Roojoom Overview
This is a summary of the comprehensive capabilities and benefits of Roojoom based on over 151 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Roojoom, belong to a category of solutions that help Customer Journey and Experience. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Roojoom is right for your needs? Our Cuspera AI engine can evaluate how Roojoom fits your specific business needs, industry, and context. Get your personalized assessment report today.
Roojoom supports business activities such as:
- Engagement Management
- Training & Onboarding
- Lifetime Value Management
- Upselling
- Helpdesk Management
Roojoom can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Build Brand Awareness, Improve Brand Engagement, Increase Customer Life Time Value, etc. It can help manage these activities if you use Mass Media and Television for these needs. As a solution, Roojoom's capabilities include Personalization.
Roojoom Computer Software Vertical is its biggest customer base.
Reviews
"...Displaying content as a virtual story engages readers and creates easy navigation between different pieces of content...." Peer review by User
Cuspera Reviews
64 buyers and buying teams have used Cuspera to assess how well Roojoom solved their Customer Journey and Experience needs. Cuspera uses 151 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Journey and Experience needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Roojoom.
Use Cases
Peers recommend Engagement Management , Training & Onboarding , Lifetime Value Management , as the business use cases that they have been most satisfied while using Roojoom.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.64/5 ★ |
"...Displaying content as a virtual story engages readers and creates easy navigation between different pieces of content...." Peer review by User |
| engaging and following up |
4.49/5 ★ |
"...Roojoom dramatically increases engagement and conversions across the customer life-cycle. ..." Customer Journey Management for Service Providers |
| Training & Onboarding |
4.26/5 ★ |
"...Learn how leading brands improve various onboarding metrics by personalizing the customer journey. ..." For Customer Onboarding > Personal, Omni-Channel, Customer Journeys |
| Lifetime Value Management with Mass Media and Television |
4.33/5 ★ |
"...We help TV and Telcom provides to increase customer value across the customer lifecycle...." Customer journey management for Telecom and TV > Roojoom |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.64/5 ★ |
"...Displaying content as a virtual story engages readers and creates easy navigation between different pieces of content...." Peer review by User |
|
| engaging and following up |
4.64/5 ★ |
| Training & Onboarding |
4.26/5 ★ |
"...Learn how leading brands improve various onboarding metrics by personalizing the customer journey. ..." For Customer Onboarding > Personal, Omni-Channel, Customer Journeys |
|
| Lifetime Value Management with Mass Media and Television |
4.33/5 ★ |
"...We help TV and Telcom provides to increase customer value across the customer lifecycle...." Customer journey management for Telecom and TV > Roojoom |
|
9+ more Business Use Cases
Our AI advisor, Wyz, harnessed 151 insights from peers and experts to help you assess how these Roojoom use cases fit your Customer Journey and Experience needs.
Popular Business Setting
for Roojoom
Top Industries
- Computer Software
Popular in
- Mid Market
Peers used Roojoom to Enhance customer relationships and Acquire customers
Peer and Expert Opinion on Features
for Roojoom
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (36) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (36) |
IT and Other Capabilities
for Roojoom
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (3) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (4) |
| Phone Support | Read Reviews (3) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (4) |
| Phone Support | Read Reviews (3) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (12) |
| Custom Reports | Read Reviews (9) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (12) |
| Custom Reports | Read Reviews (9) |
Software Failure Risk Guidance
?for Roojoom
Top Failure Risks for Roojoom
Vendor Profile Details
Company Name
Roojoom
Company Website
https://www.roojoom.com/HQ Location
745 Atlantic Ave, Boston, Massachusetts 02111, US
Employees
11-50
Social
Financials
SERIES A
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