting
for ScreenMeet
Top Industries
- Computer & Network Security
- Telecommunications
- Computer Software
Popular in
- Enterprise
- Small Business
- Mid Market
ScreenMeet is popular in Computer & Network Security, Telecommunications, and Computer Software and is widely used by Enterprise, Small Business, and Mid Market.
ScreenMeet Customer wins, Customer success stories, Case studies
What solutions does ScreenMeet provide for Collaboration?
ScreenMeet Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (3) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (3) |
ScreenMeet Integrations
ScreenMeet integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for ScreenMeet
Top Failure Risks for ScreenMeet
ScreenMeet, Inc. Profile
Company Name
ScreenMeet, Inc.
Company Website
https://screenmeet.com/HQ Location
50 Fremont St, San Francisco, California 94105, US
Employees
11-50
Social
Financials
SEED
