About ReferenceEdge
ReferenceEdge is a reference management system that is designed to provide sellers with every form of social proof needed at every stage of the sales cycle, from content to reference accounts and contacts.
It offers enterprises a single and centralized platform from which to track, search and manage customer references for their sales or marketing needs. It is designed as a native, purpose-built Salesforce application, users can access all of their data and manage all of their reference processes conveniently through Salesforce. With ReferenceEdge, users can track reference status and activity by tagging accounts or contacts as program members, activating or deactivating member status and tagging records with metadata.
Some of its features include maximizing user adoption, identifying references and building databases, centralizing reference knowledge, search references by filters and keywords, automate reference requests, close the loop, rewarding customers and ReferenceEdge users, and more.
Evaluating ReferenceEdge for your Referral Marketing need?
Our AI advisor, Wyz, harnessed 475 insights from peers and experts who used ReferenceEdge to help you determine how well it fits your Referral Marketing needs.
Reviews
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well ReferenceEdge solves your Referral Marketing needs.
Customer Testimonials
Abby Atkinson
Senior Manager, FireEye Lighthouse Program
FireEye
Abby Atkinson
Senior Manager, FireEye Lighthouse Program
FireEye
Wendi Wolfgram
Senior Customer Advocacy Manager
A10 Networks
Wendi Wolfgram
Senior Customer Advocacy Manager
A10 Networks
Kate Restaino
Customer Reference Program Manager
Samsara
Kate Restaino
Customer Reference Program Manager
Samsara
Peer and Expert Opinions
for
ReferenceEdge
Goals
Scale best practices and Increase sales & revenue are the most popular goals peers achieved using ReferenceEdge .
Channels
It is the best suited for phone calls, website, video, channels.
Processes
Peers recommend customer case management, content management, engagement management, as the business processes that they have been most satisfied while using ReferenceEdge .
Read Peer and Expert Experience for Business Use Cases
Customer case management
Content management
Content sharing
Engagement management With Phone calls
Engaging and following up With Phone calls and Website
Campaign management
Workflow management
Loyalty management
Sales document management With Phone calls and Video
Proposal & quote management With Phone calls and Video
Partner marketing
Lifetime value management
Contact list management
Personalized marketing
Popular Business Setting
for
ReferenceEdge
Top Industries
- Management Consulting
- Computer & Network Security
- Information Technology and Services
Popular in
- Enterprise
- Large Enterprise
- Mid Market
Peers used ReferenceEdge to Scale best practices and Increase sales & revenue
Verify if it works for youReferenceEdge Alternatives
Peer and Expert Opinion on Features
for
ReferenceEdge
- Low
- Medium
- High
Dashboard
Microsites
IT and Other Capabilities
for
ReferenceEdge
- Low
- Medium
- High
data
Data Export
Data Import
Support
Phone Support
24/7 Support
Chat Support
Email Support
Other
Failure Risk Guidance Security Report ?
Overall Risk Meter
Top Failure Risks for ReferenceEdge
Vendor Profile Details
