ReferenceEdge Overview

This is a summary of the comprehensive capabilities and benefits of ReferenceEdge based on over 381 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

ReferenceEdge, belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if ReferenceEdge is right for your needs? Our Cuspera AI engine can evaluate how ReferenceEdge fits your specific business needs, industry, and context. Get your personalized assessment report today.

ReferenceEdge supports business activities such as:

  • Content Management
  • Engagement Management
  • Campaign Management
  • Loyalty Management
  • Workflow Management

ReferenceEdge can help you with many business goals, such as Scale Best Practices, Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve Efficiency, etc. As a solution, ReferenceEdge's capabilities include Dashboard, Gamification, Rewards, etc.

ReferenceEdge Computer Software Vertical is its biggest customer base.

Reviews

"I think what I value the most from ReferenceEdge is the ability to centralize and track the accounts, the contacts, and the content and then have all that tied together. " - Wendi Wolfgram

Cuspera Reviews

20 buyers and buying teams have used Cuspera to assess how well ReferenceEdge solved their Referral Marketing needs. Cuspera uses 381 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.

Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities peers achieved using ReferenceEdge.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve Efficiency
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Content Management , Engagement Management , Campaign Management , as the business use cases that they have been most satisfied while using ReferenceEdge.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Content Management

4.66/5 ★

Read Reviews (17)

"...Content is shared via microsites that capture click activity and visitor ratings, providing valuable insights to sellers, and to content development managers. ..." Point of Reference
content sharing

4.45/5 ★

Read Reviews (8)

"...Easily report on what content is being shared, what is being opened/downloaded, and how it s rated...."
content publishing

3.67/5 ★

Read Reviews (1)

"...Content may be uploaded to Salesforce or referenced via URL..."
Engagement Management

4.64/5 ★

Read Reviews (15)

"...Reference nomination follow up and qualification (Includes sales team and customer contact outreach)..." Customer Reference Program
engaging and following up

4.54/5 ★

Read Reviews (10)

"...Wouldn t you love to have the time to follow up with the requester of a reference to see how the call, site visit, etc., went?..."
Campaign Management

4.69/5 ★

Read Reviews (14)

"...Point of Reference provides industry-leading customer reference management solutions plus program consulting, and supplemental staffing...." Customer Reference Solutions
PEER EXPERIENCES
Content Management

4.66/5 ★

Read Reviews (17)

"...Content is shared via microsites that capture click activity and visitor ratings, providing valuable insights to sellers, and to content development managers. ..." Point of Reference
content sharing

4.66/5 ★

Read Reviews (8)

content publishing

4.66/5 ★

Read Reviews (1)

Engagement Management

4.64/5 ★

Read Reviews (15)

"...Reference nomination follow up and qualification (Includes sales team and customer contact outreach)..." Customer Reference Program
engaging and following up

4.64/5 ★

Read Reviews (10)

Campaign Management

4.69/5 ★

Read Reviews (14)

"...Point of Reference provides industry-leading customer reference management solutions plus program consulting, and supplemental staffing...." Customer Reference Solutions

24+ more Business Use Cases

Our AI advisor, Wyz, harnessed 381 insights from peers and experts to help you assess how these ReferenceEdge use cases fit your Referral Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Wendi Wolfgram

Senior Customer Advocacy Manager

A10 Networks

I think what I value the most from ReferenceEdge is the ability to centralize and track the accounts, the contacts, and the content and then have all that tied together. Testimonial By Wendi Wolfgram

Lisa Kaspari

Customer Reference Fulfillment Coordinator

Genesys

For our users, having no additional logins or credentials is key to adoption —everybody’s in Salesforce. Testimonial By Lisa Kaspari

Sandi Montour

Senior Customer Program Manager

Mitel

In essence, the program adoption equates to more opportunities to showcase our customer’s success and our ability to quickly match our customers to the reference activities that are of interest to them. It’s the quintessential win-win. Leadership also appreciates the decrease in those urgent emails... trying to find a reference, and the more efficient and focused process via ReferenceEdge.

Testimonial By Sandi Montour
CUSTOMERS TESTIMONIALS

Wendi Wolfgram

Senior Customer Advocacy Manager

A10 Networks

I think what I value the most from ReferenceEdge is the ability to centralize and track the accounts, the contacts, and the content and then have all that tied together. Testimonial By Wendi Wolfgram

Lisa Kaspari

Customer Reference Fulfillment Coordinator

Genesys

For our users, having no additional logins or credentials is key to adoption —everybody’s in Salesforce. Testimonial By Lisa Kaspari

Sandi Montour

Senior Customer Program Manager

Mitel

In essence, the program adoption equates to more opportunities to showcase our customer’s success and our ability to quickly match our customers to the reference activities that are of interest to them. It’s the quintessential win-win. Leadership also appreciates the decrease in those urgent emails... trying to find a reference, and the more efficient and focused process via ReferenceEdge.

Testimonial By Sandi Montour

Popular Business Setting

for ReferenceEdge

Top Industries

  • Computer Software
  • Management Consulting
  • Computer & Network Security

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Peers used ReferenceEdge to Scale best practices and Acquire customers

Peer and Expert Opinion on Features

for ReferenceEdge

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

4.68/5 ★

Read Reviews (18)
Gamification

4.67/5 ★

Read Reviews (17)
Rewards

4.66/5 ★

Read Reviews (15)
Microsites

4.25/5 ★

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Dashboard

4.68/5 ★

Read Reviews (18)
Gamification

4.67/5 ★

Read Reviews (17)
Rewards

4.66/5 ★

Read Reviews (15)
Microsites

4.25/5 ★

Read Reviews (6)

IT and Other Capabilities

for ReferenceEdge

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.77/5 ★

Read Reviews (45)
Data Export

4.73/5 ★

Read Reviews (24)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.77/5 ★

Read Reviews (45)
Data Export

4.73/5 ★

Read Reviews (24)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.72/5 ★

Read Reviews (31)
Email Support

3.23/5 ★

Read Reviews (1)
Chat Support

3.23/5 ★

Read Reviews (1)
Phone Support

3.23/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.72/5 ★

Read Reviews (31)
Email Support

3.23/5 ★

Read Reviews (1)
Chat Support

3.23/5 ★

Read Reviews (1)
Phone Support

3.23/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.77/5 ★

Read Reviews (47)
Analytics

4.59/5 ★

Read Reviews (17)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.77/5 ★

Read Reviews (47)
Analytics

4.59/5 ★

Read Reviews (17)

Software Failure Risk Guidance

?

for ReferenceEdge

Overall Risk Meter

Low Medium High

Top Failure Risks for ReferenceEdge

Vendor Profile Details

Company Name

Point of Reference

HQ Location

8050 E. 24th Avenue, Denver, CO 80238, US

Employees

11-50

Social

Financials

PRIVATE