ReferenceEdge Overview
This is a summary of the comprehensive capabilities and benefits of ReferenceEdge based on over 381 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
ReferenceEdge, belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if ReferenceEdge is right for your needs? Our Cuspera AI engine can evaluate how ReferenceEdge fits your specific business needs, industry, and context. Get your personalized assessment report today.
ReferenceEdge supports business activities such as:
- Content Management
- Engagement Management
- Campaign Management
- Loyalty Management
- Workflow Management
ReferenceEdge can help you with many business goals, such as Scale Best Practices, Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve Efficiency, etc. As a solution, ReferenceEdge's capabilities include Dashboard, Gamification, Rewards, etc.
ReferenceEdge Computer Software Vertical is its biggest customer base.
Reviews
"I think what I value the most from ReferenceEdge is the ability to centralize and track the accounts, the contacts, and the content and then have all that tied together. " - Wendi Wolfgram
Cuspera Reviews
20 buyers and buying teams have used Cuspera to assess how well ReferenceEdge solved their Referral Marketing needs. Cuspera uses 381 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.
Business Priorities
Scale Best Practices and Acquire Customers are the most popular business priorities peers achieved using ReferenceEdge.
Use Cases
Peers recommend Content Management , Engagement Management , Campaign Management , as the business use cases that they have been most satisfied while using ReferenceEdge.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Content Management |
4.66/5 ★ |
"...Content is shared via microsites that capture click activity and visitor ratings, providing valuable insights to sellers, and to content development managers. ..." Point of Reference |
content sharing |
4.45/5 ★ |
"...Easily report on what content is being shared, what is being opened/downloaded, and how it s rated...." ReferenceEdge FAQs |
content publishing |
3.67/5 ★ |
"...Content may be uploaded to Salesforce or referenced via URL..." ReferenceEdge FAQs |
Engagement Management |
4.64/5 ★ |
"...Reference nomination follow up and qualification (Includes sales team and customer contact outreach)..." Customer Reference Program |
engaging and following up |
4.54/5 ★ |
"...Wouldn t you love to have the time to follow up with the requester of a reference to see how the call, site visit, etc., went?..." Point of Reference |
Campaign Management |
4.69/5 ★ |
"...Point of Reference provides industry-leading customer reference management solutions plus program consulting, and supplemental staffing...." Customer Reference Solutions |
PEER EXPERIENCES | |
---|---|
Content Management |
4.66/5 ★ |
"...Content is shared via microsites that capture click activity and visitor ratings, providing valuable insights to sellers, and to content development managers. ..." Point of Reference |
|
content sharing |
4.66/5 ★ |
content publishing |
4.66/5 ★ |
Engagement Management |
4.64/5 ★ |
"...Reference nomination follow up and qualification (Includes sales team and customer contact outreach)..." Customer Reference Program |
|
engaging and following up |
4.64/5 ★ |
Campaign Management |
4.69/5 ★ |
"...Point of Reference provides industry-leading customer reference management solutions plus program consulting, and supplemental staffing...." Customer Reference Solutions |
24+ more Business Use Cases
Our AI advisor, Wyz, harnessed 381 insights from peers and experts to help you assess how these ReferenceEdge use cases fit your Referral Marketing needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
I think what I value the most from ReferenceEdge is the ability to centralize and track the accounts, the contacts, and the content and then have all that tied together. Testimonial By Wendi Wolfgram |
|
For our users, having no additional logins or credentials is key to adoption —everybody’s in Salesforce. Testimonial By Lisa Kaspari |
|
In essence, the program adoption equates to more opportunities to showcase our customer’s success and our ability to quickly match our customers to the reference activities that are of interest to them. It’s the quintessential win-win. Leadership also appreciates the decrease in those urgent emails... trying to find a reference, and the more efficient and focused process via ReferenceEdge. |
CUSTOMERS | TESTIMONIALS |
---|---|
Wendi Wolfgram Senior Customer Advocacy Manager A10 Networks |
I think what I value the most from ReferenceEdge is the ability to centralize and track the accounts, the contacts, and the content and then have all that tied together. Testimonial By Wendi Wolfgram |
Lisa Kaspari Customer Reference Fulfillment Coordinator Genesys |
For our users, having no additional logins or credentials is key to adoption —everybody’s in Salesforce. Testimonial By Lisa Kaspari |
Sandi Montour Senior Customer Program Manager Mitel |
In essence, the program adoption equates to more opportunities to showcase our customer’s success and our ability to quickly match our customers to the reference activities that are of interest to them. It’s the quintessential win-win. Leadership also appreciates the decrease in those urgent emails... trying to find a reference, and the more efficient and focused process via ReferenceEdge. |
Popular Business Setting
for ReferenceEdge
Top Industries
- Computer Software
- Management Consulting
- Computer & Network Security
Popular in
- Enterprise
- Large Enterprise
- Mid Market
Peer and Expert Opinion on Features
for ReferenceEdge
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Dashboard | Read Reviews (18) |
Gamification | Read Reviews (17) |
Rewards | Read Reviews (15) |
Microsites | Read Reviews (6) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Dashboard | Read Reviews (18) |
Gamification | Read Reviews (17) |
Rewards | Read Reviews (15) |
Microsites | Read Reviews (6) |
IT and Other Capabilities
for ReferenceEdge
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (45) |
Data Export | Read Reviews (24) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (45) |
Data Export | Read Reviews (24) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (31) |
Email Support | Read Reviews (1) |
Chat Support | Read Reviews (1) |
Phone Support | Read Reviews (1) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (31) |
Email Support | Read Reviews (1) |
Chat Support | Read Reviews (1) |
Phone Support | Read Reviews (1) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
Custom Reports | Read Reviews (47) |
Analytics | Read Reviews (17) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
Custom Reports | Read Reviews (47) |
Analytics | Read Reviews (17) |
Software Failure Risk Guidance
?for ReferenceEdge
Overall Risk Meter
Top Failure Risks for ReferenceEdge
Vendor Profile Details
Company Name
Point of Reference
Company Website
https://www.point-of-reference.com/HQ Location
8050 E. 24th Avenue, Denver, CO 80238, US
Employees
11-50
Social
Financials
PRIVATE