Real-World Case Studies and Customer Success Stories with PublicInput

PublicInput helped the City of Virginia Beach engage over 20,000 residents in city projects. The Communications Office used email, social... media, public meetings, and an online hub to reach people. Automated analysis and a resident database made it easy to track feedback and follow up. The city collected nearly 275,000 responses on topics like disaster relief and public art. A mobile-friendly site for a mural project got 7,300 participants and 2,483 email signups. This approach increased public trust and made engagement easier.
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PublicInput helped the North Carolina Department of Transportation (NCDOT) centralize data and standardize its public engagement process. NCDOT used PublicInput... to connect consultants, improve data accuracy, and automate outreach. The platform streamlined workflows, saved time, and enabled better communication with residents. NCDOT expanded its reach to new stakeholder groups and improved transparency in project planning and delivery.
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PublicInput helped Genesee Transportation Council increase public engagement. The council faced low participation in its nine-county region. They used PublicInput... to combine participant lists and send targeted emails, reaching open rates up to 46%. They added more ways for people to join, like surveys, texts, voicemails, and meetings. This led to hundreds of comments, up from just dozens before. The council saw better participation and more voices in their transportation plans.
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PublicInput helped Frederick County, MD improve community engagement. The county used PublicInput to reach non-English speakers and offer live translation... in over 100 languages. Staff used the platform for surveys, public meetings, and budget planning. Residents could give feedback online, by phone, or in person. The county increased outreach to Spanish speakers and made meetings more accessible. Staff could track engagement and set priorities based on public input.
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PublicInput helped the City of Rancho Cucamonga improve citizen engagement. The city faced challenges reaching a diverse population, including many... non-English speakers. Using PublicInput, they used a mixed-mode approach for outreach and engagement. They built a subscriber list with over 5,000 residents and collected more than 11,000 survey responses for a city event. The platform made it easier for the city to connect with and inform residents.
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PublicInput helped the City of Hendersonville, NC, boost community engagement for its Gen H Comprehensive Plan. The city used PublicInput... to launch a survey, reaching over 9,600 residents and collecting 3,900 survey responses and 8,700 comments. More than 1,600 people subscribed for updates. The platform made it easy to organize feedback and grow resident relationships. Hendersonville saw strong growth in engagement and participation since using PublicInput.
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PublicInput helped Harris County Flood Control District improve community engagement during COVID-19. The District used PublicInput to host virtual town... halls, manage registrations, collect comments, and provide multi-lingual transcripts. This made meetings more accessible and increased participation. By March 2021, meeting attendance tripled and more community input was received. Residents found the platform easy to use and accessible.
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PublicInput helped Genesee Transportation Council shift to virtual public engagement during the COVID-19 pandemic. The small team used the platform... to reach more residents for their long-range transportation plan. They achieved open rates as high as 52.79%. Virtual meetings, hotlines, and online tools increased flexibility and inclusion. GTC now uses a hybrid approach for ongoing community engagement.
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