Saysimple Overview

Saysimple consolidates diverse messaging channels into a unified platform, enhancing customer engagement through streamlined communication. This omnichannel solution integrates seamlessly across business operations, ensuring efficient and cohesive customer interactions. By centralizing communication, Saysimple reduces complexity, allowing businesses to focus on strategic growth and customer satisfaction. The platform's automation capabilities save time, fostering a more responsive and agile service environment. Suitable for various industries, Saysimple supports organizations in maintaining consistent and effective dialogue with their customers, ultimately driving retention and loyalty. A key differentiator is its ability to handle all communication needs within a single interface, simplifying management and improving overall communication efficiency.

Use Cases

Customers recommend Communication Management, Contact List Management, Engagement Management, as the business use cases that they have been most satisfied with while using Saysimple.

Other use cases:

  • Onboarding
  • Social Media Analytics
  • Workflow Management
  • Touchpoint Management
  • Measuring Customer Satisfaction
  • Collaboration
  • Channel Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Saysimple.

Other priorities:

  • Improve Efficiency
  • Improve ROI
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Saysimple Use-Cases and Business Priorities: Customer Satisfaction Data

Saysimple works with different mediums / channels such as Chat. Whatsapp. and E-Mail.

Saysimple's features include Templates, Dashboard, and Alerts: Popups & Notifications. and Saysimple support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Saysimple analytics capabilities include Analytics, and Custom Reports.

Saysimple, Qualified, Continually, Ada, Verint Messaging, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Saysimple streamlines all messaging channels into one platform. Communications are effectively managed with this omnichannel customer communication platform.

Saysimple Customer wins, Customer success stories, Case studies

What makes Saysimple ideal for Communication Management?

Why is Saysimple the best choice for Contact List Management?

What benefits does Saysimple offer for Engagement Management?

How does Saysimple facilitate Onboarding?

11 buyers and buying teams have used Cuspera to assess how well Saysimple solved their Conversational Marketing needs. Cuspera uses 228 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

BMN bouwmaterialen - Wholesale

Saysimple Multichannel Inbox helped BMN bouwmaterialen improve customer service. BMN faced a complex service process and rising demand for WhatsApp communication. They launched a pilot with WhatsApp,... then expanded to all locations with a central number. They also added webchat for easy website contact. Communication became faster and clearer, leading to higher customer satisfaction.

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BMN building materials - Wholesale

BMN building materials used the Saysimple Multichannel Inbox to improve customer service. Customers wanted to use WhatsApp for fast and easy communication. BMN rolled out WhatsApp and web chat across... all branches. Now, customers can reach their preferred branch from one central number. This led to smoother communication and higher customer satisfaction.

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Datamars UK - Wholesale

Saysimple Engage helped Datamars UK reach farmers with targeted WhatsApp campaigns. Before, Datamars used email and direct mail, which did not reach farmers quickly. With Saysimple, they sent a messa...ge to 400 people and saw a 300% ROI in sales. The platform's easy template builder and clear reports made campaign tracking simple. Datamars plans to use Saysimple more as they expand internationally.

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Dusseldorp BMW - Automotive

Saysimple Multichannel Inbox helped Dusseldorp BMW improve customer communication. Customers wanted WhatsApp and cloud-based service. Dusseldorp used Saysimple to answer calls with no waiting and rep...ly to WhatsApp within ten minutes. 87% of cases get a direct answer or solution. Customer reviews are very good. 120 employees use the platform, with plans to grow to 150.

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HANOS - Wholesale

Saysimple Bots helped HANOS attract new staff using a WhatsApp recruitment bot. HANOS needed a simple way to reach job seekers, especially in logistics and transport. The WhatsApp bot let applicants ...apply by answering questions and uploading their CVs. The process connected directly to HANOS’s ATS system. In six months, HANOS received 100 applicants through the bot. The tool also improved internal communication and employer branding.

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Kleurrijk Wonen - Real Estate

UNIVERGE Business ConneCT integratie helped Kleurrijk Wonen fix slow communication and long phone queues. They used WhatsApp to answer tenant questions fast. Employees now have less work. Phone queue...s are shorter. Tenants get help quickly. Customer satisfaction is higher and service is smoother.

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WhatsApp Call Deflection Saysimple - NL

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Peers used Saysimple for communication management and contact list management

Saysimple Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.32/5 ★

Read Reviews (3)
Analytics

4.15/5 ★

Read Reviews (16)
Custom Reports

4.14/5 ★

Read Reviews (39)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.32/5 ★

Read Reviews (3)
Analytics

4.15/5 ★

Read Reviews (16)
Custom Reports

4.14/5 ★

Read Reviews (39)

Software Failure Risk Guidance

?

for Saysimple

Overall Risk Meter

Low Medium High

Top Failure Risks for Saysimple

Say Simple B.V. Profile

Company Name

Say Simple B.V.

Company Website

https://saysimple.com/

HQ Location

Hulswitweg 14, Haarlem, 2031BG, NL

Employees

1-10

Social

Linkedin

Financials

PRIVATE