Reflektion Overview

This is a summary of the comprehensive capabilities and benefits of Reflektion based on over 1066 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Reflektion, AfterShip, Fresh Relevance, Segmentify, Barilliance, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Reflektion is right for your needs? Our Cuspera AI engine can evaluate how Reflektion fits your specific business needs, industry, and context. Get your personalized assessment report today.

Reflektion supports business activities such as:

  • Engagement Management
  • Merchandising
  • Social Media Analytics
  • Funnel Analysis
  • Products & Pricelist Management

Reflektion can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Enhance Customer Relationships, Enter New Markets Internationally Or Locally, Improve Digital And Social Presence, etc. It can help manage these activities if you use Website for these needs. As a solution, Reflektion's capabilities include Personalization, Dashboard, Landing Page, etc.

Reflektion was founded in 2012. Retail Vertical is its biggest customer base.

Reviews

"...Reflektion's AI-powered ecommerce customer engagement platform has helped companies such as O'Neill and Godiva increase conversion rates and revenue...." CASE STUDIES Archives

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Reflektion solved their E-Commerce Software needs. Cuspera uses 1066 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Reflektion.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Improve Digital And Social Presence
  • Improve ROI
  • Improve Brand Engagement
  • Grow Market Share
  • Increase Average Basket Value
  • Reduce Bounce
  • Improve Efficiency
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Merchandising , Social Media Analytics , as the business use cases that they have been most satisfied while using Reflektion.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.96/5 ★

Read Reviews (153)

"...Reflektion's AI-powered ecommerce customer engagement platform has helped companies such as O'Neill and Godiva increase conversion rates and revenue...." CASE STUDIES Archives
engaging and following up

4.96/5 ★

Read Reviews (96)

"...Reflektion's AI-powered ecommerce customer engagement platform has helped companies such as O'Neill and Godiva increase conversion rates and revenue...."
Merchandising with Website

4.96/5 ★

Read Reviews (63)

"...We built the Reflektion Customer Engagement Platform in the cloud, so any marketing and merchandising manager, at every brand and retailer can deploy plug and play visitor experiences that drive behavior, realize the benefits of real self-learning AI and configure it all with clicks, not code and see the impact of it all with visual analytics and executive reports...."
Social Media Analytics with Website

4.92/5 ★

Read Reviews (29)

"...We provide an interactive, visual analytics dashboard through which you can monitor, analyze and optimize your personalization strategies...." Customer Engagement Platform
PEER EXPERIENCES
Engagement Management

4.96/5 ★

Read Reviews (153)

"...Reflektion's AI-powered ecommerce customer engagement platform has helped companies such as O'Neill and Godiva increase conversion rates and revenue...." CASE STUDIES Archives
engaging and following up

4.96/5 ★

Read Reviews (96)

Merchandising with Website

4.96/5 ★

Read Reviews (63)

"...We built the Reflektion Customer Engagement Platform in the cloud, so any marketing and merchandising manager, at every brand and retailer can deploy plug and play visitor experiences that drive behavior, realize the benefits of real self-learning AI and configure it all with clicks, not code and see the impact of it all with visual analytics and executive reports...." Peer review
Social Media Analytics with Website

4.92/5 ★

Read Reviews (29)

"...We provide an interactive, visual analytics dashboard through which you can monitor, analyze and optimize your personalization strategies...." Customer Engagement Platform

29+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1066 insights from peers and experts to help you assess how these Reflektion use cases fit your E-Commerce Software needs.

Case Studies

COMPANY CASE STUDIES
Case Study Godiva

Godiva Sweetens Online Sales; Improves Conversion Rates by 24%

Read More
Case Study Ascena

Ascena Retail Group Grows Revenue and Builds Customer Loyalty with 1:1 Personalization at Scale

Read More
Case Study SportChek

Sport Chek and Shoppers Share the Win with Relevant Product Recommendations

Read More

Based on peer insights

Cuspera recommends Reflektion for

Use Cases Engagement Management , Merchandising , Social Media Analytics
Medium Website
Features Personalization, Dashboard, Landing Page
Business Priorities Increase Sales & Revenue, Acquire Customers, Enhance Customer Relationships
Industries Retail, Apparel & Fashion, Sports

Frequently Asked Questions(FAQ)

for Reflektion

What is Reflektion?

Reflektion a Customer Engagement Platform that helps to deliver best-in-class, highly engaging, predictive, and individualized shopping experiences across all online to touchpoints. It helps to acquire customers, increase sales and revenue, and improve ROI.

What is Reflektion used for?

Reflektion is a E-Commerce Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Merchandising and Social Media Analytics .

What are the top features of Reflektion?

Personalization, Dashboard and Landing page are some of the top features of Reflektion.

Who uses Reflektion?

Reflektion is used by Retail, Apparel & Fashion and Sports among other industries.

What are Reflektion alternatives?

AfterShip, Fresh Relevance, Segmentify and Barilliance are popular alternatives for Reflektion.

Where is Reflektion located?

Reflektion is headquartered at 1510 Fashion Island Blvd. Suite 100 San Mateo, California 94404 USA.

Popular Business Setting

for Reflektion

Top Industries

  • Retail
  • Apparel & Fashion
  • Sports

Popular in

  • Large Enterprise
  • Small Business
  • Enterprise

Peers used Reflektion to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for Reflektion

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.68/5 ★

Read Reviews (201)
Dashboard

4.55/5 ★

Read Reviews (28)
Landing page

4.61/5 ★

Read Reviews (19)
SEO

4.17/5 ★

Read Reviews (8)
Micro customer segmenting

4.29/5 ★

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Personalization

4.68/5 ★

Read Reviews (201)
Dashboard

4.55/5 ★

Read Reviews (28)
Landing page

4.61/5 ★

Read Reviews (19)
SEO

4.17/5 ★

Read Reviews (8)
Micro customer segmenting

4.29/5 ★

Read Reviews (6)

IT and Other Capabilities

for Reflektion

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.72/5 ★

Read Reviews (42)
Data Export

4.56/5 ★

Read Reviews (20)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.72/5 ★

Read Reviews (42)
Data Export

4.56/5 ★

Read Reviews (20)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.21/5 ★

Read Reviews (39)
Email Support

3.55/5 ★

Read Reviews (11)
Chat Support

3.36/5 ★

Read Reviews (9)
Phone Support

2.85/5 ★

Read Reviews (7)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.21/5 ★

Read Reviews (39)
Email Support

3.55/5 ★

Read Reviews (11)
Chat Support

3.36/5 ★

Read Reviews (9)
Phone Support

2.85/5 ★

Read Reviews (7)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.81/5 ★

Read Reviews (86)
Analytics

4.80/5 ★

Read Reviews (91)
Custom Reports

4.68/5 ★

Read Reviews (123)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.81/5 ★

Read Reviews (86)
Analytics

4.80/5 ★

Read Reviews (91)
Custom Reports

4.68/5 ★

Read Reviews (123)

Software Failure Risk Guidance

?

for Reflektion

Overall Risk Meter

Low Medium High

Top Failure Risks for Reflektion

Vendor Profile Details

Company Name

Reflektion

Company Website

https://reflektion.com/

Year Founded

2012

HQ Location

1510 Fashion Island Blvd. Suite 100 San Mateo, California 94404 USA

Employees

51-100

Social

Financials

SERIES B