cuspera logo CUSPERA

Compare Reflektion vs Fresh Relevance

Comparison Summary

For Reflektion vs Fresh Relevance comparison, Our AI algorithm looked at 2175 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Reflektion and Fresh Relevance to solve their respective business needs.

Pros and cons of Reflektion and Fresh Relevance

Reflektion is more suited to businesses that require Engagement Management and Merchandising with Website where as Fresh Relevance is focused towards Engagement Management with E-Mail and Digital Marketing .

logo Reflektion

Focus area

Reflektion is better than Fresh Relevance for

Software Failure Risk

  • low

logo Fresh Relevance

Focus area

Software Failure Risk

  • low

About

Reflektion | Individualized Commerce

A fresh take on personalization for the digital marketer | Fresh Relevance

Age

2012

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

47

53

Total Goals
(we found evidences for)

12

12

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



social media management

social media analytics

engaging on social media



products & pricelist management


customer feedback management


loyalty management

customise loyalty program



helpdesk management


contact list management




touchpoint management


sales document management


training & onboarding



segmentation and targeting


content management


social media marketing


lifetime value management


rating and review management


generation of new leads


communication management

sending & publishing communications




campaign analytics


campaign management

campaign analytics




database marketing


business development


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve ROI

  • Improve brand engagement

  • Grow market share

  • Increase average basket value

  • Reduce bounce

  • Improve efficiency

  • Increase customer life time value

  • See 9 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Improve digital and social presence

  • Increase customer life time value

  • Improve brand engagement

  • Improve efficiency

  • Enter new markets internationally or locally

  • Reduce bounce

  • Build brand awareness

  • Scale best practices

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • social media

  • website

  • offline

  • mobile

  • on premises

  • promotions

  • point of sale

  • display advertisement

  • user generated content

  • blogs

  • Facebook

  • omnichannel

  • video

  • coupons

  • mobile app

  • phone calls

  • newsletter

  • Instagram

  • See 16 more
  • e-mail

  • social media

  • website

  • offline

  • mobile

  • on premises

  • promotions

  • point of sale

  • display advertisement

  • user generated content

  • blogs

  • Facebook

  • omnichannel

  • video

  • coupons

  • mobile app

  • phone calls

  • newsletter

  • Instagram

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting