Requuest Overview
Here’s the scoop on Requuest! We've gathered over 445 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Requuest, Giva, Helprace, SolarWinds Service Desk, Helpspot, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Requuest is right for your needs? Our Cuspera AI engine can evaluate how Requuest fits your specific business needs, industry, and context. Get your personalized assessment report today.
Requuest supports business activities such as:
- Helpdesk Management
- Workflow Management
- Knowledge Management
- Customer Feedback Management
- Contract Management
Requuest can help you with many business goals, such as Scale Best Practices. As a solution, Requuest's capabilities include Ticketing, Alerts: Popups & Notifications, Dashboard, etc.
Reviews
"...IT support teams, helpdesk departments and customer service technicians...." Peer review from Requuest
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Requuest solved their Help Desk needs. Cuspera uses 445 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Business Priorities
Scale Best Practices is the most popular business priority peers achieved using Requuest.
Use Cases
Peers recommend Helpdesk Management , Workflow Management , Knowledge Management , as the business use cases that they have been most satisfied while using Requuest.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management |
4.90/5 ★ |
"...IT support teams, helpdesk departments and customer service technicians...." Peer review from Requuest |
| Workflow Management |
4.75/5 ★ |
"...Create workflows...." Outstanding Service Desk & IT Support Features |
| Knowledge Management |
4.79/5 ★ |
"...Knowledge bases can also be created to share known errors, solutions, and other knowledge with clients...." Peer review |
| sharing knowledge |
3.78/5 ★ |
"...Share knowledge, ticketing solution within your team thanks to tag management...." Knowledge Management & Ticket Resolution |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management |
4.90/5 ★ |
"...IT support teams, helpdesk departments and customer service technicians...." Peer review from Requuest |
|
| Workflow Management |
4.75/5 ★ |
"...Create workflows...." Outstanding Service Desk & IT Support Features |
|
| Knowledge Management |
4.79/5 ★ |
"...Knowledge bases can also be created to share known errors, solutions, and other knowledge with clients...." Peer review |
|
| sharing knowledge |
4.79/5 ★ |
12+ more Business Use Cases
Our AI advisor, Wyz, harnessed 445 insights from peers and experts to help you assess how these Requuest use cases fit your Help Desk needs.
Peers used Requuest to Scale best practices
Requuest Alternatives
Peer and Expert Opinion on Features
for Requuest
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (53) |
| Alerts: popups & Notifications | Read Reviews (14) |
| Dashboard | Read Reviews (11) |
| Feedback surveys | Read Reviews (7) |
| Templates | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (53) |
| Alerts: popups & Notifications | Read Reviews (14) |
| Dashboard | Read Reviews (11) |
| Feedback surveys | Read Reviews (7) |
| Templates | Read Reviews (6) |
IT and Other Capabilities
for Requuest
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (23) |
| Data Export | Read Reviews (16) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (23) |
| Data Export | Read Reviews (16) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (109) |
| Email Support | Read Reviews (17) |
| Chat Support | Read Reviews (17) |
| Phone Support | Read Reviews (17) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (109) |
| Email Support | Read Reviews (17) |
| Chat Support | Read Reviews (17) |
| Phone Support | Read Reviews (17) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (56) |
| Analytics | Read Reviews (4) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (56) |
| Analytics | Read Reviews (4) |
Software Failure Risk Guidance
?for Requuest
Overall Risk Meter
Top Failure Risks for Requuest
Vendor Profile Details
Company Name
Requuest
Company Website
https://www.requuest.com/HQ Location
Employees
NA
Social
Financials
NA
Get a personalised risk report for Requuest
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Requuest may get in touch with you regarding your request.
Request Custom Quote
Requuest will get in touch with you regarding your request.