ReferenceEdge Overview
Point-of-Reference offers a dynamic suite of customer marketing tools designed to streamline data maintenance and boost customer advocate lead generation. This platform excels in managing customer rewards and metrics, providing businesses with actionable insights and robust content management capabilities. Whether you're looking to harness the power of customer advocacy or refine your marketing strategy, Point-of-Reference facilitates meaningful engagement and sustained growth. The technology stands out for its ability to seamlessly integrate diverse data sources, ensuring that businesses can maintain accurate and up-to-date customer information. With a focus on generating valuable leads, this tool is ideal for companies aiming to leverage customer relationships effectively.
Use Cases
Customers recommend Content Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using ReferenceEdge.
Business Priorities
Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using ReferenceEdge.
ReferenceEdge Use-Cases and Business Priorities: Customer Satisfaction Data
ReferenceEdge's features include Dashboard, Gamification, Rewards, etc. and ReferenceEdge support capabilities include 24/7 Support, Email Support, Chat Support, etc. also ReferenceEdge analytics capabilities include Custom Reports, and Analytics.
Reviews
"References are always needed, and we’re saving AEs a significant amount of time and enabling them to find references by themselves—and to find good ones." - Kate Restaino
Peer review evidence (same sources as the product rating summary)
"...Content management (database & process) Level 2...." Customer Reference Program
"...Reference nomination follow up and qualification (Includes sales team and customer contact outreach)..." Customer Reference Program
"...The program manager or a member of the program team should be the designated ReferenceEdge administrator...." ReferenceEdge FAQs
ReferenceEdge, ClientCircle, InviteReferrals, UpViral, Talkable, etc., all belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
ReferenceEdge is a native Salesforce app offering a comprehensive customer reference database and management system. It enhances customer reference management within Salesforce.
Popular Business Setting
for ReferenceEdge
Top Industries
- Computer Software
- Management Consulting
- Computer & Network Security
Popular in
- Enterprise
- Large Enterprise
- Mid Market
ReferenceEdge is popular in Computer Software, Management Consulting, and Computer & Network Security and is widely used by Enterprise, Large Enterprise, and Mid Market.
ReferenceEdge Customer wins, Customer success stories, Case studies
Why is ReferenceEdge the best choice for Content Management?
How can ReferenceEdge enhance your Engagement Management process?
How does ReferenceEdge address your Campaign Management Challenges?
How efficiently Does ReferenceEdge manage your Loyalty Management?
How can ReferenceEdge enhance your Workflow Management process?
20 buyers and buying teams have used Cuspera to assess how well ReferenceEdge solved their Referral Marketing needs. Cuspera uses 381 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
References are always needed, and we’re saving AEs a significant amount of time and enabling them to find references by themselves—and to find good ones. Testimonial By Kate Restaino |
|
In essence, the program adoption equates to more opportunities to showcase our customer’s success and our ability to quickly match our customers to the reference activities that are of interest to them. It’s the quintessential win-win. Leadership also appreciates the decrease in those urgent emails... trying to find a reference, and the more efficient and focused process via ReferenceEdge. |
|
ReferenceEdge reduced headaches around the reference administration, requests, and conversation scheduling elements and allowed the company to better focus on overall engagement and advocacy strategies. Testimonial By Carlos G |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Kate Restaino Customer Reference Program Manager Samsara |
References are always needed, and we’re saving AEs a significant amount of time and enabling them to find references by themselves—and to find good ones. Testimonial By Kate Restaino |
|
Sandi Montour Senior Customer Program Manager Mitel |
In essence, the program adoption equates to more opportunities to showcase our customer’s success and our ability to quickly match our customers to the reference activities that are of interest to them. It’s the quintessential win-win. Leadership also appreciates the decrease in those urgent emails... trying to find a reference, and the more efficient and focused process via ReferenceEdge. |
|
Carlos G CMA Thought Leader |
ReferenceEdge reduced headaches around the reference administration, requests, and conversation scheduling elements and allowed the company to better focus on overall engagement and advocacy strategies. Testimonial By Carlos G |
Databricks - Information Technology And Services
Iron Mountain - Information Technology And Services
Close More Deals with Customer References using ReferenceEdge: Review by Nancy Nardin
Peers used ReferenceEdge for content management and engagement management
ReferenceEdge Competitors
ReferenceEdge Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (47) |
| Analytics | Read Reviews (17) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (47) |
| Analytics | Read Reviews (17) |
Software Failure Risk Guidance
?for ReferenceEdge
Overall Risk Meter
Top Failure Risks for ReferenceEdge
Point of Reference, Inc. Profile
Company Name
Point of Reference, Inc.
Company Website
https://www.point-of-reference.com/HQ Location
8050 E. 24th Avenue, Denver, CO 80238, US
Employees
11-50
Social
Financials
PRIVATE
