ScreenMeet Overview

ScreenMeet enables businesses to enhance their sales, service, and support functions through secure, seamless in-platform collaboration. It facilitates faster ticket resolution and optimizes return on investment by integrating remote support, screen sharing, and video chat. This cloud-based solution simplifies agent workflows, contributing to increased productivity and customer satisfaction. ScreenMeet's architecture supports easy migration and modernization, making it suitable for global companies looking to streamline operations. A notable feature is its ability to maintain security while delivering real-time support, which is crucial for maintaining customer trust and operational efficiency in today's digital landscape.

Use Cases

Customers recommend Collaboration, Workflow Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using ScreenMeet.

Other use cases:

  • Knowledge Management
  • Measuring Net Promoter Score
  • Measuring Customer Satisfaction
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using ScreenMeet.

ScreenMeet Use-Cases and Business Priorities: Customer Satisfaction Data

ScreenMeet works with different mediums / channels such as Chat. Video. and Website.

Reviews

"...I would consider paying for this product when the need to screen share comes up...." Peer review by Mike F., Senior Regional Consulting Manager, Telecommunications

ScreenMeet, belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

ScreenMeet offers cloud-native remote support, screen sharing, cobrowsing, and video chat for seamless collaboration. It helps resolve tickets faster, maximize ROI, and keep employees and customers happy.

Popular Business Setting

for ScreenMeet

Top Industries

  • Computer & Network Security
  • Telecommunications
  • Computer Software

Popular in

  • Enterprise
  • Small Business
  • Mid Market

ScreenMeet is popular in Computer & Network Security, Telecommunications, and Computer Software and is widely used by Enterprise, Small Business, and Mid Market.

Comprehensive Insights on ScreenMeet Use Cases

What makes ScreenMeet ideal for Collaboration?

ScreenMeet Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.57/5

Read Reviews (2)
Custom Reports

3.92/5

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.57/5

Read Reviews (2)
Custom Reports

3.92/5

Read Reviews (3)

ScreenMeet Integrations

ScreenMeet integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Software Failure Risk Guidance

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for ScreenMeet

Top Failure Risks for ScreenMeet

ScreenMeet, Inc. Profile

Company Name

ScreenMeet, Inc.

Company Website

https://screenmeet.com/

HQ Location

50 Fremont St, San Francisco, California 94105, US

Employees

11-50

Social

Financials

SEED