Roojoom Overview
Roojoom's AI-based Journey Orchestration Platform redefines customer engagement by automating and personalizing the entire customer journey. Leveraging advanced AI, it crafts tailored experiences that drive user success and enhance customer service interactions. This platform excels in creating dynamic, responsive customer engagement strategies, adapting in real-time to customer behaviors and preferences. Businesses benefit from increased customer retention and satisfaction by delivering pinpointed, relevant content and interactions. Roojoom stands out with its ability to autonomously manage complex customer journeys, offering a unique competitive edge in the customer experience landscape.
Use Cases
Customers recommend Engagement Management, Onboarding, Lifetime Value Management, as the business use cases that they have been most satisfied with while using Roojoom.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Roojoom.
Roojoom Use-Cases and Business Priorities: Customer Satisfaction Data
Roojoom works with different mediums / channels such as Mass Media. and Television.
Roojoom's features include Personalization. and Roojoom support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Roojoom analytics capabilities include Analytics, and Custom Reports.
Reviews
"Within weeks, the platform generated impressive lift in customer engagement and actions taken. Our success using Roojoom led us to expand its usage to other customer engagement programs." - Roberto C
Roojoom, Userlane, Unless, UpMail, ServiceRocket, etc., all belong to a category of solutions that help Customer Journey and Experience. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Roojoom is a personal customer journey platform that optimizes business goals through AI-driven engagement. It replaces linear campaigns with predictive actions to enhance customer retention, spend, and NPS.
Popular Business Setting
for Roojoom
Top Industries
- Computer Software
Popular in
- Mid Market
Roojoom is popular in Computer Software, and is widely used by Mid Market,
Roojoom Customer wins, Customer success stories, Case studies
What makes Roojoom ideal for Engagement Management?
What solutions does Roojoom provide for Onboarding?
How efficiently Does Roojoom manage your Lifetime Value Management?
How can Roojoom optimize your Upselling Workflow?
64 buyers and buying teams have used Cuspera to assess how well Roojoom solved their Customer Journey and Experience needs. Cuspera uses 151 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Journey and Experience needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Within weeks, the platform generated impressive lift in customer engagement and actions taken. Our success using Roojoom led us to expand its usage to other customer engagement programs. Testimonial By Roberto C |
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We reached more than 30% in digitalization rate since the beginning of the year when we started at 10% only Testimonial By bouygues |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Roberto C Director Sky |
Within weeks, the platform generated impressive lift in customer engagement and actions taken. Our success using Roojoom led us to expand its usage to other customer engagement programs. Testimonial By Roberto C |
|
bouygues |
We reached more than 30% in digitalization rate since the beginning of the year when we started at 10% only Testimonial By bouygues |
Roojoom User Success
Peers used Roojoom for engagement management and onboarding
Roojoom Competitors
Roojoom Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (12) |
| Custom Reports | Read Reviews (9) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (12) |
| Custom Reports | Read Reviews (9) |
Software Failure Risk Guidance
?for Roojoom
Top Failure Risks for Roojoom
Roojom, Inc. News
PickMyCall and vcita Launch the Ultimate AI Receptionist for Small Business
Roojoom's subsidiary, PickMyCall, has partnered with vcita to launch an AI Receptionist integrated into vcita's small business management platform. This AI solution automates call answering, appointment booking, and lead qualification, enhancing productivity for small businesses. The AI Receptionist leverages Roojoom's advanced customer journey orchestration technology, offering enterprise-level performance at an SMB-friendly price.
vcita, in partnership with PickMyCall, launches an AI voice receptionist that helps SMBs capture every opportunity - Yahoo Finance
Roojoom, through its subsidiary PickMyCall, has collaborated with vcita to launch an AI voice receptionist for SMBs. This solution integrates with vcita's business management platform, automating call handling, appointment scheduling, and lead qualification without requiring training. The partnership aims to enhance SMB responsiveness and capture missed opportunities, leveraging Roojoom's AI technology.
Roojom, Inc. Profile
Company Name
Roojom, Inc.
Company Website
//roojoom.comHQ Location
745 Atlantic Ave, Boston, Massachusetts 02111, US
Employees
11-50
Social
Financials
SERIES A
